CMS-Club Marketing and Management Services

CMS-Club Marketing and Management Services Gym, health club and fitness center business consultants: CMS is an international consulting firm serving the health club industry since 1976.

We’ve have seen what works and know what it takes to make your club a winner. We have consultants and clients throughout the world so we can bring a global perspective to today’s challenges. Our consultants include veteran club owners and managers, certified fitness trainers, a registered dietitian, and top sales trainers and producers and a former certified public accountant.

04/25/2024
09/05/2023
Content marketing has revolutionized the way businesses communicate and engage with their target audience.According to a...
07/30/2023

Content marketing has revolutionized the way businesses communicate and engage with their target audience.

According to a recent study, businesses that prioritize content marketing efforts generate significantly higher conversion rates than those that don't engage in content marketing.

As such, content marketing is an essential part of any modern marketing strategy and businesses that don't invest in it risk being left behind.

Imagine this: you’re scrolling through your Instagram feed when an ad pops about a great sale your favorite outdoor retailer is having, complete with a picture of that kayak you had been eyeing that’s now 30% off. Content marketing is why you saw this ad, took the time to pause and absorb what i...

Strength training offers many benefits for individuals across different age groups and fitness levels, including improve...
07/23/2023

Strength training offers many benefits for individuals across different age groups and fitness levels, including improved muscle mass, bone density, and metabolism.

Furthermore, regular strength training has been shown to reduce the risk of chronic conditions like heart disease, diabetes, and obesity.

​But are your members ​aware of these benefits? If ​not, you need to educate them.

Eddie Davila shares how health club operators can educate their members on the benefits of strength training.

Building a high-functioning personal training team is crucial for the success of any fitness facility. And it starts wit...
07/19/2023

Building a high-functioning personal training team is crucial for the success of any fitness facility. And it starts with effective recruitment and hiring processes.

It is vital to act quickly, as top talent in the industry tends to be available for a limited time, often around ten days.

To further understand the next steps in establishing a strong personal training team, read this article:


https://www.clubindustry.com/step-step/steps-build-high-functioning-personal-training-team

During difficult economic times, having a robust digital marketing strategy is paramount.One piece of advice? Don't over...
07/16/2023

During difficult economic times, having a robust digital marketing strategy is paramount.

One piece of advice? Don't overlook the fundamentals.

Here are some techniques that can help you weather the storm:

The ability to recognize opportunities right now and go on the offense is about to pay dividends.

"In the competitive world of sales, finding effective strategies to maximize every prospect is crucial for success."Want...
07/12/2023

"In the competitive world of sales, finding effective strategies to maximize every prospect is crucial for success."

Want to improve your sales? Leveraging innovative techniques or "sales hacks" can make a world of difference for your success.

Check out these tips:

Knowing the motivations and politics of an organization and person is as important as their business goals.

Learn from the master...
07/03/2023

Learn from the master...

Improving customer service efficiency can help ensure customers are happy and loyal.Following the tips outlined in this ...
06/28/2023

Improving customer service efficiency can help ensure customers are happy and loyal.

Following the tips outlined in this article, such as automating processes and listening to customer feedback, can lead to an increase in customer satisfaction while cutting costs for businesses.

Take a look at these 6 useful tips to improve your customer service efficiency below. https://customerthink.com/6-useful-tips-to-improve-your-customer-service-efficiency/

The right employee culture supports excellent customer service and employee engagement.Building a true customer service ...
06/21/2023

The right employee culture supports excellent customer service and employee engagement.
Building a true customer service culture is crucial for any business. It starts with how your company views, treats, and engages with employees.

The article below discusses key steps to achieving this, including crafting a meaningful purpose statement that reflects your values, supporting employee empowerment and initiative, and hiring based on personalities suited for service.

If you want to transform customer service performance at your company, you need to look beyond individual employee behaviors and focus on your broader customer service culture.

You put in a lot of time, money, and effort to attract employees. But what are you doing to retain them?As your business...
06/14/2023

You put in a lot of time, money, and effort to attract employees. But what are you doing to retain them?

As your business grows, your employees need to grow alongside it. Providing career growth opportunities and advancement is the key to retention and building a strong team.

By creating clear paths for progress, businesses can unlock their people's potential and reap the rewards of a workforce that feels valued and motivated.

Kiley Mutschler, a regional manager with Active Wellness, shares three ways health club leaders can create career opportunities for employees.

A staggering 73 million individuals in the U.S. hold a gym or health club membership.Fitness isn't a trend - it's a way ...
06/11/2023

A staggering 73 million individuals in the U.S. hold a gym or health club membership.

Fitness isn't a trend - it's a way of life. What are you doing to attract new clients?

Step one: increase visibility.

And one of the best ways to do that is with the help of promotional products. From towels to water bottles, discover some of the best promotional items.

Flex your marketing muscles! Here are ideas for fitness promotional item. Use this swag to promote your gym or exercise class.

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