Citadel Security USA

Name: Citadel Security USA
Address: 129 W Sherman Way Ste 101, Nixa, MO, 65714, US
Telephone: +18776394301
Price range: $$

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Citadel Security USA

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The mission of Citadel Security is to provide our clients with the most comprehensive and proactive security service in the industry today.

Security Guard - Patrol Service - Events Security - Private Investigations - Safety/Self Defense/Firearms Training - Background Checks - K9 - Bodyguard - 24 Hour Rapid Response Team We understand the challenges that our industry faces and continuously strive to stay up to date on the latest methods and technology. We will move forward with determination to elevate Citadel Security as the leader in the evolution of our industry, to a profession with purpose, effectiveness and pride. It is our belief that Citadel Security is “The Standard” by which others in the security industry will measure themselves. Citadel Security recognizes that the future of our company and the security industry at large depends on our ability to incorporate technology that will enhance and improve the security and safety of the clients we serve. As a client focused Security Company we are dedicated to excellent service through integrity, core values and community. We strive to retain only highly qualified and trained personnel that demonstrate a professional demeanor and will hold ourselves accountable to the highest degree of integrity. CSI understands that we are a representation of our client, therefore, we will exhibit ourselves in a positive and friendly manner, with competence and respect for all persons and the diversity of our communities. Citadel Security will ensure the well being of our clients’ interests by maintaining a safe and secure environment. We will strive to provide our employees with a good wage, training, support, and the equipment to perform their responsibilities to the utmost of their abilities. As we bridge the gap between security and law enforcement, we will not lose sight that our strength is our people.

09/22/2026

👏 Recognizing leadership in action.

When Contract Manager Eric Dieter stepped away from the MRH account for several months, Michael Honeycutt stepped into the Interim Contract Manager role and took on the responsibility of leading the team.

Michael embraced the opportunity, met each challenge head-on and provided strong, steady leadership throughout Eric’s absence. The feedback from the team spoke volumes about the impact he made and the respect he earned along the way.

It’s also a testament to the strong team Eric has built — one where people are prepared to step up, support one another and lead when the opportunity arises.

Michael’s work is a great example of Citadel’s Core Values in action — Extreme Ownership, Team Before Ego, and Calm, Professional, and Prepared.

Thank you, Michael, for stepping up and doing an outstanding job, and to Eric for building and supporting a team where leadership can grow.

08/20/2026

At Citadel, "above and beyond" isn't a slogan, it's something our officers show us on the hardest nights. On August 15, Officer Gavin Seeley proved it.

Gavin was posted at the Grand Junction Regional Airport when two flights were diverted, leaving more than 75 passengers stranded overnight with no hotel rooms available. Emotions were high, and it was a tough situation for travelers and airport staff alike.

Gavin didn't just hold his post, he stayed well past the end of his shift and stepped up. He handed out water and pizza to stranded travelers, gave Citadel stickers to the kids, welcomed people to the Grand Valley, and helped keep a stressful environment calm and supportive. His efforts were noticed beyond our team, too: a Grand Junction Police officer working that night personally recognized Gavin for going above and beyond to help passengers.

That's what it means to be Citadel Strong. Moments like this are exactly how trust gets built, with a client, with a community, and with the travelers who just needed someone to make a bad night a little easier.

Gavin, thank you for your professionalism, your positive attitude, and your commitment. It's been an honor to watch you grow with this team, and your actions are our Core Values in action. Keep up the outstanding work!

08/18/2026

The cheapest security bid is usually the most expensive one — you just pay for it later.

To hit that number, something has to give: officer pay, training, oversight, coverage. It never shows up on the quote. It always shows up on your property.

Here's what to ask before you sign: https://citadelsecurityusa.com/resources/the-hidden-cost-of-the-lowest-security-bid

08/14/2026

Security isn't one thing you buy. It's a set of layers, and the right mix depends entirely on your property, your risk, and your hours.

