Contacta, Inc.

Contacta, Inc. Contacta specializes in assistive listening devices with a full range of products for one-to-one comm

Contacta and its trained dealers/contractors, supply, install, and fully support a unique and complete range of hearing assist/loop systems. Unlike other manufacturers, Contacta provides a full application design service, installation support, user training, and on-going system maintenance. We are proud to bring clear communication to customers in a wide range of venues from one to one counter hea

ring loops in shops and offices to talk-thru systems to large seating areas such as places of worship, theaters, museums, airports, auditoriums and sports stadiums. For everyone involved – from the service provider, the hearing loop installer, facility management to people who live with hearing loss - a Contacta hearing loop system combines the most effective, reliable and convenient solution.

08/31/2026

"Despite the excitement surrounding Auracast, induction loops remain deeply relevant for a large proportion of venues."

In this month's AV Magazine, the article explores why venues can't yet abandon hearing loops in the face of new assistive listening technology.

"Most loops work reliably for almost every telecoil user. There is no pairing, no device discovery or operating system dependency, no firmware support or battery management complications, and no need for the visitor to own a sufficiently new phone or hearing aid."

The articles highlights the need for a hybrid approach to meet the current needs of those with hearing loss while the consumer ecosystem develops, alongside preparing for the future.

🔗 Link to full article:

Did you know that every Contacta Window Intercom System can be paired with a staff headset?For environments where staff ...
08/24/2026

Did you know that every Contacta Window Intercom System can be paired with a staff headset?

For environments where staff need to keep their hands free, reduce background noise, or communicate comfortably throughout the day, Contacta offers flexible headset options.

With the STS-SJB Break Out Box, staff can connect:

> One-ear or two-ear headsets with either an RJ11 or 3.5mm connector

> Wireless headsets can also be used with a compatible docking bay, giving staff the freedom of a wireless setup.

This flexibility makes Contacta Window Intercom Systems a great fit for ticket offices, retail service counters, stadiums, transportation facilities, reception areas, pharmacies, security windows, and other busy customer-facing environments.

Because clear communication isn't just about the equipment—it's about creating a better experience for the person on both sides of the window.

Learn more about the STS-SJB Break Out Box: https://contactainc.com/products/window-intercom-systems/break-out-box/

Clear communication. Stronger customer relationships.For store owners and businesses, the customer experience doesn't st...
08/20/2026

Clear communication. Stronger customer relationships.

For store owners and businesses, the customer experience doesn't stop at the checkout counter. How easily customers can communicate with your staff can influence how welcome, valued, and confident they feel in your business.

The Contacta STS-K001 Window Intercom System provides clear, two-way communication at service windows while incorporating hearing loop technology for greater accessibility.

Why does that matter for your customers?

When customers can hear and be heard clearly, they're more likely to have a positive interaction with your staff. And positive experiences build trust, encourage repeat visits, and can turn first-time customers into loyal customers.

The STS-K001 kit includes:

• STS-A31H Window Intercom Amplifier
• STS-SU1-3W Staff Unit with combined speaker and microphone
• STS-B90 Customer Bridge Bar Unit
• IL-AE99 Under the Counter Hearing Loop

And when customers feel heard, understood, and valued, they have another reason to come back.

Learn more about the STS-K001 and Contacta's complete range of Window Intercom Systems at: https://contactainc.com/products/window-intercom-systems/

As our children head back to school the front office is a busy place—parents checking in, faculty coordinating schedules...
08/17/2026

As our children head back to school the front office is a busy place—parents checking in, faculty coordinating schedules, and staff discussing important details pertaining to the students needs.

When communication takes place through glass, being able to hear clearly isn’t just a convenience—it’s an important part of creating a safe, accessible, and welcoming school environment.

Contacta’s Window Intercom Systems help staff and visitors communicate clearly through security glazing without needing to open the window.

For schools with additional security requirements, we offer:
> STS-K022 – Level 3 UL 752 bullet-resistant window intercom system
> STS-K023 – Level 8 UL 752 bullet-resistant window intercom system for high-security applications

Both systems are designed to support clear two-way communication while maintaining the protective barrier between staff and visitors.

From everyday front-office communication to high-security environments, schools shouldn’t have to choose between security and clear communication.

As the new school year begins, make sure your front office is ready for every conversation.

Contacta's FREE Online AIA Continuing Education Course: Clear Communication: Inclusive Window Intercom Systems🔗https://w...
08/13/2026

Contacta's FREE Online AIA Continuing Education Course: Clear Communication: Inclusive Window Intercom Systems
🔗https://www.greence.com/Free_Courses/Clear-Communication-Inclusive-Window-Intercom

In this course, you'll learn how modern window intercom systems do more than amplify sound—they create inclusive, accessible communication by combining exceptional speech intelligibility with integrated hearing loop technology for ADA compliance.

