07/07/2016
A recently published study affirmed that engagement with a brand increased exponentially if key audiences were active on social media. The study indicated that for the average customer, median age of 20.6, their personal identification and enjoyment with a brand grew the more they interacted with others and the business itself on social media (specifically Facebook). The increase in self-identification and involvement was due solely to social media.
This data tells us that the first step that businesses must take to increase audience involvement is to leverage their social media profiles.
When doing so, brands must direct their social media marketing to where their target audiences are already gathered. If they spend most of their time socializing with friends on Facebook, that’s where your brand should be visible. If the target audience for your products or services is more corporate, then your engagement efforts should be focused on LinkedIn.
Putting your efforts into the right social media space makes it easier for current and potential customers to associate themselves with your brand.