The BCJ Group

01/01/2024

12/19/2023

🌟 Exciting Collaboration Alert! 🌟

We at The BCJ Group are thrilled to announce our partnership with PillowWare on their upcoming product launch! Our focus is on crafting a unique and differentiating customer experience support that aligns perfectly with PillowWare's innovative vision.

Stay tuned in the coming days for the official release on Kickstarter. We can't wait to share with you what we've been working on. For more information: https://presale.SleepPower.com

11/30/2023

We know that capturing emotions in the exact moment and place of experience and enabling organizations to find answers to simple yet vital questions is important. Our Client Honest1 Auto Care launched HappyOrNot Touch Terminals in their owned and operated stores last week! This will allow us to identify areas of growth in their systems and experiences and help them to continue to evolve their customer experience.

02/25/2023

Managing Partner Bill Carl “BC” Johnson spent time with LSU Game Operations and Landmark Security to discuss how to elevate their customer experience and employee engagement.

02/23/2023

Morgan Palmer Fink and Bill Carl “BC” Johnson were onsite this week with DePaul Athletics. Working with Athletic Director DeWayne Peevy, The BCJ Group is implementing the “Dream Big” culture by design. The goal is to have a highly engaged and motivated workforce.

02/09/2023

Managing Partners Kevin Harry and Bill Carl “BC” Johnson were onsite this week with WSU athletics as they implement their culture by design; Championship Essentials. Kevin and BC led workshops that strive to imbed Championship Essentials into the day-to-day fabric of the athletic department.

02/02/2023

Managing Partner Bill Carl Johnson had the privilege of delivering a keynote address to industry leaders at IAVM Guest X this week.

10/04/2022

We are honored to be recognized by HR Tech Outlook as one of the Top 10 Employee Solutions Providers of 2022. We know that improving the employee experience essentially enhances customer service and are passionate about helping each of our clients achieve a great employee experience.

Read more here about how to weave employee-centric strategies into day-to-day operations:
https://lnkd.in/giCmnjun

The BCJ Group has been recognized as Top 10 Employee Experience Solutions Company 2022 by HR Tech Outlook. The BCJ Group enables businesses to identify what motivates their...

11/30/2021

Customers need more than just a product- they need services and people they can trust

Don’t forget your customers have needs and desires that drive their actions.

11/04/2021

What happens when someone in your organization makes a mistake?

10/28/2021

Do you treat your employees like customers? All employee communication should reflect who you are- your culture. Internal communication is more influential than you think. Are you being intentional?

10/26/2021

As a leader, do you hunt for creativity and innovation? Or are you stuck in neutral?