Human Resource Consulting Associates

Human Resource Consulting Associates Dr. Norma Brecker and the HRCA team of business consultants help organizations and individuals achieve their professional and personal career goals.

Norma Brecker, Ph.D. and the HRCA team of business consultants help organizations and individuals achieve their professional and personal career goals by offering customized training and individual coaching programs to clients. Norma Brecker has over 20 years of consulting and facilitation experience in a wide variety of industries and organizational sectors.

đŸ€“  đŸ‘”đŸ‘đŸ’Œ  🎉Finding a New Career Path đŸ€“  đŸ‘”đŸ‘đŸ’Œ  🎉Two of my clients found new career paths this week – let me share the story ...
07/21/2017

đŸ€“ đŸ‘”đŸ‘đŸ’Œ 🎉Finding a New Career Path đŸ€“ đŸ‘”đŸ‘đŸ’Œ 🎉

Two of my clients found new career paths this week – let me share the story of Betty and her career readjustment.

Betty was in nursing school. She loved science and people and thought that nursing would be a good merging of these interests. But, after two semesters, Betty found she strongly disliked the field of nursing. Betty was very sensitive to the feelings of others and nursing left her emotionally exhausted.

Betty came to me for help – she wanted to know what options she could explore in the health sciences.

Working together


Betty completed two career assessments which helped her better understand herself and her career interests. The assessments identified career interests that could be utilized vocationally.

Betty has now switched her career direction - her new career path is radiological technology.

How did career counseling help Betty?

That Betty initially chooses the wrong career path was evident after analyzing her two career assessments and talking with her. Because of her high level of sensitivity, nursing was a bad career choice for her in spite her love of science

Together we searched for colleges and programs that would enable Betty to enter the field of radiologic technology and become an ultrasound technician. This new career path will utilize her science background and love of people, but will not emotionally deplete her. Additionally, this new career path is a growing field with many job opportunities. After she graduates in 20 months, Betty will be well paid and have many employment opportunities. Congratulations Betty -I know that you will have great success in your new career path.

Are you unsure of what to do? Are you doing something that doesn’t feel “right” to you? Let me help you to identify alternative paths in your career so that you can find a career that fits your personality, your needs, and your life style. Contact Norma at mycareeredoc.com so that I can help you achieve your career goals.

01/20/2017

Social Media and You

We all love social media. But job seekers beware! What happens in Vegas may stay in Vegas but what happens on social media becomes public knowledge for job recruiters and employers.

In the past year, more than 1/3 of companies have disqualified job candidates due to concerns over information uncovered on social sites or via an online search, as per the Society of Human Resource Management. And even though many companies do not publicly reveal that they are searching social media sites and conducting online searches, they do utilize these avenues to help them choose the most professional and qualified candidates.

Additionally, employers say that they eliminate potential job candidates due to online evidence of illegal activities and also due to discrepancies with job applications and resumes. Even though many of these companies give job seekers a chance to explain any troubling information – why start behind before you are “out of the gate”?

Social media is now used as another way to verify an applicant’s employment history and help companies ensure that they are hiring strong, honest candidates. Presently, 84% of organizations are using social media to recruit and an additional 9% plan to do so in the future.

Job-seekers be warned and be aware. Review your social media accounts and even look at sites where pictures and information of you may be posted. Look at all the information posted through the eyes of a potential employer. When reviewing your social media posts, ask yourself:
1. Do I come across professionally?
2. Is the information posted accurate and flattering to my image and my career?
3. Do the pictures and the information pass the “it’s ok for grandma to see” test?
4. What other information should I post that would impress an organization?

If you to make sure you are maximizing your presence in the social media space, contact [email protected]. Remember, you only have one chance to make a first impression!

01/17/2017

Your Elevator Pitch

You’ve heard the term – elevator speech or elevator pitch – but what exactly does this mean and what information should it contain?

May job seekers think that an elevator speech should contain the highlights of their academic and job accomplishments. Although this information is crucial in the interview, that’s NOT the purpose of an elevator pitch. An elevator pitch is used to get the positive attention of the interviewer.

In your elevator pitch, you want to provide the interviewer with information that HELPS them see you in a good light. The information you’re providing them with them should motivate them to want to find out more about you.

Specifically, your elevator pitch should address the needs of the client. Do your research and think about what keeps your prospective employer (the company, the department) up at night. What frustrates them, what scares them and what motivates them to do the work they do? Then, you specifically address what you will do to help them address their key issue(s).

For example, assume the interview is for a marketing manager position and the client is trying to break into a new market. Your job is to use your elevator pitch to address this client’s challenge by telling them what YOU CAN DO to help them, such as making sure they have identified the key unmet needs, key opinion leaders and influencers and researched social media to uncover competitive weaknesses. In your speech, incorporate your unique talents and weave a short story that focuses on your core personality traits.

Here are some guidelines for developing your killer elevator speech!

