Condado Group

01/24/2018

In the coming year, more AI functionality, intelligent security and augmented reality could be new trends in CRM.

01/24/2018

Customer relationship management is essential for driving sales and keeping your customers happy. Here a 5 best practices to optimize your CRM.

06/21/2017

We're hiring! Apply now.

02/27/2017

Love this. Inspire and incentivize to mazimize adoption and excitement - frontline ownership is key for CRM success https://t.co/mhlsAUCGnw

Increasing adoption is a challenge, but demonstrating value can win reps over

01/24/2017

Nissan to test call centers as mission control for self-driving cars. Great concept that alleviates anxiety around … https://t.co/zgjSvWtA2H

Remote operators could be the way to make robot drivers do everything humans can.

01/24/2017

Interesting Wall Street Journal article covering the 'fourth industrial revolution'. https://t.co/AfLhyaHfXg

Keywords: The ‘fourth industrial revolution,’ marked by rapid innovation in automation, artificial intelligence and other areas, will cause income inequality. But tech can also solve it, writes Christopher Mims.

01/24/2017

Do you want a tailored customer experience even at the expense of privacy? Interesting debate. https://t.co/RBX8vEbBv4

A software startup serving call-center operations uses artificial intelligence to match agents and customers based in part on gleanings from Facebook and other social-media sites.