Featured Learning Objective:
✔️ Describe how window intercom systems enhance sound quality and ADA compliance, making every service window accessible to individuals with hearing loss.

Discover how specifying the right window intercom system can:
• Improve speech clarity in challenging acoustic environments
• Support ADA accessibility requirements
• Enhance the customer experience for every visitor
• Create more inclusive, equitable public spaces

Whether you're designing a healthcare facility, financial institution, government building, or educational campus, this course provides practical insights to help you specify systems that deliver accessibility without compromising security or performance.

Course questions or comments, email us at [email protected]

When communication needs to happen outdoors, your intercom system needs to perform—rain or shine. The Contacta STS-K080-...
08/05/2026

When communication needs to happen outdoors, your intercom system needs to perform—rain or shine.

The Contacta STS-K080-IP is designed for outdoor service points where clear, reliable communication is critical. With an IP54-rated customer-side speaker and microphone, it delivers exceptional speech clarity while standing up to challenging weather conditions, including exposure to dust and water.

Ideal for:
✔️ Outdoor customer service windows
✔️ Security gates & controlled access points
✔️ Transportation & distribution facilities
✔️ Ports & ferry terminals

What makes it stand out?
> Full-duplex, natural conversation with no push-to-talk
> Weather-resistant IP54 customer-side components
> Integrated hearing loop technology to improve accessibility for hearing aid users

When outdoor communication and accessibility are equally important, the STS-K080-IP delivers a solution you can depend on.

For more information visit the STS-K0080-IP product page: https://www.contacta.co.uk/products/window-intercom-systems/sts-k080/

Contact us with any questions at [email protected]

Many window intercom systems perform well indoors but struggle when exposed to weather, wind and outdoor environments.  ...
08/03/2026

Many window intercom systems perform well indoors but struggle when exposed to weather, wind and outdoor environments. For facilities that need clear communication between staff and customers, Contacta has IP Weather Rated solutions.

For facilities such as security gates, delivery and receiving areas, transportation terminals and outdoor visitor entrances, the STS-K009-IP-L-B provides IP55 Rating to protect against water, dust and dirt ingress.

The customer surface mounted call unit maintains an open handsfree communication channel, while the call button triggers an audible alert to inform staff of a customer's presence. It features an LED light to help users find the system at night.

For more information visit the STS-K009-IP-L-B product page: https://www.contacta.co.uk/products/window-intercom-systems/surface-mounted-entry-system/

Contact us with any questions at [email protected]

Specifying a window intercom system shouldn't be complicated.Whether you're designing a healthcare facility, bank, trans...
07/29/2026

Specifying a window intercom system shouldn't be complicated.

Whether you're designing a healthcare facility, bank, transaction windows or any space where clear communication through glass is essential, choosing the right solution can make all the difference.

At Contacta, we're here to make the specification process simple.

Our team can help you:
> Select the right window intercom system for your application
> Meet ADA accessibility requirements with integrated hearing loop technology
> Navigate ballistic, security, and environmental considerations
> Answer technical questions before they become project challenges

Our goal is to help you save time and specify with confidence—at no cost.

Have an upcoming project? We'd be happy to help.
Contact us at:
✉️ [email protected]
📞 (616) 392-3400 ext. 101

Contacta offers 18 standard Window Intercom Kits designed for a wide range of applications.  Answer these five quick que...
07/27/2026

Contacta offers 18 standard Window Intercom Kits designed for a wide range of applications. Answer these five quick questions to specify the best solution for your project.

- Will the system be surface mounted or installed in-glass?
- If surface mounted, how much counter space is available?
- What is the ambient noise level of the environment?
- Will the system be installed outdoors?
- Is a bullet resistant solution required?

Email us your answers to the above questions along with any photos you may have for FREE specification assistance.
✉️ [email protected]

Designing Accessible Communication Starts at the Window.Are you specifying projects where security, accessibility, and c...
07/21/2026

Designing Accessible Communication Starts at the Window.

Are you specifying projects where security, accessibility, and clear communication are essential?

Join Contacta's AIA Continuing Education Course: Clear Communication: Inclusive Window Intercom Systems.
🔗https://www.greence.com/Free_Courses/Clear-Communication-Inclusive-Window-Intercom
Applicable credits: 1 AAA, 1 AAPEI, 1 ADA, 1 AIA, 1 AIBD, 1 GBCI...

This course explores how today's window intercom technology has evolved beyond outdated systems that required holes in security glass. Discover how Contacta's modern Window Intercom Systems provide versatile solutions for virtually any application, with options including surface-mounted and flush-mounted installations, as well as systems engineered to deliver exceptional speech clarity in both low- and high-ambient noise environments.

Course questions/comments: email us at [email protected]

Address

4025 Tampa Road, Suite 1107A
Oldsmar, FL
34677

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+16163923400

Alerts

Be the first to know and let us send you an email when Contacta, Inc. posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Contacta, Inc.:

Shortcuts

Share