Crusecom Technology Consultants, LLC

Crusecom Technology Consultants, LLC SDVOSB-certified BPO. Government and enterprise customer operations since 1998. SDVOSB-certified BPO headquartered in the US.

We run contact centers and back-office operations for government agencies, prime contractors, and select enterprise clients — work that started in 1998. PCI DSS operating experience, documented QA, and past performance that holds up under review. Services: inbound and outbound contact center, back-office processing, live chat, email support, customer surveys. Prime and subcontract teaming welcome. Contact us to start a conversation about your program.

We're hiring a Systems Administrator at Crusecom in Oscoda. Pay is $25–$35/hour, on-site or hybrid, full-time.This is th...
05/12/2026

We're hiring a Systems Administrator at Crusecom in Oscoda. Pay is $25–$35/hour, on-site or hybrid, full-time.

This is the person who runs our internal IT — Microsoft 365, Entra, Intune, Fortinet firewalls, and cloud workloads across Azure, AWS, and Digital Ocean. You'd also work with our CIO on PCI DSS compliance and our SOC 2 project. Real variety, real ownership.

Need 2+ years of Windows admin experience and PowerShell comfort. Microsoft and Fortinet certs are a plus.

Crusecom's been in business since 1998, based here in Oscoda since 2002.

Full posting + apply form:

Hands-on Systems Administrator role in Oscoda, MI. Microsoft 365, Entra, Intune, Fortinet, multi-cloud, and a modern stack with real ownership.

05/09/2026

Crusecom in Oscoda is hiring! We’re looking for motivated individuals interested in customer service and support careers with opportunities for growth, paid training, and flexible schedules. Visit crusecom.com/careers to apply.

Oscoda, Michigan lost 3,200 military jobs when Wurtsmith Air Force Base closed in 1993. A little over a decade later, we...
04/14/2026

Oscoda, Michigan lost 3,200 military jobs when Wurtsmith Air Force Base closed in 1993. A little over a decade later, we opened a contact center there and staffed it locally to take over Michigan's EBT cardholder support from offshore providers in India and Mexico.

At peak: over 300 jobs in Iosco County. The program serves roughly 1.4 million Michiganders a month and around $255 million in monthly food assistance payments.

We're still headquartered in Oscoda. 28 years in.

Full case study: https://crusecom.com/case-studies/mi-ebt-cardholder-support/

03/15/2026

At the former Wurtsmith Airforce Base, there was a command post which would have handled:

Strategic Air Command bomber and tanker operations

Emergency war orders

Nuclear alert status

Communications with NORAD and higher command

This command posts typically contained secure communications equipment and computer terminals, which may be referred to as a “data center” inside the command center.

This facility still exist today, with updated Fiber connections running west, north & south for redundancy. The data center though remodel and used for goverment assistance/fintech infrastructure still exist today and currently for sale or possible lease options.

For more information:

02/09/2026

We’re Open in Oscoda! 📣

We’re excited to announce the opening of our new facility at:

📍 5226 North US-23, Oscoda, MI 48750

This location expands our ability to deliver reliable, high-quality technology architectures & infrastructures, reliable and scalable call center services, supporting BPO businesses with customer service, inbound/outbound calling, with scalable support solutions—all right here in Northern Michigan.

📬 Mailing Address:

5733 Oak St.
Oscoda, MI 48750

We’re proud to invest locally while serving clients nationally. If your business needs dependable call center support with a personal, professional touch, let’s talk.

👉 Reach out to learn more about our services or stop by and say hello!

09/08/2025

We are beginning our move into our new office space — an exciting step forward in our growth journey. This new location will give us the opportunity to expand our capabilities, strengthen collaboration, and create even greater value for our clients.

As we look ahead, we’re energized by the possibilities this transition brings and the foundation it sets for the future.

Here’s to continued growth, innovation, and success in our new space.

https://hhroa.com/property/call-center-and-telecommunications-facility/
09/06/2025

https://hhroa.com/property/call-center-and-telecommunications-facility/

6080 Jet St. Oscoda: Built in 1963, this 13,212 sqft facility sits on 3.6 acres in the Wurtsmith Industrial District, directly adjacent to the Oscoda Wurtsmith Airport Authority. Originally constructed as a data center supporting Wurtsmith Air Force Base prior to its closure in 1993, the property ha...

05/04/2022

Are you looking for Part-Time employment with flexible hours to meet your availability? We would love to discuss our part-time employment opportunities with you.

Part-Time employment would be strictly onsite in either our Oscoda or Bellaire locations.

We may consider rehires on a case-by-case basis.

Call 989 739 5070 for more details or visit http://www.crusecom.com to apply.

08/18/2021

Our conversion to our new client is progressing nicely and will be completed by end of August. Now the time to call if your interested in joining our Work From Home winning team! We completed our 2nd decade of being headquarters in Oscoda and beginning a new decade with new applications and phone system! Major improvements with goals on Winning Agents. Learn more by contacting [email protected] or calling for details.

http://www.crusecom.com

Address

5226 North US23
Oscoda, MI
48750

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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