10/10/2026
I wanted to take a minute to address something we’ve been experiencing more frequently on Facebook Marketplace.
At C&B Equipment, we do our absolute best to respond to every single inquiry as quickly as possible. Some machines generate a tremendous amount of interest, and unfortunately, there are times when we simply can’t respond to everyone immediately.
Here’s a couple of things I’d like everyone to understand:
First, all of our equipment is sold on a first come, first served basis. At the end of the day, the first person to show up and pay or send a deposit for the machine gets it. Unfortunately, someone saying they’re interested or planning to come look doesn’t mean the machine is sold or being held.
Second, when you’re messaging C&B Equipment on Marketplace, you’re talking directly to me! I’m one guy trying to juggle equipment sales, customer inquiries, running a business, and everything else that comes along with it.
I answer messages early in the morning, late at night, on weekends, and even when I’m home spending time with my family. I’ve gone out of my way countless times to accommodate customers outside normal business hours, and I’ll continue doing so whenever possible.
But I’m also a husband and a dad, and sometimes I need to put the phone down and be present with my family.
I’m not saying any of this to complain. I’m incredibly thankful for the interest in our equipment and the support we’ve received as our business continues to grow!
I’m simply asking for a little patience and understanding. Getting angry or sending rude messages because you didn’t receive an immediate response doesn’t help anyone.
We’re a growing small business doing our best to provide great equipment, fair prices, and honest customer service.
We appreciate every one of you who supports C&B Equipment, whether you’ve purchased a machine, shared a post, or simply followed along on our journey.
Thank you for your continued support, patience, and understanding!
Dan Dix The Telehandler Guy
C&B Equipment
