Birdeye

Birdeye Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands.

Birdeye is the #1 marketing platform for multi-location brands. 200,000+ businesses use AI agents to boost reputation, engage customers, gain insights, and drive leads, foot traffic, and revenue. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Join us on June 18 for this month's webinar: Google’s AI Search Shake-Up: What Brands Should Do Next. 🔍With the sudden r...
06/05/2026

Join us on June 18 for this month's webinar: Google’s AI Search Shake-Up: What Brands Should Do Next. 🔍

With the sudden rollout of AI Mode, Ask Maps, and agentic search, two people in the exact same city can search for the exact same thing and see completely different business recommendations. If you are still using last year's SEO strategy, your brand is likely invisible to half your market.

Search industry veteran Greg Sterling is joining us to break down exactly how Google changed local search in the first half of 2026, and how your business can adapt immediately.

What we are covering:

🔹 The real impact of personalized, agentic search on your visibility.
🔹 A clear breakdown of the latest Google updates.
🔹 A practical action plan to ensure your brand stays recommended.
🔹 The rules changed overnight. Don't let your business get left behind.

Register today: https://birdeye.cx/7l080o

06/04/2026

Episode 3 of The Agentic CMO Podcast is live! Move past ideation and put AI to work. ⚙️

Most people use AI as a glorified sounding board for content ideas. But the real competitive advantage belongs to the leaders who treat it as an autonomous partner.

We sat down with Chad Palmer, Chief Growth Officer at United Franchise Group, to talk about how he’s navigating the AI gold rush. Chad shares exactly how his teams are moving beyond simple prompts to build actual agentic workflows that drive growth.

If you want to see how top leaders are leveraging AI-driven search to transform lead generation and outpace the competition, this episode is for you.

Watch or listen to the full conversation on your favorite platform:
Spotify: https://lnkd.in/gVFnB6RH
Apple Podcasts: https://lnkd.in/ghdfYhne
YouTube: https://lnkd.in/gRXaKVN4

The most popular thing at our booth isn't a giveaway. It's you. 🙌Stop by the Birdeye booth at Apartmentalize on June 18 ...
06/03/2026

The most popular thing at our booth isn't a giveaway. It's you. 🙌

Stop by the Birdeye booth at Apartmentalize on June 18 and meet our AI SketchBot. In seconds, you'll get a custom AI-generated portrait that's uniquely yours.

While you're there, see how Birdeye's AI agents are helping property management brands work smarter, respond faster, and drive better results.

Come for the sketch. Leave with a fresh perspective on AI.

06/03/2026

When legitimate customer feedback gets filtered by Google, the issue usually isn’t the text of the review—it’s the lack of user signals surrounding it.

Claudia Tomina, Founder of Reputation Arm, shares a simple fix many overlook: when a customer's review doesn't appear, ask them to interact with your Google Business Profile first. 🔍

Have them search your business, click directions, or call. Then, go back and edit the review slightly before reposting.

This interaction signals to Google's algorithm that the review is legitimate, and it almost always surfaces.

The takeaway? A small action can make genuine customer feedback visible again.

06/02/2026

Have you tuned in to our first two episodes of The Agentic CMO Podcast? 🎧

We’re officially live and breaking down how AI agents are rewriting the marketing playbook.

Whether you’re listening on the go or watching the video version, we want to hear from you.

Drop a comment with your favorite takeaway so far, or click below to start streaming on your favorite platform!

Spotify: https://lnkd.in/gVFnB6RH
Apple Podcasts: https://lnkd.in/ghdfYhne
YouTube: https://lnkd.in/gRXaKVN4

Episode 3 dropping this Thursday! ⏳

As marketers, we know that a drop in traditional search traffic doesn't automatically mean a drop in demand. Often, it j...
06/02/2026

As marketers, we know that a drop in traditional search traffic doesn't automatically mean a drop in demand. Often, it just means the path to discovery has compressed.

To accurately measure local visibility now, multi-location brands are moving toward a more holistic model. Instead of just tracking keyword ranks, marketing teams are evaluating:

🔹Discovery Footprint: Are your locations appearing in conversational search answers?
🔹Data Authority: Does your owned content serve as the primary source for those answers, ensuring accurate brand representation?
🔹Conversion Efficiency: The ratio of high-intent actions to overall profile visibility.
🔹Sentiment Depth: The quality and recency of location-specific user feedback.

Adapting your KPIs to these signals ensures your data remains actionable and accurately reflects how consumers make decisions in the current landscape.

06/01/2026

Quality > Quantity.

A high volume of empty 5-star reviews does less for your local SEO and trust signals than a handful of detailed, context-rich testimonials.

If you want your brand to stand out in a crowded market, change how you ask for feedback. Stop asking for a rating—start asking for their specific story.

📽️: The Review Reckoning: Why Google is Deleting Your Reviews and What to Do Before You Lose More Ft. Claudia Tomina

Watch the full webinar on-demand: https://birdeye.cx/t0s508 ⬅️

Wishing everyone a meaningful Pride Month. 🌈To the LGBTQIA+ community and allies, your voices and experiences shape our ...
06/01/2026

Wishing everyone a meaningful Pride Month. 🌈

To the LGBTQIA+ community and allies, your voices and experiences shape our world. Pride looks different for everyone. Whether you are celebrating loudly or quietly embracing your journey, you are seen and supported.

Let's honor and celebrate identity today, this month, and always.

Your search impressions dropped 54%. But your customers still found you. 🔍That’s the shift happening in local search rig...
05/29/2026

Your search impressions dropped 54%. But your customers still found you. 🔍

That’s the shift happening in local search right now. AI-powered search experiences are changing how visibility works, and traditional metrics like clicks and impressions no longer tell the full story.

Here’s what the data shows:
• Search impressions per location fell 53.8% between 2023 and 2025
• Qualified customer actions declined only 5%

People are still calling, requesting directions, and taking action. Brands just need a better way to measure what matters now.

The brands winning in AI search aren’t focused on vanity metrics. They’re focused on being visible in decision-making moments.

Dive into Part 1 of our 3-part AI Visibility series: https://birdeye.cx/yqn5g7 ⬅️

New Orleans, are you ready?✨ Birdeye is landing in the Big Easy for Apartmentalize on June 17 through 19.As property man...
05/29/2026

New Orleans, are you ready?✨ Birdeye is landing in the Big Easy for Apartmentalize on June 17 through 19.

As property management leaders gather to find smarter ways to boost operations, elevate the resident experience, and master reputation management, we will be on the ground to show you how AI-driven tools can do the heavy lifting for your properties.

Whether you want to drive more leases or turn happy residents into your best marketers, let’s connect in NOLA.

Drop a comment if you are attending, or DM us to lock in a time to meet up! ⚜️

Address

2479 E Bayshore Road Suite #188
Palo Alto, CA
94303

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Website

Alerts

Be the first to know and let us send you an email when Birdeye posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category