Fountainhead Control Rooms, Inc.

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Fountainhead Control Rooms, Inc. Global Command & Control Room Provider with Leading Edge Design & Product Solutions for Critical & C

Global Command & Control Room Provider with Leading Edge Design & Product Solutions for Critical & Collaborative Environments.

Today we're launching the Mission-Critical Performance Group (MCPG), expanding Fountainhead's capabilities from the oper...
10/07/2026

Today we're launching the Mission-Critical Performance Group (MCPG), expanding Fountainhead's capabilities from the operator's console to the control philosophy behind it.

For more than a decade, our customers have trusted us to design and deliver the consoles, technical furniture and AV systems that keep mission-critical operations running. MCPG adds a new layer to that work: human systems engineering that helps organizations plan how their operators, procedures and technology will perform together.

MCPG is built for complex industrial operations, including power generation, oil and gas, specialty chemicals, manufacturing, mining and other process-driven industries. In these environments, alarm loads, control system interfaces and around-the-clock staffing have a direct effect on safety, reliability and production.

That means we can now support these customers earlier in the process, working through alarm philosophy, HMI design, operator workload and shift structure alongside the physical design of the room.

Leading the group is David Lee, CEng, FIChemE, who joins us as Principal Consultant. David brings 40 years of experience, projects in about 40 countries, and decades of work on the standards that guide our industry. He serves on the ISA Executive Board and is slated to become ISA President in 2028.

"A control room can meet every dimension on the drawing and still let operators down," David says. "Our job is to work through those issues while there is still time to design around them."

MCPG services include:
Operator performance and workload studies
Alarm management (ISA-18.2 / IEC 62682)
High-performance HMI design (ISA-101)
Fatigue risk management (API RP 755)
Control room design aligned with ISO 11064
Training in HMI, alarm management and operator performance

Customers can engage MCPG on its own, starting with a workshop or a gap analysis of an existing facility. They can also carry its recommendations straight through to Fountainhead's turnkey delivery: consoles, technical furniture, AV integration and raised flooring. Either way, it's one team from planning through installation.

Planning a new control room or upgrading an existing one? Reach out to David at [email protected].
Welcome to the team, David.

https://lnkd.in/e5jRgEp7

In complex operations, a well-designed control room is only the starting point.In complex control rooms like oil and gas...
10/05/2026

In complex operations, a well-designed control room is only the starting point.

In complex control rooms like oil and gas, power generation, chemical processing, manufacturing and more, the outcome of a critical moment rarely comes down to the console alone. It comes down to whether the one alarm that mattered stood out from the dozens that didn't. Whether the operator was ten hours into a shift. Whether the HMI made the next action obvious or buried it three screens deep.

Operator performance, human-machine interfaces, alarm management, fatigue risk, team design, organizational change and the physical environment don't operate in silos. They shape each other, and the gaps between them are where risk, inefficiency and unnecessary complexity build up.

What if all of those pieces were brought together under one team and one integrated approach? We'll have more to share soon.



Fountainhead Control Rooms, Inc.Fountainhead Control Rooms is proud to be a sponsor of the CALNENA Fall Meeting, on Sept...
09/15/2026

Fountainhead Control Rooms, Inc.Fountainhead Control Rooms is proud to be a sponsor of the CALNENA Fall Meeting, on September 18 in Palm Springs.

We’re looking forward to connecting with California’s 9-1-1 community and learning more about the challenges agencies are facing in their communications environments.

Noah White and Tyler Danielson will be there. Noah will be giving a brief five-minute presentation about Fountainhead and how we support 9-1-1 operations.

If you’ll be at the Fall Meeting, come say hello. We’d love to connect.

https://lnkd.in/eQeD7RJZ

08/19/2026

Join Fountainhead Control Rooms, Inc. Datapath and Daktronics at the National Real Time Crime Center Association Conference, 24–26 August at the Phoenix Convention Center, Arizona.

