09/02/2021
zTrip is the leading provider of passenger ground transportation services in North America. If you are excited to make a direct impact on growing a business and have an entrepreneurial spirit, this job is for you! This position is for a transportation/operations manager whose responsibility for working with drivers and customers to grow the fleet. This is an all-encompassing position that requires quick thinking, strategic planning, and an aggressive attitude in order to be successful.
JOB DESCRIPTION:
Provide oversight of day-to-day operational activities for a fleet of 100.
*
Identify and address inefficient processes/procedures and/or operational deficiencies.
Assist GM in the training and development of all staff and independent contract drivers.
Assist GM in all driver partner issues.
Assist all staff in customer relations, specific complaints, commendations, and requests.
Work with Dispatch staff in the collection of all data and administrative requirements.
Provide all relevant information to the Independent Contractors necessary for them to maximize their earning potential.
Assist the Call Center Manager with all issues related to the successful delivery of service.
Maintain current knowledge with regard to all Public Utility Commission rules and regulations as they relate to zTrip.
All other duties as assigned.
Full time position. Benefits include: Health Insurance, Vision Insurance, Dental Insurance, Paid Time Off, and 401(k).
Job Type: Full-time
Pay: $44,000.00 - $48,000.00 per year