1. Keep it brief – 20-30 seconds.

2. Practice, practice and practice. Your speech should become fluid and natural.

3. Test your speech on your family, friends and colleagues and see how they react to your speech. You want them to say “how do you do that” or “tell me more”.

4. Ask your test audience for feedback on your speech and check to see if they understood:
a. What is unique about you
b. What you can offer the client

5. Tailor your speech to meet the audience you are interviewing with.

Do you need help creating a powerful elevator pitch? If so, email me at [email protected] and let me help you craft a speech that is elevating to you and to your career!

06/09/2016

Technology | Tue Jun 7, 2016 9:47am EDT
Wall Street hopes artificial intelligence software helps it hire loyal bankers
By Olivia Oran

Clinching a job on Wall Street soon may have as much to do with beating an algorithm as nailing the interview.

Goldman Sachs Group Inc, Morgan Stanley, Citigroup Inc and UBS Group AG are exploring the use of artificial intelligence software to judge applicants on traits - such as teamwork, curiosity and grit - that help in the workplace but don't always show up on a resume or come through in an interview.

Banks are turning to the hiring software at a time when they are under pressure to cut costs and finding it difficult to lure and retain top talent. Bank executives hope that artificial intelligence will help them avoid the expense of problem hires and turnover, industry sources said.

"Up until this point, technology has only allowed you to find the best resume, but now it's a way of truly understanding the people that are applying," said Mark Newman, chief executive of Salt Lake City, Utah-based HireVue, a video-interviewing platform that uses artificial intelligence to screen applicants.

Several banks are in the early stages of adding artificial intelligence software to complement in-person interviews and other traditional hiring processes. The banks hope that the technology can help predict which employees will succeed at a given job by creating patterns around large amounts of data that the tests produce.

Seattle-based Koru Careers Inc makes one version of the technology, which Citi and other banks are using in pilot programs to sort out applicants. Other banks are experimenting with software created internally.

Koru begins by testing a client's employees to identify traits that mark high performance, known as a corporate "fingerprint." Then applicants take the same assessment, and the software identifies which candidates are best suited to that company. The tests can be taken online, at work or via mobile.

"It may be that what it takes to succeed at Morgan Stanley is different than what it takes to succeed at Goldman Sachs," said Koru Chief Executive Kristen Hamilton.

Koru charges its employer clients an undisclosed flat fee for the fingerprint and a license fee for the testing that rises with the number of applicants who take it.

Applicants also can record a short video in which they talk about their defining qualities and career aspirations. Koru screens the videos for clients, looking not only at what applicants say, but also their delivery style, including body language and pace of speaking.

BAD HIRES RAISE COSTS
While Wall Street is not the first place the technology has been tried, it is not yet widespread.

The banks hope it will help them compete for recent college graduates who are attracted to Silicon Valley firms and hedge funds.

They also hope it will help them avoid hiring the wrong person, which can be expensive and can lead to costly mistakes and lost business opportunities, said bank executives and staffing consultants. Capital One Financial Corp estimates the cost of a bad hire can be as much as three times that employee's salary.

The goal of hiring software is to avoid human pitfalls, such as overlooking potentially strong candidates who may not seem desirable at first glance, said Matt Doucette, director of global talent acquisition at Monster Worldwide Inc.

"The best salesperson usually isn't the one peacocking, it's the mousy person in the corner who is sharp and asks the right questions," Doucette said. "But if that person interviewed at face value, they never would have been hired."

Koru says its software decreases the number of bad hires by as much as 60 percent.

THE HUMAN ELEMENT
Some human resources experts say artificial intelligence tools and algorithms don't always capture the best people for a given job and could actually perpetuate existing biases.

For example, if a company hired mostly white men who were the eldest children and left handed, an algorithm likely would predict such employees were the most successful, said Brian Sommer, a human resources industry analyst.

"There may potentially be huge pockets of people who could be even better individuals for a position that end up being excluded because they aren't part of a bigger data set," he said.

Citigroup is testing Koru's software on small batches of employees in its corporate and investment bank, a spokesman said.

UBS is running an algorithm on digital resumes to identify candidates with preferred traits and is giving those applications priority for interviews, said a person familiar with the bank's hiring process who was not authorized to speak publicly. It also is using the technology to ensure human reviewers don't overlook strong applicants.

Goldman is using software developed internally to mine resumes for attributes that reflect desired qualities, such as teamwork, integrity and judgment, according to people familiar with the matter.

It also is exploring personality tests to better understand what traits make the most successful bankers and traders. Applicants take a 20-minute test to measure their thinking style, personal associations and emotional intelligence. Their answers are measured against the broader Goldman employee base.

Goldman still is considering whether it will use the data as part of its broader hiring process, the sources said.

Anthony Onesto - vice president of human resources at Razorfish who is building a robot to help answer HR-related questions within companies - said it was still early days for hiring software.

"We're still early, and ultimately it's computers, technology and humans working together," he said.

