Robin Haettich

10/18/2026

Learn why AI value remains elusive when organizations focus on the technology without first understanding the "what" and the "why"— the business problem, value opportunity, and context behind it.

With the right data, a modern ERP foundation, and fit-for-purpose processes, AI can deliver breathtaking results. Without them, even powerful technology can miss the mark.

Hear more in the latest episode of The Future of ERP Podcast. https://open.spotify.com/episode/6x9LYFPHmkkJLectx7mOk4?si=9a3a9e733bef4d7f

The Future of ERP · Episode

10/16/2026

Hear the latest episode of The Future of ERP Podcast from .

AI cannot deliver enterprise-wide value if it remains an isolated IT experiment. Learn why successful AI adoption requires business sponsorship, operating model changes, and a willingness to rethink entire processes. Automating one task may prove the technology works, but scaling AI requires transformation from the core.

https://open.spotify.com/episode/6x9LYFPHmkkJLectx7mOk4?si=PIO_XuHMRZa7wHUXznOR4g

The Future of ERP · Episode

10/16/2026

Scale your AI. When data and business processes are fragmented, AI can get stuck in isolated use cases instead of creating impact across the enterprise.

A strong integration strategy can help connect AI with the data, processes, and workflows businesses rely on every day — making it easier to move from AI potential to real business impact. A few things to consider:
• Connect AI with trusted data 📊
• Integrate AI across business processes ⚙️
• Extend AI into more workflows 📈

This article offers a practical look at what it takes to scale AI beyond individual use cases.

Without an integration strategy, AI won’t scale. Learn how connected systems, APIs, and workflows create the foundation for scalable enterprise AI for growth.

10/16/2026

Thank you for your learning journeys.

10/16/2026

Evolve your classic SAP Operations Control Center to include .

Previous articles have described the Operations Control Center (OCC) as an integral part of SAP’s best practice operational model for IT organizations. Today more than ever before, the OCC as embedded in SAP’s Customer Center of Expertise (CCOE) best practice and master class, is a pillar of SAP...

10/16/2026

Thank you SAP for your relevant trainings and certifications.

This badge validates that the earner gets the understanding of how to best manage SAP business transformations based on an integrated approach using an end-to-end tool chain, with the focus on the design to deploy phase of this end-to-end tool chain, which includes SAP Cloud ALM, Tricentis Test Auto...

10/15/2026

Hear directly from SAP customers on how they’re putting Agentic AI to work in their day-to-day supply chain planning — enabling more intelligent, decision-centric planning and helping teams move from insight to action faster.
Watch the sizzle reel to see how supply chain planning is being reimagined in the agentic era. Learn more here: https://sap.to/6041B1mGtL

10/15/2026

Check out the full blog: It's always nice to hear our customer wins. City Beach used SAP Engagement Cloud AI segmentation to predict which customers were likely to churn before they crossed any threshold — and saw a 48% win-back rate from defecting customers within 90 days. Want to learn more about AI segmentation?

AI customer segmentation groups customers by what they're likely to do next. Learn how it works, where to start and how to measure it.

10/15/2026

Learn what brands are getting right, and where they are missing the mark. AI is making customers more loyal. And easier to lose.

31% say AI actually makes them feel more loyal to a brand. But almost as many have already switched brands because of it.

Some interesting findings in SAP’s latest research on customer loyalty:

How is AI impacting customer loyalty? SAP’s Global Customer Loyalty Index reveals that 31% of consumers say interactions with AI assistants make them feel more loyal towards a brand. Concurrently, 30% have switched away from a brand because of its use of AI, rising to 45% among Gen Z.

10/15/2026

Connect different development tools and approaches. Check out the free trial. It’s a great way to explore how pro-code, low-code, and AI development can come together in one unified environment.

Start your free 30-day trial today—no setup required. With SAP Build, you can build business applications, automate processes, and design digital workspaces with low-code, pro-code, and generative AI. Explore key features and experience diverse business processes.