Stop by and visit us at Booth F17 to see how our combined expertise brings together the operator environment, LED displays, and video wall management technology to deliver a complete, turnkey RTCC solution.

Download our RTCC Design & Build Services brochure to find out more, then come and talk to the team about your next RTCC.

https://loom.ly/jydso-Y


A lot of great ideas start in the FCR Experience Center.Lately, that's meant a lot of time in our conference area with T...
08/07/2026

A lot of great ideas start in the FCR Experience Center.

Lately, that's meant a lot of time in our conference area with Tyler Danielson, Director of Technology, talking through current projects, the latest developments in AV, where AI is headed, and what all of that means for the future of mission-critical environments.

Tyler brings more than 15 years of mission-critical AV experience to the Fountainhead Control Rooms, Inc. team, but what makes these conversations valuable isn't just talking about technology, it's figuring out how technology, people, and processes come together to create better control room environments.

It's these conversations that continue to shape how we approach every mission-critical environment we design.

Thanks to all the public safety professionals who stopped by the booth at   so far today. Its always a pleasure meeting ...
08/03/2026

Thanks to all the public safety professionals who stopped by the booth at so far today. Its always a pleasure meeting everyone. If you havent stopped by yet come over and say hello, the show goes til 5 today and all day tomorrow. Booth #540


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07/31/2026

APCO 2026: More Than a Control Room. A Complete Mission-Critical Solution.

Discover how Fountainhead Control Rooms delivers complete turnkey design-build solutions for 9-1-1 Centers, Real-Time Crime Centers, EOCs, Fusion Centers, and Security Operations Centers.

From operator-focused design and custom consoles to AV integration, video walls, and real-time video solutions with Haivision, we deliver every component under one accountable team.

Planning a new facility or upgrading an existing one? Discover why organizations trust Fountainhead to deliver complete mission-critical environments.

Booth #540 | APCO 2026 | San Antonio, TX

We're headed to APCO 2026 in San Antonio!Visit Fountainhead Control Rooms, Inc. and partner Haivision at Booth  #540 to ...
07/23/2026

We're headed to APCO 2026 in San Antonio!

Visit Fountainhead Control Rooms, Inc. and partner Haivision at Booth #540 to see how integrated AV, mission-critical technologies, and purpose-built control rooms create better operational environments.

Planning a new RTCC, 911 center, EOC, or command center? Stop by and meet Noah White, Kyle Mundt, Ryan McLaughlin, and Michael Reed. We'd love to show you what's possible.

Our new website is live!We've been working on something behind the scenes for a while, and today we're excited to finall...
06/25/2026

Our new website is live!

We've been working on something behind the scenes for a while, and today we're excited to finally share it. It reflects who we are today - a company that designs and delivers mission-critical decision environments built around the people who rely on them every day.

We've made it easier to explore our products, services, capabilities, and the markets we serve. And we're just getting started. Over the coming months we'll continue adding new content, project stories, resources, and features that make the site an even better experience.

Take a look and let us know what you think. We'd love your feedback.

Every agency is talking about Real-Time Crime Centers.The agencies seeing the greatest results are investing in more tha...
06/04/2026

Every agency is talking about Real-Time Crime Centers.

The agencies seeing the greatest results are investing in more than technology—they're creating purpose-built environments designed to support intelligence gathering, investigations, collaboration, and real-time decision-making.

That's where we come in.

From concept and design to furniture, AV, and technology integration, Fountainhead has helped agencies build RTCCs that are as effective as the people who work in them. Projects like the Anne Arundel County Police Department RTIC demonstrate how a well-designed environment can bring people, technology, and information together to support the mission.

As a turnkey provider, we simplify the process by delivering everything under one roof: One Contract. One Team. One Accountable Partner.

If an RTCC is on your roadmap, we'd love to share what we've learned and help you avoid common pitfalls along the way.

Reach out to start the conversation.

Address

3060 Business Park Drive, Suite A
Norcross, GA
30071

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm

Telephone

+14049903748

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