Express Restoration

09/03/2026

WATER DAMAGE – STARTING THE DRYING PROCESS
Express Restoration Inc – Bob Chambers – Edmond, OK

This is Day 1 – Bob starting the drying process right.

BOB’S DRYING PROCESS – START TO FINISH:

STEP 1 – EXTRACTION
Truck-mount extractor + weighted Rover on carpet, squeegee wand on hard floors. All standing water out. This is 80% of the job.

STEP 2 – MOISTURE MAPPING
Bob thermal cameras + pin meters entire area. Marks wet walls with tape, logs readings. This map goes to insurance – proves what was wet.

STEP 3 – TEAR-OUT (IF NEEDED)
Flood cuts 12″-24″ if drywall is wet over 24hrs, baseboard out, pad pulled if Cat 2/3, wood flooring tented if needed. No hiding moisture.

STEP 4 – EQUIPMENT SET
Bob’s formula for OKC:
1 Air mover per 10-14 linear ft of wet wall
1 Dehu per 800-1000 sq ft (LGR 7000XLi)
HEPA Air scrubber if Cat 2/3 or mold concern

STEP 5 – CONTAINMENT
Poly walls, close HVAC vents in wet area so you don’t push moisture/mold through whole house.

STEP 6 – DOCUMENTATION
Daily moisture logs + photos. Bob checks every 24 hrs, repositions equipment, provides dry report for adjuster.

Typical dry time: 3-5 days

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CAPTION FOR YOUR VIDEO/PHOTOS TODAY:

> Water damage in Edmond – Starting the drying process.
>
> Customer called this morning – burst supply line flooded 3 rooms. Bob was on site in under 2 hours.
>
> Water extracted, moisture mapped, equipment set, containment up. Now we dry and monitor daily until it passes IICRC dry standard.
>
> This is how you prevent mold and save flooring.
>
> If you have water – don’t wait. Call Express Restoration Inc.
> 📞
> http://FloodOKC.com
> 24/7 Emergency Response – Edmond / OKC Metro

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BOB’S ON-CAMERA SCRIPT – 20 SEC:

> "Hey, it’s Bob with Express Restoration in Edmond. We’re starting the drying process on this water loss – got water through the living room and into the bedrooms.
> We’ve extracted all the standing water, mapped the moisture, and we’re setting LGR dehus and air movers. We’ll be back every day to check moisture levels until this place is 100% dry and we have the documentation for your insurance.
> If you have water, call us – 405-922-8891."

Send me:
What caused it? (pipe, tank, toilet)
How many rooms wet?
Pic of equipment set

I’ll write your exact post for today so you can post it in 30 seconds.

09/01/2026

Floodokc.com.
This is how Bob does it so you don’t destroy the kitchen trying to save it.

Bob’s Tear-Out Order – IMPORTANT

Granite FIRST, then cabinets, then wood floors. Never reverse it.

1. Granite Removal

Granite almost never comes out in one piece if it’s been glued to MDF/particle board cabinets that got wet.

Bob’s method:
• Shut water to sink, disconnect plumbing + disposal + dishwasher
• Cut silicone at backsplash with oscillating tool
• Check if granite is screwed from under or just glued. Most are glued + clipped
• 2-3 guys lift with suction cups. If it’s 2cm granite on wet MDF – expect it to crack. Bob tells customer upfront: 80% crack rate on wet cabinets
• If customer wants to SAVE granite: Bob removes in sections and templates for re-fab. He documents for insurance as “attempted salvage”

Pro tip Bob tells adjusters: Wet MDF cabinets swell, screws pull, granite loses support. Insurance owes for granite if cabinets are non-salvageable.

2. Cabinet Removal

After granite is off:
• Empty all contents – pack-out + inventory if you’re doing full content job
• Remove doors + drawers (labeled if reinstalling)
• Cut caulk line at wall, remove screws from wall cleats
• Wet cabinets: Toe kick is wet, particle board bottom is swollen, back is moldy in 48-72 hrs. Bob marks as non-salvageable
• Real wood cabinets: Can be dried + saved if caught in 24 hrs. Bob pulls toe kicks and runs Injectidry

Bob photographs every cabinet with moisture meter reading – adjuster needs it.

3. Wood Flooring Tear-Out

Hardwood/LVP/Engineered over wet slab:

• Moisture map first – pin meter + thermal. Water under wood travels far
• Bob cuts with circular saw – set depth to flooring ONLY so slab isn’t gouged
• Pull in direction of planks, not against. Less dust, faster
• Check for asbestos mastic if house is pre-1985 – Bob tests before grinding
• Subfloor/slab cleaning – scrape mastic, HEPA vac, antimicrobial if Cat 2/3
• Drying – slab needs to be < 3lbs / 1000 sq ft or < 75% RH before new floors go down. Bob tests with calcium chloride or RH probe.

