Taylored Appliance Repair LLC

Taylored Appliance Repair LLC I repair out of warranty appliances. I am a new company but I have years of experiance. I am license

11/11/2025

Today is one of my favorite days of the year. Autumn is my favorite season and free food day doesn't hurt.

02/21/2024

I want to thank everyone who has left a review recently. I know I am horrible at responding but they do mean a lot. We are still getting back on our feet after having 82 five star reviews deleted. These reviews help with our google search positioning.

Google sucks. I own Taylored Appliance Repair LLC. We have been in buisness since March of 2020. Coincidentally just bef...
12/27/2023

Google sucks.

I own Taylored Appliance Repair LLC. We have been in buisness since March of 2020. Coincidentally just before the beginning of the pandemic. As a new buisness during this time we struggled for months, deciding which bills to pay.

Things did get better. We strive to provide exceptional customer service at an affordable price. Thanks to many wonderful customers leaving outstanding reviews the buisness grew. At one point we had over 50 reviews and maintained a 5 star rating.

During this summer we had more work in 2 days than we used to have in a week. Then things changed. We moved on August 1st. We updated our adress on google and suddenly a verification was required. I submitted the video they required. The google buisness profile status changed to verification pending. It stayed that way for over 3 months. I repeatedly contacted google with no resolution.

In the middle of December the buisness profile was suspended. I contacted google and had it reinstated. Finally we were a verified buisness again. Studenly the phone stopped ringing. We still reviewed a few calls from previous customers and from referrals but no new customers.

When I looked up my goggle buisness profile it was verified so everything looked correct. I googled appliance repair near me ( we usually showed up first and second on the list because of our reviews) and nothing. We didn't show up at all. Not 3rd, not 17th, not at all. So I went into my reviews. They were gone. Every single one of them. Over 80 reviews with a 4.9 star rating.

This is why I am not showing up on google search. Your listing is largely based on rating and advertising. Since we now have no reviews we do not show up at all. We went from an average of 8 jobs a day to having 3 for this week.

I contacted Google regarding this. Below is the response I received. Basically sorry they are gone. Almost 4 years of 10 to 12 hrs days, doing my best to provide best service I possibly can and now it is all gone.

I don't post much but I am beyond frustrated. I have put my blood, sweat and tears into this buisness. I barely see my family so I could grow the buisness to the point where I wouldn't have to work so hard later. All for nothing. How Google handled this entire situation is a debacle and now company will pay the price.

This is a great example of a refrigerant leak. They only have enough R134A in the system to make it part way through the...
09/22/2021

This is a great example of a refrigerant leak. They only have enough R134A in the system to make it part way through the coils causing weak cooling.

09/16/2021

One of my favorite things about what I do is meeting other pets like thing precious little girl............even though it makes mine sniff my legs for about 10 minutes when I get home.

08/18/2021

In home diagnostic and repair of appliances to include refrigerators, ranges, microwaves, dishwashers, washers and dryers and occasionally installing those appliances as well. No experience is necessary but candidates MUST be mechanically inclined. Great communication skills and extraordinary customer service skills a MUST. Dependability and honesty expected and essential. Candidate will be trained on the job and shadow the owner of company to learn skills needed to successfully become an appliance technician. Hours of employment will range from 20 to 40 hours a week after training period.

07/30/2021

I would like to thank each and every customer that has built this buisness into what it is today. When I first opened the doors I wasn't sure we would be successful. With a strong base of absolutely wonderful customers this is no longer a concern. To every amazing customer that has used our service THANK YOU! I have had many fantastic reviews that make me smile to read them. We would not still be here if it wasn't for you.

12/07/2020

Finding a company that works on Samsung appliances can be frustrating and very difficult. With years of experience working on Samsung appliances, to include : washers, dryers, ovens, dishwashers, microwaves and refrigerators, we not only work on them we specialize in them.

11/18/2020

It doesn't appear as if covid-19 is going away any time soon. We are still open and available for affordable quality appliance repair. We take all the nessicary precautions to protect your family and ourselves.

05/03/2020

I am very excited to start this new phase in my life. This is exciting and slightly scary. To venture out on my own. I would like to say thank you all my family and friends that encouraged me to do this. I have to thank Cheri specifically. Without her support i probably wouldn't have started my own buisness.They have had ultimate faith in me. Appliance repair is something I love doing. This opportunity give me a chance to do something I love and provide exception service.

Address

Norton Shores, MI
49444

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 9am - 3pm

Telephone

+16168059626

Website

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