James Kernan - Kernan Consulting

James Kernan - Kernan Consulting M&A Broker
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A lot of MSP owners think they have a productivity problem.What they actually have is a visibility problem.If you are me...
06/17/2026

A lot of MSP owners think they have a productivity problem.

What they actually have is a visibility problem.

If you are measuring the wrong KPIs, your team can look busy while client experience keeps getting worse.

The strongest MSPs are not obsessed with activity. They are focused on the metrics that actually improve the business.

🎧 One of the biggest conversations from this week’s SMB Community Podcast episode.

https://smbcommunitypodcast.com/2026/05/creative-ways-for-smbs-to-recognize-and-reward-employees-for-outstanding-performance/

Here's our updated business listings 😊 DM me for more info!
06/17/2026

Here's our updated business listings 😊 DM me for more info!

06/16/2026

When business owners constantly complain about remote workers, the problem may not be remote work.

It may be management.

If you need to physically see employees to know whether work is getting done, you probably do not have the right systems, reporting, or accountability in place.

Strong leaders manage through visibility not control.

🎧 This was one of the conversations from this week’s SMB Community Podcast episode.

https://smbcommunitypodcast.com/2026/05/creative-ways-for-smbs-to-recognize-and-reward-employees-for-outstanding-performance/

🎙️ New Episode: Adapting Your MSP Stack for AI Management and SecurityAI is no longer a future conversation—it's already...
06/16/2026

🎙️ New Episode: Adapting Your MSP Stack for AI Management and Security

AI is no longer a future conversation—it's already changing how MSPs operate, secure environments, and deliver value to clients.

In this week's SMB Community Podcast, James Kernan and Amy Babinchak discuss how MSPs should adapt their technology stacks to address the rapid growth of AI tools, shadow IT, security concerns, privacy risks, and evolving client expectations. The conversation highlights the growing need for solutions that can monitor, manage, and secure AI usage across client environments while helping organizations understand the risks associated with AI adoption.

The episode also explores the challenge of AI billing models, educating clients on AI governance, and why MSPs must establish themselves as trusted advisors in the AI era. If you're wondering how AI will impact your services, security offerings, and future growth opportunities, this episode is a must-listen.

🎧 Listen now:

https://smbcommunitypodcast.com/2026/06/adapting-your-msp-stack-for-ai-management-and-security/

We’re looking forward to welcoming business owners and leaders to Millionaire Mastermind 2026, taking place on July 30–3...
06/12/2026

We’re looking forward to welcoming business owners and leaders to Millionaire Mastermind 2026, taking place on July 30–31 in Omaha.

This professionally curated event offers a valuable opportunity to connect with peers, learn from experienced speakers, and explore strategies that support long-term business growth.
Attendees will gain insights into:
• Growth through acquisitions
• Leadership and organizational strategy
• Sales and marketing optimization
• Cybersecurity, AI, and Cloud innovations
• Building scalable systems and strong company culture

Whether you’re focused on scaling your organization, improving operations, or expanding your network, this event is designed to deliver practical value and meaningful conversations.

👉 Reserve your seat today: http://bit.ly/kernanmastermind

I'm excited to be part of the 2026 SMB Online Conference!The dates: June 23–25, three virtual afternoons, noon–3:30pm Ea...
06/11/2026

I'm excited to be part of the 2026 SMB Online Conference!

The dates: June 23–25, three virtual afternoons, noon–3:30pm Eastern / 9:00am–12:20pm Pacific.

This year's theme, "Profitable Is Enough," focuses on practical strategies, sustainable growth, profitability, leadership, service delivery, hiring, M&A, and the future of the IT channel. The speaker lineup is exceptional, featuring industry leaders including Brendan Ballou, Jay McBain, Tiffani Bova, Arlin Sorensen, Peter Kujawa, Tara May, Amy Babinchak, James Kernan, Rayanne Buchianico, and many more.

Whether you're looking to improve profitability, strengthen your operations, build a stronger team, or gain insights from some of the industry's most respected voices, this event delivers actionable content you can immediately apply to your business.

📅 June 23–25, 2026
💻 Virtual Event
🎥 All sessions will be recorded

If you're part of the Small Biz Thoughts community, your membership includes conference access at no additional cost—just be sure to register!

Register today: https://smbonlineconference.com/

06/10/2026

A lot of MSP owners want stronger culture.

But culture is not built during annual reviews.

It is built in the small day-to-day moments when employees feel seen, appreciated, and recognized for doing great work.

A simple public shoutout can go a lot further than most leaders realize.

Because when you consistently recognize the behaviors you want repeated, your team starts to understand what actually matters inside the company.

🎧 This was one of the conversations from this week’s SMB Community Podcast episode.

https://smbcommunitypodcast.com/2026/05/creative-ways-for-smbs-to-recognize-and-reward-employees-for-outstanding-performance/

A lot of business owners say they don’t trust remote work.What they really don’t trust is the lack of visibility.If you ...
06/09/2026

A lot of business owners say they don’t trust remote work.

What they really don’t trust is the lack of visibility.

If you have strong systems, clear KPIs, and the right reporting in place, you can see exactly how your team is performing regardless of where they work.

Good leadership is not about watching people. It’s about measuring the right things.

🎧 This was one of the biggest takeaways from this week’s SMB Community Podcast episode.

https://smbcommunitypodcast.com/2026/05/creative-ways-for-smbs-to-recognize-and-reward-employees-for-outstanding-performance/

06/08/2026

Your client doesn’t care that the manufacturer changed.

They care that the hardware is late.

That’s why vendor decisions matter more than most MSPs realize.

When manufacturing shifts create shipping issues, quality concerns, or client pushback, that problem quickly becomes yours to solve.

And sometimes, the smartest move is not sticking with the biggest name.

It’s choosing the partner that can deliver the reliability your clients actually need.

Because the vendor that worked for your business five years ago may not be the right fit for where your clients are today.

🎧 Listen to the full episode to learn why smart vendor decisions are part of building a stronger MSP.

https://smbcommunitypodcast.com/2026/05/creative-ways-for-smbs-to-recognize-and-reward-employees-for-outstanding-performance/

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