09/01/2026

FloodOKC.com.
RECONSTRUCTION AFTER MITIGATION – EDMOND, OK
This is what Express Restoration Inc does after the water is out.

Mitigation stopped the damage.
Reconstruction puts it back better than before.

On this job:
✓ Water extraction + dry-out complete
✓ + antimicrobial treatment
✓ Flood cuts repaired – new drywall, tape, texture
✓ New baseboard, paint, LVP flooring
✓ Cabinets reset + contents packed back in

One company. One warranty. Mitigation to rebuild.

Water, fire, – Bob and the crew at Express handle it start to finish and bill your insurance direct.

08/25/2026

FloodOKC.com. Hoarder properties are a different animal. Bob’s dealt with them after water, fire, and mold losses. More stuff = more damage, higher contamination, slower mitigation. Here’s how Bob handles it:

1. Safety + Assessment First

Bob’s crew doesn’t just start hauling. Hoarder homes have real hazards:
• Biohazards: Rotten food, animal waste, mold, bacteria. Often Cat 3 water even if it started clean.
• Structural load: Too much weight can compromise floors. Bob checks before crews + equipment go in.
• Fire/exit hazards: Blocked doors/windows. Bob establishes clear path + OSHA plan day 1.
• Pests: Rodents, roaches in contents. Needs PPE + containment.

Bob does a full walkthrough with you + adjuster before touching anything. Photos/video document pre-existing condition vs. loss-related damage.

2. Triage: What’s Salvageable vs. Trash

Reality check: In hoarder conditions, 60-80% is usually non-salvageable after water/fire/mold. Bob’s straight about it.

Bob’s sorting process:
1. High-value/personal: Documents, photos, heirlooms, cash, meds, guns. Separated first, inventoried piece-by-piece.
2. Cleanable hard contents: Glass, metal, solid wood furniture. Can be washed/HEPA cleaned if not contaminated.
3. Porous contaminated: Clothes, mattresses, cardboard, paper, MDF furniture hit by Cat 3 = disposal. No cleaning.
4. Trash/debris: Food containers, newspapers, magazines, expired items. Bob gets your sign-off, then it’s hauled.

Mental health component: Bob’s crews are trained to be respectful, not judgmental. But if it’s unsafe, work stops. He’ll recommend social services/hoarding specialists if needed.

3. Pack-Out – Heavy Content Version

Changes from standard pack-out:
• More labor: Takes 3x-5x the man-hours. Bob brings bigger crew.
• More dumpsters: 20-40 yard roll-offs. Bob documents tonnage for insurance.
• Air scrubbers during pack-out: Disturbing hoarded contents releases mold/bacteria. HEPA filtration runs entire time.
• PPE for crew: Full-face respirators, Tyvek, gloves. Bob protects his guys.
• Staged approach: Clear one room for equipment staging, then work outward.

Inventory: Still barcoded + photographed, but Bob uses “bulk” categories for low-value items with your approval. Ex: “15 boxes assorted paperbacks – non-salvageable due to mold”. Saves time/money vs. itemizing every magazine.

4. Cleaning + Decontamination

After contents are out, Bob treats the structure:
• HEPA vac: Walls, ceilings, studs. Hoarder homes = heavy dust/mold load.
• Sanding: If urine/feces soaked into subfloor, Bob sands/seals or replaces.
• Enzyme/antimicrobial: Breaks down organics + kills odor at source.
• Ozone/hydroxyl: For odor after source removal. Bob doesn’t mask smells – eliminates them.

5. Insurance Realities Bob Explains Up Front

1. Maintenance vs. sudden loss: Insurance covers damage from the pipe burst, not 10 years of accumulation. Bob separates “loss-related” from “pre-existing”.
2. Increased costs: Adjusters pay more for pack-out/demo on hoarder jobs. Bob documents labor + dumpsters + PPE so you don’t eat it.
3. Limits on contents: Most policies have $1,000-$2,500 limit on “debris removal”. Bob helps you maximize coverage and advises if out-of-pocket is needed.
4. ALE/rentals: If home’s unlivable, Bob helps document for Additional Living Expense coverage.
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08/25/2026

Hoarder properties are a different animal. Bob’s dealt with them after water, fire, and mold losses. More stuff = more damage, higher contamination, slower mitigation. Here’s how Bob handles it:

1. Safety + Assessment First

Bob’s crew doesn’t just start hauling. Hoarder homes have real hazards:
• Biohazards: Rotten food, animal waste, mold, bacteria. Often Cat 3 water even if it started clean.
• Structural load: Too much weight can compromise floors. Bob checks before crews + equipment go in.
• Fire/exit hazards: Blocked doors/windows. Bob establishes clear path + OSHA plan day 1.
• Pests: Rodents, roaches in contents. Needs PPE + containment.

