Birdeye

Birdeye Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands.

Birdeye is the #1 marketing platform for multi-location brands. 200,000+ businesses use AI agents to boost reputation, engage customers, gain insights, and drive leads, foot traffic, and revenue. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

06/18/2026

The people, the ideas, the energy. 🔥

06/18/2026

No fluff, just brand transformation. Hear why Atrium Management Company | Professional Property Management is letting our Social Al do the heavy lifting. 💪🏼

Day 2 of Apartmentalize has been amazing, let’s do it again tomorrow!!

📍Booth 348 |

06/18/2026

🗣️ Out now: Episode 5 of The Agentic CMO Podcast featuring Michael DeHaven and Sanjay Kini.

In today's brand new episode, we sit down with Michael DeHaven, Chief Systems & Digital Officer at Removery to map out what it actually takes for an organization to survive the AI operational shift.

Michael operates right at the chaotic intersection of technology, digital experience, and marketing. He isn't talking about surface level AI tools. He’s talking about a complete operational overhaul.

We’re breaking down:
🪓 The Death of Traditional Workflows: Why legacy processes are bottlenecking today's growth.

👥 Rethinking Team Structure: How to build a lean, tech fluid org chart that scales.

🔄 The Customer Experience Shift: Flipping the script on how brands interact with a hyper local audience.

Stream the full audio or catch the video breakdown right now: https://birdeye.com/the-agentic-cmo/

06/18/2026

Don’t take our word for it, take theirs! 🐦
We love catching up with our customers at events.

📍Booth #348 |

06/18/2026

We’re settling some property management debates at 🔥

Come see us at booth #348 to get your AI sketch and fluffy swag. 🐦

🔴 We'll be live with Greg Sterling and Justin Meredith in just a few hours! It's not too late to register: https://birde...
06/18/2026

🔴 We'll be live with Greg Sterling and Justin Meredith in just a few hours!

It's not too late to register: https://birdeye.cx/kbn6sk ⬅️

Can't make it to the session? We got you covered! Get access to the on-demand version when you register.

Apartmentalize is officially underway in New Orleans! ⚜️The next few days are going to be packed with incredible session...
06/17/2026

Apartmentalize is officially underway in New Orleans! ⚜️

The next few days are going to be packed with incredible sessions, industry networking, and forward-thinking conversations about the future of multifamily.

If you are walking the expo floor today, we’d love to connect in person.

👉 Stop by Booth #348 to meet the team and talk agentic AI outcomes!

Let us know if you're here in the comments—we'd love to stop by your booth, too!

AI visibility doesn't die in a dramatic crash, it dies by a thousand cuts. For multi-location brands, this is a silent e...
06/16/2026

AI visibility doesn't die in a dramatic crash, it dies by a thousand cuts. For multi-location brands, this is a silent erosion called data drift.📊

AI engines run live checks on every local query. They are looking for confidence. When a location has stale pages, slowing reviews, or conflicting holiday hours, AI doesn’t penalize you.

It simply bypasses you for a competitor with fresher signals.

Why it hides in your reports:
💬 The Micro-Gaps: A franchisee tweaks a category or a manager forgets to reset holiday hours. It looks harmless on a weekly spreadsheet, but it destroys local AI trust.

💬 The National Illusion: Your macro visibility score looks healthy, while critical metro markets are completely invisible to local AI recommendations.

💬The Review Cliff: A local process breaks and review velocity dips. AI drops your ranking weeks before the loss ever hits a revenue report.

AI visibility is not a one-time project. It is a continuous ex*****on problem. Too much local freedom creates chaos; too much central control creates unauthorized workarounds.

Discover the framework for scaling your local data governance in Part 3 of Birdeye’s AI Visibility series: https://birdeye.cx/961xcj ⬅️

06/15/2026

Think leaving your Google Business Profile alone is the safest move? Think again.

According to Claudia Tomina, Founder of Reputation Arm, one of the biggest misconceptions among business owners is that they should avoid making changes after a suspension.

The reality is the opposite.

Google looks for signals that a business is active and legitimate. Updating your profile, uploading photos, and responding to reviews all help reinforce trust. A profile that sits untouched can appear less credible over time.

The lesson for marketers and business owners: trust is built through activity. 💬
Consistent engagement doesn't just help customers. It helps Google understand that your business is real, relevant, and actively managed.

If you want stronger visibility, don't disappear. Stay active.

📽️: The Review Reckoning: Why Google is Deleting Your Reviews and What to Do Before You Lose More

Most multi-location brands ask: “Do we show up in AI search?” ❌Wrong question. The real question is: Is every single loc...
06/12/2026

Most multi-location brands ask: “Do we show up in AI search?” ❌
Wrong question. The real question is: Is every single location accurately recommended when a local buyer is ready to act? 📍

A green national score often hides local "Data Drift"—and serious revenue risk. Here is how AI engines actually rank your locations:

LLMs crave sentiment: ChatGPT and Gemini scan actual review text for specific answers. Sparse or generic reviews = invisible.

Google live-checks data: Stale holiday hours on Maps or AI Overviews will instantly drop a location from "open now" queries.

Vanity metrics won't save you: Flooding low-impact directories doesn't work. AI heavily prioritizes rich, local website pages and fresh review velocity.

Stop optimizing for a single corporate screenshot. Start building local consistency at the decision surface.

🔗 Read the full breakdown to fix your AI visibility gaps: https://birdeye.cx/u9ylax

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Palo Alto, CA
94303

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Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
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