Get it wrong and you either overpay for coverage you don't need, or leave a gap exactly where you're exposed. Here's how the main options actually differ:

On-site officers give you continuous human presence: access control, high-visibility deterrence, and a trained first responder already on the property when something happens. They're the right call for high-traffic or higher-risk sites lobbies, campuses, healthcare, events.

Mobile patrol trades constant presence for visible, unpredictable coverage. Marked vehicles check a property, or several, on varying schedules, deterring the people who count on predictability. For larger footprints or lower-traffic sites, it delivers a strong deterrent at a fraction of the cost of a full-time post.

Remote monitoring adds eyes that never blink. Cameras feed a security operations center where trained operators verify events and dispatch a response, ideal for after-hours coverage, large perimeters, and catching what a single officer can't watch all at once.

Most properties are best served by a blend, matched to when and where the risk actually is. The goal isn't to buy the most security. It's to put the right layer in the right place.

Not sure which mix your property needs? Connect with Citadel for a Site Security Assessment, and we'll map coverage to your actual risk.

Read more here: https://citadelsecurityusa.com/resources/guards-patrol-or-monitoring-how-to-know-what-your-property-actually-needs-1

08/13/2026

Citadel Security USA is proud to announce that we've acquired Diamond Security & Investigative Services, LLC of Tulsa, Oklahoma. Welcoming Michael Heath and the entire Diamond team to Citadel!

Since 1996, Diamond has built a reputation across Tulsa and Oklahoma City for exactly the qualities we're built on: honesty, integrity, professionalism, and unmatched customer service. Founded and led by Michael D. Heath, CPP. A U.S. Army veteran with more than 25 years in the industry, Diamond has protected its clients the same way we do: with people who take ownership and treat every site like it's their own.

This isn't a case of changing who Diamond is. It's about giving a great team more behind them: deeper resources, expanded capabilities, and a shared standard of protection, while keeping the local relationships and responsiveness their clients count on.

To Diamond's clients and team: welcome to Citadel. The name on the badge is growing. The commitment behind it isn't changing.

Welcome to the mission, Michael and team!

08/04/2026

Armed or unarmed? It's one of the first decisions in any security program, and the data says most properties get more from the answer that costs less.

There are roughly 1.27 million security officers working in the U.S. today (Bureau of Labor Statistics). The instinct that "armed = safer" drives a lot of them onto sites that don't need it, but the evidence points the other way for most environments. It's the visible presence that does the work. A RAND randomized controlled trial found that increasing unarmed security patrols cut victim-reported crime by 16%, a drop researchers attributed to deterrence before incidents happened, not to any use of force.

That's what a trained, professional unarmed officer delivers: deterrence, access control, sharp observation, accurate reporting, and a calm first point of contact. For offices, residential communities, commercial properties, and most events, that prevents the overwhelming majority of problems, without the added cost, optics, or escalation a firearm introduces.

So when is armed justified? When the risk profile genuinely calls for it. There were 470 workplace homicides in the U.S. in 2024 (BLS Census of Fatal Occupational Injuries), and 79% of workplace homicides are shootings (NIOSH). Roughly 46,000 workplace robberies happen each year (NIOSH). Cash handling, high-value assets, a history of violent crime, or a credible specific threat are exactly the conditions where a visible armed deterrent earns its cost, and even then, a good armed officer leads with de-escalation. The weapon is the last option, not the strategy.

The takeaway isn't "armed" or "unarmed." It's match the response to the actual risk. More firepower doesn't automatically mean more safety, often it just means more cost and more liability.