Bob does a full walkthrough with you + adjuster before touching anything. Photos/video document pre-existing condition vs. loss-related damage.

2. Triage: What’s Salvageable vs. Trash

Reality check: In hoarder conditions, 60-80% is usually non-salvageable after water/fire/mold. Bob’s straight about it.

Bob’s sorting process:
1. High-value/personal: Documents, photos, heirlooms, cash, meds, guns. Separated first, inventoried piece-by-piece.
2. Cleanable hard contents: Glass, metal, solid wood furniture. Can be washed/HEPA cleaned if not contaminated.
3. Porous contaminated: Clothes, mattresses, cardboard, paper, MDF furniture hit by Cat 3 = disposal. No cleaning.
4. Trash/debris: Food containers, newspapers, magazines, expired items. Bob gets your sign-off, then it’s hauled.

Mental health component: Bob’s crews are trained to be respectful, not judgmental. But if it’s unsafe, work stops. He’ll recommend social services/hoarding specialists if needed.

3. Pack-Out – Heavy Content Version

Changes from standard pack-out:
• More labor: Takes 3x-5x the man-hours. Bob brings bigger crew.
• More dumpsters: 20-40 yard roll-offs. Bob documents tonnage for insurance.
• Air scrubbers during pack-out: Disturbing hoarded contents releases mold/bacteria. HEPA filtration runs entire time.
• PPE for crew: Full-face respirators, Tyvek, gloves. Bob protects his guys.
• Staged approach: Clear one room for equipment staging, then work outward. FloodOKC.com.

08/25/2026

A leaking hot water tank is one of Bob’s most common calls. 40-80 gallons hits the floor fast. Here’s Bob’s playbook:

1. Stop It + Make It Safe – First 30 Minutes

Shut it down:
• Water: Turn off cold water inlet valve on top of tank. If valve’s stuck, kill main to house.
• Power/Gas: Electric = flip breaker. Gas = turn gas control to “off” or “pilot”. No heating empty tank.
• Drain it: Hook hose to drain valve at bottom, run to floor drain or outside. Empties tank so it stops leaking.

Bob tells you this on the phone while crews roll. Saves 20+ more gallons on your floor.

2. Water Removal + Demo – Day 1

Hot water tank leaks are usually Cat 1 water if caught same day. If it sat 24-48 hrs = Cat 2. If it’s been leaking weeks in a pan = mold risk.

What Bob does:
1. Extract standing water: Truck-mount or portable extractors. Hot water migrates fast under walls.
2. Remove wet materials:
• Carpet + pad: Pad is toast if saturated. Carpet may be saved if pulled day 1.
• Drywall: Bob cuts “flood cuts” 12-24” if water wicked up. Insulation behind it gets removed.
• Baseboard/trim: Pulled to dry plate line and let walls breathe.
• Cabinets: Toe-kicks removed to check. MDF backs swell = cabinets come out.
3. Thermal imaging + meters: Bob maps how far water went. Tanks in garages flood adjacent rooms through walls. He doesn’t guess.

3. Drying – Days 2-4

Equipment Bob sets:
• Air movers: Push wet air off surfaces
• Dehumidifiers: Pull moisture out of air + materials. LGR or desiccant depending on sq ft.
• Injectidry: If water got in walls, Bob drills small holes and forces air in cavities vs. tearing out whole wall.

Daily monitoring: Bob checks moisture readings every 24 hrs. Doesn’t pull equipment until wood/drywall hits dry standard per IICRC S500. Usually 3-4 days for a clean tank leak.

4. Antimicrobial + Rebuild

• Treat: If it was more than 24 hrs or went under cabinets, Bob applies antimicrobial to prevent mold.
• Rebuild: Bob’s GC crew handles it – new drywall, texture, paint, base, flooring, cabinets if needed. You get one warranty.

5. Insurance + Plumber Coordination

08/25/2026

A leaking hot water tank is one of Bob’s most common calls. 40-80 gallons hits the floor fast. Here’s Bob’s playbook:

1. Stop It + Make It Safe – First 30 Minutes

Shut it down:
• Water: Turn off cold water inlet valve on top of tank. If valve’s stuck, kill main to house.
• Power/Gas: Electric = flip breaker. Gas = turn gas control to “off” or “pilot”. No heating empty tank.
• Drain it: Hook hose to drain valve at bottom, run to floor drain or outside. Empties tank so it stops leaking.

