10/13/2026
Everyone talks about hiring AI talent. Very few talk about preparing the rest of the business. That may be the bigger challenge. I recently had coffee with a CEO who mentioned bringing an AI engineer onto the team.
My response was simple:
An outstanding AI engineer won't automatically understand your sales process, customer journey, operational bottlenecks, or internal priorities. I also recommended a person who knows how to map processes too...
Your business has to help bridge that gap.
That's true across hiring.
Technology doesn't fix weak hiring systems.
Training does.
A few reminders worth keeping in mind:
• AI can identify patterns, but people provide business context.
• Bias doesn't disappear because software is involved. Teams still need to question assumptions.
• Hiring faster only matters if you're making better decisions.
The organizations seeing the greatest value from AI aren't replacing human expertise.
They're building teams that know how to work alongside it.
That's a much stronger competitive advantage than simply adding another AI tool.
Where do you think businesses underestimate the human side of AI adoption?