03/31/2022
→ How do you ensure the success of your digital transformation initiative, especially when dealing with lawyers?!
Digital transformation is about much more than applications – it is a redefinition of people, processes, and technology through the implementation of a digital-first culture, efficient operations, and seamlessly integrated secure applications.
However, it is fair to say the largest expenditure for the project will be on software licenses, configuration, and implementation. Therefore, the software provider and implementation vendor selection process tends to be under heavy scrutiny, and it can make or break the digital transformation project.
With the massive number of SaaS companies offering various solutions in the market, it can also be a daunting challenge to simply shortlist a few vendors – let alone make a meaningful comparison between solutions.
A common mistake that can be avoided is first deciding whether to go with:
→ a point solution, or
→ a platform
There are huge differences between these two solutions in terms of the:
1- operational reality,
2- costs,
3- implementation complexity, and
4- employee experience
Hence, you would be better served choosing one path first and then evaluating vendors in that specific space.
While it is nearly impossible to make a broad statement recommending either point solutions or platform solutions, it is important that the points in this article are well considered before even evaluating vendors.
When your firm or legal department has decided to take the first steps towards digital transformation, it is nearly impossible to avoid the discussion of software. Digital transformation is about much more than applications – it is a redefinition of people, processes, and technology through implem...