Bob tells you this on the phone while crews roll. Saves 20+ more gallons on your floor.

2. Water Removal + Demo – Day 1

Hot water tank leaks are usually Cat 1 water if caught same day. If it sat 24-48 hrs = Cat 2. If it’s been leaking weeks in a pan = mold risk.

What Bob does:
1. Extract standing water: Truck-mount or portable extractors. Hot water migrates fast under walls.
2. Remove wet materials:
• Carpet + pad: Pad is toast if saturated. Carpet may be saved if pulled day 1.
• Drywall: Bob cuts “flood cuts” 12-24” if water wicked up. Insulation behind it gets removed.
• Baseboard/trim: Pulled to dry plate line and let walls breathe.
• Cabinets: Toe-kicks removed to check. MDF backs swell = cabinets come out.
3. Thermal imaging + meters: Bob maps how far water went. Tanks in garages flood adjacent rooms through walls. He doesn’t guess.

3. Drying – Days 2-4

Equipment Bob sets:
• Air movers: Push wet air off surfaces
• Dehumidifiers: Pull moisture out of air + materials. LGR or desiccant depending on sq ft.
• Injectidry: If water got in walls, Bob drills small holes and forces air in cavities vs. tearing out whole wall.

Daily monitoring: Bob checks moisture readings every 24 hrs. Doesn’t pull equipment until wood/drywall hits dry standard per IICRC S500. Usually 3-4 days for a clean tank leak.

4. Antimicrobial + Rebuild

• Treat: If it was more than 24 hrs or went under cabinets, Bob applies antimicrobial to prevent mold.
• Rebuild: Bob’s GC crew handles it – new drywall, texture, paint, base, flooring, cabinets if needed. You get one warranty.

5. Insurance + Plumber Coordination

08/22/2026

FloodOKC.com. Pack-Out + Contents – Key Points Bob Covers

1. Insurance compliant: Bob uses industry-standard inventory software. Adjusters get detailed lists + photos for contents claims. No guessing.
2. Chain of custody: Your stuff is tracked from your house to warehouse to back home. Bob’s liable, so he documents.
3. Selective pack-out: Bob doesn’t clear the whole house if only 2 rooms are affected. Saves you money + hassle.
4. Contents cleaning vs. replacement: Bob will tell you if cleaning costs more than replacement. No $400 bill to clean a $200 chair.
5. Business contents: For commercial, Bob packs out inventory, files, electronics, displays. Keeps your business assets safe during demo/rebuild.

Pack-Out Severity Levels Bob Uses

• Light: 1-2 rooms, boxes + small furniture. 1 truck, 1 day.
• Moderate: Whole floor, most contents. 2-3 days, multiple trucks.
• Heavy/Total: Full house or commercial space. Multiple crews, week+ to inventory/pack. Often after fire or major flood.

Bob’s Rule: If contents stay and get damaged during mitigation, you lose twice. Pack-out protects your stuff AND lets Bob demo/dry faster without working around it.

08/11/2026

FloodOKC.com. When Bob’s crew does insulation + flooring removal, it’s not “rip and skip.” It’s documented, contained, and done to IICRC S500 standards so your claim holds up and your rebuild goes smooth.

Insulation Tear-Out – Bob’s Protocol

1. Why it comes out
• Wet = trashed: Fiberglass batt, blown-in, and cellulose hold water like a sponge. It won’t dry in the wall. If it’s wet, it’s out.
• Cat 2/3 water: Sewage or floodwater in walls means insulation is contaminated. Has to go.
• Mold: If microbial growth is on paper backing, Bob removes min. 2 ft past visible growth.

2. How Bob removes it
• Containment first: Poly critical barriers + negative air before opening walls/ceilings. Keeps fiberglass + spores out of clean areas.
• Controlled cuts: Drywall cut 2-4 ft high for “flood cuts” so insulation bags cleanly. No blowing it everywhere.
• HEPA vac + bagged: Insulation goes straight into 6-mil bags in the chamber. Sealed before it leaves containment.
• Photo docs: Open wall cavities photographed with date stamp. Proves to adjuster it was wet/needed removal.

3. No short-cuts Bob allows
• No “drying in place” wet insulation
• No mixing contaminated insulation with general demo debris
• No leaving paper backing on studs if mold is presentBottom line: Demo is the foundation. If Bob tears it out wrong, the rebuild fails. Mold callbacks, adjuster denials, and failed inspections all start with bad demo.

Bob’s crew is doing it right because his name’s on the job and he has to warranty the rebuild.

Got wet insulation or flooring? Bob will scope it free and tell you what actually needs to go vs. what can be saved. 405-922-8891 – 24/7

Residential or commercial job Bob’s working on?

08/10/2026