Electric Enjin

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Electric Enjin Ecommerce Experts + Shopify Partners. Specializing in design, custom builds, SEO, and content market Think big.

Electric Enjin is a full service digital ad agency located in the heart of Norwalk, CT. It was founded in 2014 by longtime friends and colleagues Chris Ching and Aniel Samaroo, and is built on the two partner's shared values: Be honest. Work with people you respect on products you believe in. And never forget that companies can and should make the world a better place. Over the past decade, they’ve worked together at an impressive list of global agencies on an equally impressive roster of Fortune 500 brands, including Unilever, Cadillac, Post Cereal, Mead Johnson, Disney, Slim Fast and Pitney Bowes. In addition to their shared professional history, they also share an entrepreneurial spirit upon which they’ve built Electric Enjin — a forward-thinking ad agency with a focus on new and emerging technology.

10/15/2026

Getting your first sale is hard.

Not because Shopify is hard to set up. It’s because until someone actually buys, almost everything you’re doing is still a guess.

When I started That’s My Pup, I was trying to sell custom dog figurines and dog-art apparel at the same time.

Two offers. Two buying paths. No customers.

So I cut the apparel and focused on one thing.

One product. One flow. One problem to solve.

Then I started testing everything around it.

Landing pages vs homepage. Different offers. Discount codes. Different ways of introducing the product.

What finally started working wasn’t pushing the figurine harder.

It was talking about the reason someone would want one in the first place.

Loving a dog. Losing one. Wanting something that reminds you of them.

Sometimes the product barely showed up until the end of the video.

Then someone messaged me with a few questions.

I answered.

A few minutes later they told me they had just ordered.

Customer 1.

That sale mattered because now I had something better than guesses.

I had a real customer to learn from.

If you’re starting your own store, my biggest takeaway so far is simple: don’t rush to build a huge catalog.

Get one offer working first.

10/08/2026

Before you pay for more traffic, check how hard your Shopify store makes it to buy.

A customer shouldn’t need five tabs, a trip to your FAQ page, and a message to support just to choose a product.

These are five conversion problems I look for:

1. Product cards that barely do anything.
A photo, a name, and a price leave a lot of work for the customer. Useful gallery images, variant options, stock status, quick view, and quick add can help people shop without opening every product.
Use what helps them decide. Don’t add features just to make the card look busy.

2. Unanswered questions at the buying decision.
“Will it fit?” “When will it arrive?” “What if I don’t like it?”
The answers might exist somewhere on your site. Put them where the customer needs them, on the product page and near the purchase controls. Start with the questions your support team gets repeatedly.

3. Products that are difficult to compare.
Explain who each option is for and what the actual differences are. A simple comparison can be more useful than another paragraph saying both products are great.

4. Too little reason to trust you.
Someone discovering your brand doesn’t know you yet. Show genuine reviews, make it easy to contact you, and explain your guarantees where people are deciding whether to buy.

Don’t hide from negative feedback. Answer it.

5. A gallery full of nearly identical photos.
Use your images to answer buying questions. Show the product’s size, demonstrate how it works, or explain a feature visually.
Ask what each image adds. Five angles of the same thing aren’t always five useful pieces of information.
Save this for your next store review. Start on mobile, from the collection page, and follow the same path a customer would.

Address

20 N Main Street #407
Norwalk, CT
06854

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

Telephone

+18887999927

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