Metro Business Network - Retail Consulting Services

Metro Business Network - Retail Consulting Services M.B.N. is a sales, marketing and management strategy consulting firm counselling small and medium retailers on their key strategic issues.

Metro Business Network has been counselling small and medium Retail Businesses on their key strategic issues. We leverage our deep industry expertise and use analytical rigor to help retailers make informed decisions more quickly and solve their toughest and most critical business problems. Our team has over 16 years of experience in different areas of retail identifying the best solutions to help

retailers implement processes that became a fundamental part of their business to support a sustainable growth. Retailers will be challenged as never before in the next five years. They will face many obstacles created by complex consumer behavior, brand consolidation and a growing competition. In addition, the recent changes in digital media has extended and dramatically changed the communication channels between retailers and their customers. As a result, shoppers have become increasingly savy and more challenging to acquire, persuade, and win their loyalty. At M.B.N., we strive for excellence. We guarantee the highest return on your investment. We are a qualified and experienced team of dedicated professionals and we strive for excellence in all our client relationships. We empower retailers to make better decisions, execute with precision, and accelerate their growth. We will teach you the secrets to unrivaled retail success. Our clients include:

• General Merchandise stores
• Apparel Retailers
• Convenience Stores
• Mall Kiosks
• Electronics & Wireless Retailers
• Specialty Retailers
• Gift Shops
• Coffee Shops
• Car Dealerships
• Restaurants

08/09/2016

There are many hot new technologies in the world of retail, from beacons to mobile wallets, but which are likely to drive business for your store? Columnist Allan Haims explores.

04/25/2016

How can retailers keep customers coming back? Here are four marketing tips for turning first-time customers into loyal fans.

03/17/2016
03/16/2016

Six Creative Easter Retail Marketing Ideas

Given its status as a $15 billion industry, it's no wonder thousands of businesses compete for consumer dollars during the holiday's season. Americans annually spend nearly $226 each for Easter-related merchandise; yet these figures are just the tip of the iceberg as many non-Easter-related companies use the holiday as a springboard for other promotions: rebrands, special spring sales, and more. That is to say, you don't have to sell chocolate bunnies to cash in on Easter. What you do need, however, is a powerful Easter marketing strategy that helps you get noticed and motivates customers to take the next step in the purchasing process. For your inspiration, here are some creative Easter marketing ideas you can use to promote your company this spring.

1. Send an 'Easter egg' direct-mail postcard

Postcards are perfect for reaching a well-targeted audience with a special offer that audience is likely to respond to. You can print die-cut postcards in the shape of Easter eggs to promote your offer. If you want to drive foot traffic to your location, include a special code on each Easter egg postcard; when customers visit your brick and mortar site, they can enter their code to see if they've won a prize.

2. Sponsor a kids' Easter egg hunt

See what opportunities exist to sponsor a popular local Easter egg hunt for kids. You can offer to buy the eggs and candy in return for placing your banner in a prominent area as well as getting billing on all promotional materials the egg hunt sends out. You can even set up smaller banners or a trade booth station where you can discuss the benefits of your products and services with parents while their children hunt for eggs.

3. Easter basket bundles

Customers love convenience, and you can make easy sales by bundling several stand-alone items into special Easter gift baskets for kids, parents, spouses, and others. Make shopping easy for your customers and find a way to sell items that don't move as quickly in one fell swoop.

4. Facebook Easter photo contest

Invite your Facebook fans to submit their favorite Easter photos, then promise a prize to the winning entry. Ask your other fans to vote for the best photo, then give away something really cool to keep fans happy and interested. You'll also get to promote your products and services along the way.

5. Hop to the sale stickers

Print large stickers that look like bunny tracks, and affix them the floor of your retail store to lead customers to your Easter sales rack (or anywhere else you'd like). Make sure you indicate the destination and your brand on each sticker. This is a cheap, fun way to promote your products that will bring out the kids in your customers.

