Anthro-Tech, Inc.

10/31/2024

Learn to include marginalized communities in your research, create supportive and collaborative environments, and leverage personal stories for deeper insights. https://anthro-tech.com/ideas-and-insights/4-lessons-for-effective-ux-research-with-marginalized-communities

Learn to include marginalized communities in your research, create supportive and collaborative environments, and leverage personal stories for deeper…

10/25/2024

When the Washington State Employment Security Department wanted to make labor market data easier to navigate, we collaborated to design a website redesign roadmap for lasting change. Through rigorous UX research and a human-centered approach, we created a website strategy that prioritizes clear content, usability, and accessibility. https://anthro-tech.com/case-studies/website-redesign-roadmap-for-labor-market-information

Our roadmap delivers a practical framework for a website redesign success, with prioritized recommendations and stakeholder-aligned strategies.

10/15/2024

Is your agency struggling to understand your customers? 🤔

Check out King County Metro Transit's innovative research panel of 200 community members! 🚀 This sustainable approach helps agencies connect with customers, including those from underserved communities and people with disabilities. These personal stories reveal the "why" behind customer experience data.

Gain insights that enhance services and eliminate barriers. This model is ready for any government agency seeking meaningful change and inclusivity. https://anthro-tech.com/case-studies/improving-public-transit-through-a-community-driven-research-panel

This research panel gathers rich, qualitative insights that inform decision-making and drive transit service improvements.

10/11/2024

Join us in celebrating International Plain Language Day on Sunday! At Anthro-Tech, we're committed to making content clear, accessible, and customer-friendly. Check out our top resources to help you do the same—explore our blogs for tips on plain language, content production plans, and more. https://anthro-tech.com/ideas-and-insights/category/content-strategy

International Plain Language Day

10/04/2024

The United States Department of Justice set strict deadlines for state and local government websites and mobile apps to meet new accessibility requirements. Act now—work with experts, audit platforms, and embed accessibility into your culture. https://anthro-tech.com/ideas-and-insights/dojs-accessibility-ruling-guide-for-government-agencies

The DOJ’s ruling is a chance to improve accessibility. Act now—work with experts, audit platforms, and embed accessibility into your culture.

09/26/2024

Join our Digital Accessibility Experts, Jon and Sruti at IPMA's Accessibility Matters Conference! Learn actionable strategies to make your digital spaces accessible and more inclusive. Take a sneak peek at our sessions here: https://anthro-tech.com/ideas-and-insights/anthro-tech-presents-at-ipma-accessibility-conference

Can't make it? We're still here to support your team's accessibility needs and help you build expertise. Reach out to see how we can help!

09/18/2024

Is Your Product Missing the Mark? 🎯 Learn how customer research can make all the difference! Find out how to spot when you need more data, use it to design smarter, and apply strategies like customer journey mapping and user personas.

Feeling lost in your design process? You might be missing customer research. This blog explains signs of missing data and how customer insights can lead…

08/28/2024

🏨 Are Your Healthcare Services Truly Inclusive? We partnered with Fred Hutch to elevate the voices of underserved patients and caregivers in cancer care. Through in-depth UX research, we identified and tackled barriers, guiding the design of a new inpatient oncology hospital that embodies empathy and fairness.

💡 See how human-centered design is setting a new standard for equitable care and how it can transform your services! https://anthro-tech.com/case-studies/empowering-marginalized-voices-ux-research-drives-inclusive-cancer-care

Through UX research, we engaged marginalized communities to guide the design of a new oncology hospital, ensuring equitable and patient-centered care.

08/13/2024

Transforming Government Websites with Human-Centered Design! 🏆

We’re thrilled to share that Anthro-Tech won eight Communicator Awards for our redesigns of three key government websites. Our human-centered approach makes everyday tasks — like voting, obtaining a license, and planning a state park visit — more accessible and efficient.

Ready to bring that same success to your agency? Let’s team up! https://anthro-tech.com/ideas-and-insights/anthro-tech-wins-8-communicator-awards

To provide you with the best experience, we use our own and third-party cookies on this website for technical, analytical and marketing purposes. By continuing to browse our site, you're agreeing to our use of cookies. Please consult our Privacy Policy for more information.

08/09/2024

🌟 Exciting update! The Washington State Capitol now has its own website: capitol.wa.gov. Designed with human-centered principles, the new site makes it easy for visitors to discover, explore, and plan their perfect visit.

We’re proud to have contributed to this project, helping to showcase the Capitol’s beauty and significance. Kudos to the teams at Washington Technology Solutions (WaTech) and Washington State Department of Enterprise Services for bringing this vision to life!

Explore the site to learn more about the Capitol's parks, gardens, artwork, and more. 🏛️ https://capitol.wa.gov/

08/05/2024

Government Agencies: Imagine Customers Finding What They Need in Minutes, Not Hours. ⏱️

Frustrating website navigation shouldn't stand between customers and the vital services they deserve. Tree testing uncovers hidden navigation issues, streamlines user journeys, and boosts customer satisfaction! See how we've helped other government agencies achieve success.

Discover the benefits and best practices of tree testing: https://anthro-tech.com/ideas-and-insights/benefits-and-best-practices-of-tree-testing

Discover the benefits and best practices of tree testing, a UX research method that optimizes your website's navigation and improves customer satisfaction.

07/31/2024

Google Maps is making a big step towards accessibility!

Google Maps is now alerting customers about elevator outages and other accessibility issues at transit stations. This is a fantastic step in creating a more inclusive transportation system. By providing this information upfront, Google is empowering people with disabilities to plan their journeys with confidence. https://www.cnet.com/tech/mobile/google-maps-adds-transit-alerts-for-broken-elevators-accessibility-issues/

A new alert can help people, including those who use wheelchairs, better plan their journeys.