Sources:

~1.27M U.S. security officers (2024): U.S. Bureau of Labor Statistics, Occupational Outlook Handbook — https://www.bls.gov/ooh/protective-service/security-guards.htm
Unarmed patrols cut victim-reported crime 16%: RAND Corporation randomized controlled trial — https://www.rand.org/pubs/external_publications/EP67740.html
470 workplace homicides in 2024: BLS Census of Fatal Occupational Injuries, 2024 — https://www.bls.gov/news.release/cfoi.nr0.htm
79% of workplace homicides are shootings; ~46,000 workplace robberies/year: NIOSH/CDC — https://www.cdc.gov/niosh/bulletin/2022/workplace-violence-indicators.html

Read more here: https://citadelsecurityusa.com/resources/armed-vs.-unarmed-security-how-to-know-which-your-property-actually-needs

07/30/2026

Workplace safety usually makes us think of fire drills and wet floor signs. But one of the risks employees worry about most, workplace violence, often has no plan behind it at all.

Here's the encouraging part: it's more preventable than most people think.

Incidents rarely come out of nowhere. There are usually warning signs, and organizations that are prepared tend to do a few things well

- Control who gets in the building
- Take reports and concerning behavior seriously, and act on them
- Train employees on what to recognize and what to do
- Have a real security plan and presence in place before anything happens

This isn't about living in fear. It's the opposite. A clear, practiced plan is what keeps a bad moment from becoming a worse one, and helps everyone feel safer day to day.

If your workplace hasn't looked at this recently, it's a conversation worth having.

Read more here: https://citadelsecurityusa.com/resources/workplace-violence-what-every-employer-should-have-in-place

07/29/2026

Anyone can wear the uniform. Not everyone makes a great security officer.

After years of hiring and promoting from within, we've seen the same five traits show up again and again in our best people

Awareness — they notice the thing that's slightly off before it becomes a problem
Composure — when everyone else tenses up, they stay calm and think clearly
Communication — they can de-escalate a situation and write a report that actually holds up
Integrity — they do the right thing at 3 a.m. when no one is watching
Reliability — they show up, every shift, and people can count on them

Notice what's not on the list: you don't need years of experience to have these. The right person can be trained on the rest.

If that sounds like you, we want to talk. We're hiring.

Read more here: https://citadelsecurityusa.com/resources/5-traits-that-make-a-great-security-officer

07/28/2026

Copper and metal theft is spiking again, and it's costing property owners way more than most people realize.

Here's the part that catches everyone off guard: a thief might get a couple hundred bucks selling stolen copper for scrap… but the damage they leave behind can cost you tens of thousands. Ripped-out wiring, gutted HVAC units, stalled projects, and repairs that take weeks.

The usual targets?
- Construction sites
- Vacant or transitional properties
- HVAC and electrical systems
- Utilities, solar, and EV chargers

The good news: this kind of theft is preventable. Metal thieves look for dark, empty, easy sites — so they avoid the ones that look watched. Patrols, real lighting, camera monitoring, and secured access are usually enough to send them looking elsewhere.

If you've got a site sitting exposed after dark, it's worth a second look before someone else takes one.

Read more here: https://citadelsecurityusa.com/resources/copper-and-metal-theft-is-surging.-heres-whats-driving-it-and-how-to-stop-it

07/27/2026

Starting a new job is stressful. Starting one where nobody tells you what's going on? Worse.

That's not how it works at Citadel. Here's what your first 30 days actually look like

Week 1 — You're set up, not thrown in. Real onboarding, your gear and credentials, and a clear picture of your post, your site, and who to call.

Weeks 2–3 — You learn your site inside and out. Post orders, procedures, the people, the risks — with support from a team that wants you to succeed, not sink.

Week 4 — You hit your stride. By day 30 you're not guessing. You know your role, your site, and your team, and you know there's a path to grow from here.

We invest in our people from day one, because officers who are set up to succeed are the ones who stay.

Ready for a place that actually has your back? We're hiring.
Read more here: https://citadelsecurityusa.com/resources/your-first-30-days-at-citadel

Address

129 W Sherman Way Ste 101
Nixa, MO
65714

Telephone

+18776394301

Website

http://www.citadelsecurityusa.com/

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