03/17/2020
National Test Equipment (NTE) is closely monitoring current events as they relate to the COVID-19 outbreak. The health and safety of our employees and customers are of the utmost importance to us, and we are closely adhering to all state and federal guidelines. To that end, we would like to inform you of the following:
NTE remains open for business:
-Our Oceanside, CA facility remains open. We are continuing to accept and ship new orders. To date, our delivery times remain largely unaffected.
-Our technical and customer support teams remain available to serve you remotely. Although this will be mostly seamless to our customers, we appreciate your patience if our response times are a little longer than usual.
-Please continue to contact us via phone, email, or our website as you normally would.
We have made the following temporary changes:
-Employees who are able to work remotely from home are doing so.
-Essential employees who remain at our facility for business continuity are closely following all recommended guidelines for health and safety.
-We will be ceasing deliveries and pickups from customer sites until the Coronavirus is more contained.
-Customer site visits for sales personnel is restricted until further notice.
This is a very fluid situation and should any significant changes occur on our end, we will let you know. These are uncharted waters for many of us, however we will all get through it together with a little patience, common sense, and teamwork.