6. Easter grab bags

Do you have a lot of small products that don't seem to be moving as well as you'd like? Easter represents a great opportunity to sell them. Bundle three or four smaller items in grab bags, staple them shut, then sell them for a low price – just enough to make a profit. Also include an entry form for the chance to win a big prize. When customer purchase a grab bag, they get an entry; after the bags are all sold, you draw the winner.
15. Free 'Easter basketing'

Give your customers a cool way to dress up Easter gifts by offering free “Easter basketing” at your retail location. When customers purchase items, offer them the opportunity to purchase an accompanying basket. If they do, add in some Easter grass, a ribbon and a bow, and they'll be ready to present their gifts right away – no wrapping required! Take the work out of Easter gift-giving with free “Easter basketing.”

As you can see, there are many creative ways you can give your Easter marketing efforts a creative and attention-getting spin. When you're creative with your Easter marketing, you won't only command customer attention, you can also generate tons of positive PR for your company. You can even ask local newspapers, radio stations, television stations, and bloggers to come out and get photos and footage from your most creative Easter promotions – essentially doubling, tripling, or even quadrupling your exposure for free.

Getting customers to your store isn't always about price or even selection; and even if it is, you have to get the word out about your Easter promotions if you want to attract customers – and, of course, generate excellent response rate that leads to sales and the ultimate goal: profits. If you can promise customers a unique experience and a great time while you're at it, you're sure to be a hit this Easter.

03/09/2016

Merchandising and its various applications help shape the world around us and our perception of that world as much as advertising and the media. Simply put, merchandising constitutes the manner in which retail outlets and marketers present products for sale to the consumer, both in form and content.

02/29/2016

Five Ways to Measure Success in Your Retail Business

After many stressful days and sleepless nights, your business has finally become a reality. Now you are faced with the big question, "Will my business be a success?" While only time will truly tell, there are five simple ways to gauge whether or not your business is on the path to success.

1. Profit - Profitability is probably the first thing people think about when measuring success. Is the business making money? This is fairly common sense — if there is money left after you have paid your monthly operating expenses and debt, then things are looking pretty good. However, if you find your bottom line is continually red, your chances of success begin to dwindle.

2. A growing customer base - In addition to profitability, a growing customer base is a sure sign that you are effectively reaching your target market, and reaching your target market is what your business is all about. Without a vibrant customer base, your success will be limited, at best. The long-term growth of your company is tied directly to your ability to not only reach your customer base, but to expand it to accommodate your long-term goals. All of those long hours spent on the research and development of a marketing strategy prove themselves here. Did your research pay off?

3. Customer satisfaction - Customer satisfaction is an indication that your company understands the needs of your customers. Understanding your customers and being able to satisfy their needs is crucial to the strength of your business. Just remember, one unsatisfied customer can negate the promotional impact of several satisfied customers. Having strong customer service polices will add to the success of your company.

4. Employee satisfaction - Employee satisfaction is another key indicator of business success. Developing a work environment that rewards employees for their hard work is imperative in attracting and retaining quality employees. If workers know they are appreciated, they are much more likely to go the extra mile when needed. Employees are an indispensable part of your business. They are the face that greets your customers. Do everything within your power to make sure that face is a smiling one.

5. Owner satisfaction - Perhaps the most important measure of business success is whether you — the owner — are satisfied with the results of business ownership. Dissatisfaction is contagious. If you're not happy with your business, it won't be long before your dissatisfaction begins to affect the employees and even the customers. Every once in a while, carve out time for a reality check. Identify the sources of your dissatisfaction and make the necessary changes before it's too late.

02/22/2016

One in every 40 employees steals from their employer. Make sure that your store isn't a target.

02/03/2016

TOBE’s Leslie Ghize predicts themes to look for as retail evolves.

While 2015 was dominated by omnichannel retailing and the digital wallet, retailers are now looking at speedy delivery, ...
01/22/2016

While 2015 was dominated by omnichannel retailing and the digital wallet, retailers are now looking at speedy delivery, beacons, RFID tags and other emerging technologies in 2016.

From magic mirrors to RFID tags, the retail technologies emerging in 2016 are focused on making life easier for the customer.

Being open-minded means you have a willingness to listen to other ideas and opinions and consider the possibility that y...
01/13/2016

Being open-minded means you have a willingness to listen to other ideas and opinions and consider the possibility that you may change your own perspective.

01/11/2016

February 28 - March 2, 2016 // Las Vegas Convention Center

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