RevenuePoint

RevenuePoint Report on, analyze, measure, audit, and act on data points from every system you run on — consolidated into one single source of truth.

From an administrator’s and developer’s perspective, there are some exciting new features that will undoubtedly improve ...
04/11/2023

From an administrator’s and developer’s perspective, there are some exciting new features that will undoubtedly improve DevOps’ day-to-day.

Salesforce's spring '23 release includes new admin and developer tools and dashboards, low-code/no-code enhancements and more.

As the most popular CRM in the world, it's safe to assume that this kind of tech would benefit Salesforce users, which i...
03/08/2023

As the most popular CRM in the world, it's safe to assume that this kind of tech would benefit Salesforce users, which is why the company has announced plans to launch its own iteration of the tool.

Dubbed Einstein GPT, the new tool will have a business focus, allowing users to take advantage of the generative AI platform.

New Salesforce innovations built for the communications industry feature analytics, AI, and prebuilt solutions that auto...
02/27/2023

New Salesforce innovations built for the communications industry feature analytics, AI, and prebuilt solutions that automate common processes, driving improved customer experiences and reducing operational costs. And, a new integration with WhatsApp will streamline and enrich customer engagement.

Feb. 23, 2023 -- New Salesforce innovations built for the communications industry feature analytics, AI, and prebuilt solutions that automate common

Salesforce’s Winter ‘23 Release Notes were 700-plus pages long. This business executive’s guide summarizes the new featu...
01/31/2023

Salesforce’s Winter ‘23 Release Notes were 700-plus pages long. This business executive’s guide summarizes the new features that, if successfully implemented, can impact your business.

Enhanced collaboration functionality for engagement/commerce and customer service is included in the latest Salesforce release.

Currently, there are several text-to-image models that not only produce a fresh image from a textual description but als...
01/18/2023

Currently, there are several text-to-image models that not only produce a fresh image from a textual description but also edit an existing image.

Salesforce AI Developed A New Editing Algorithm Called EDICT That Performs Text-To-Image Diffusion Generation With An Invertible Process Given Any Existing Diffusion Model

Here are Salesforce’s predictions on what will drive sales and service, as sales reps find themselves forced to adapt to...
01/02/2023

Here are Salesforce’s predictions on what will drive sales and service, as sales reps find themselves forced to adapt to changing economic conditions.

Tech leaders at customer relationship management company Salesforce have shared their top IT predictions, based on market analysis and customers’ perspectives. Salesforce execs provided an overview of the main technologies, economic challenges, and trends that will impact businesses in 2023. Here ...

The newest integration, titled Tableau External Actions, is included in Tableau 2022.4, which was unveiled Tuesday and i...
12/19/2022

The newest integration, titled Tableau External Actions, is included in Tableau 2022.4, which was unveiled Tuesday and is the analytics vendor's final platform update of 2022.

The latest Tableau analytics platform update enables customers to trigger actions directly from dashboards with a new integration with Salesforce Flow.

Salesforce is offering new Slack and Sales Cloud integration capabilities, designed to help sales teams drive productivi...
12/12/2022

Salesforce is offering new Slack and Sales Cloud integration capabilities, designed to help sales teams drive productivity and efficiency while providing cost savings.

At Salesforce’s World Tour NYC event, the cloud-based CRM software maker announced new tools to drive sales teams’ speed and efficiency.

Contact center leaders can now leverage real-time data from automated bots, digital channels, and self-service hubs, res...
11/07/2022

Contact center leaders can now leverage real-time data from automated bots, digital channels, and self-service hubs, resulting in an even more complete and unified view of each customer.

85% of customers expect consistent interactions with businesses — and service sits squarely at the center of the customer experience. 

Salesforce has released an update to its cloud contact center bundle of services that provides Service Cloud users acces...
11/01/2022

Salesforce has released an update to its cloud contact center bundle of services that provides Service Cloud users access to customer data platform connections, automations and AI.

New features in Salesforce Contact Center give agents AI tools for analyzing voice conversations, AI bots for self-service and call routing and more.

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