(Reporting by Olivia Oran in New York; Editing by Lauren Tara LaCapra and Lisa Girion)

06/07/2016

NYT Job Market
Graduating and Looking for Your Passion? Just Be Patient

Preoccupations
By ANGELA DUCKWORTH JUNE 4, 2016

For all their grandeur and euphoria, graduation ceremonies can be harrowing. Until that momentous day, you’re a student whose job is to do what your teacher asks. Now you have to ask things of yourself — but what?

If you’re relying on a commencement speaker to set your compass, you may still be confused at day’s end. In my experience, it’s common to hear “Follow your passion” from the podium. This is great counsel if, in fact, you know what that passion is. But what if you don’t?

Young graduates might imagine that discovering your passion happens the way it does in a movie: with a flash of insight and a trumpet blast. Before that flash, you were struggling to find yourself, and in the next moment, you know exactly who you were meant to be.

As a psychologist who studies world-class achievers, I can say the reality of following your passion is not very romantic. It takes time to develop a direction that feels so in-the-bones right that you never want to veer from it.

Thus, my advice to young graduates is not to “follow your passion” but rather, to “foster your passion.” Here are three suggestions for doing so.

Move toward what interests you.

Don’t panic if you can’t think of a career path that’s a perfect fit. In large part, this is because interests are not just discovered, they’re developed. Scientists have learned that the sort of enduring fascination that commencement speakers like to praise usually takes time and experience to bloom fully.

For instance, when she graduated from Smith College, Julia Child had no idea that she would fall in love with French cuisine in her late 30s. She had no inkling that writing cookbooks and teaching on television would one day become her calling.

A good-enough fit is a more reasonable aim than a perfect one. Consider your first job as an opportunity to begin an unpredictable, inefficient trial-and-error process. The violist Roberto Díaz told me he didn’t know he’d love the viola before he tried it, and his tepid reaction to the violin could not have foretold the lifelong love affair he has had with the ever-so-slightly-larger viola.

As I said to one young man who, on the cusp of his first real job, was paralyzed by indecision: “Don’t overthink it. Move in the direction of something that feels better than worse.”

Seek purpose.

People are hard-wired not only to gratify their personal desires but also to care for others. So rather than ask, “What do I want to be when I grow up?” ask, “In what way do I wish the world were different? What problem can I help solve?” This puts the focus where it should be — on how you can serve other people.

Analyzing data I’ve collected on thousands of American adults, I’ve found that those who have an enduring passion answer affirmatively to statements like, “In choosing what to do, I always take into account whether it will benefit other people” and “I have a responsibility to make the world a better place.”

Once you’ve thought of what or whom you care about most, write it down. Psychologists have found that asking people to reflect in writing on their core values has miraculous effects on motivation. Because these are often the values you will be remembered for — what David Brooks calls “eulogy virtues” — you might consider writing a paragraph about what you would like people to say about you after you’ve drawn your last breath. It sounds grim, but perhaps the perspective will help you figure out what to do while you have the time to do it.

Self-oriented motives like interest and other-oriented motives like altruism are not mutually exclusive. In fact, personal interest and self-transcendent purpose are the dual engines of intrinsic motivation. In combination, they’re more powerful than alone. In one study, municipal firefighters who expressed interest in their work and concern for the welfare of the public averaged more than 50 percent more overtime hours than others.

Speaking for myself, psychology attracts my attention more than any other topic, but what gets me out of bed in the morning isn’t just curiosity. I enjoy my work, and at the same time I believe that doing it well can contribute to the well-being of other people.

Finish strong.

Your first job is unlikely to be your last. Once you figure out your next step, what should you do?

I confess it took a fair bit of job swapping before I knew that psychological research would become my long-term career. But in each of those jobs, I picked up knowledge and skills that I was able to weave into my current work.

Also consider the commitment you made when you accepted a job. Did you pledge to stay for a year? Did you promise two weeks’ notice before leaving? Try to keep your word. While personal growth is important, it is imperative to act like the professional adult you are.

Work as hard on your last day as on your first. No matter where you go next, you have an opportunity to make the most of where you are now.

Angela Duckworth is the founder and scientific director of Character Lab and the author of “Grit: The Power of Passion and Perseverance” (Scribner).

06/07/2016

NYT Sunday Review

Unless You’re Oprah, ‘Be Yourself’ Is Terrible Advice

Adam Grant JUNE 4, 2016

IT was going to be the biggest presentation of my life — my first appearance on the TED Conference main stage — and I had already thrown out seven drafts. Searching for a new direction, I asked colleagues and friends for suggestions. “The most important thing,” the first one said, “is to be yourself.” The next six people I asked gave me the same tip.

We are in the Age of Authenticity, where “be yourself” is the defining advice in life, love and career. Authenticity means erasing the gap between what you firmly believe inside and what you reveal to the outside world. As BrenĂ© Brown, a research professor at the University of Houston, defines it, authenticity is “the choice to let our true selves be seen.”

We want to live authentic lives, marry authentic partners, work for an authentic boss, vote for an authentic president. In university commencement speeches, “Be true to yourself” is one of the most common themes (behind “Expand your horizons,” and just ahead of “Never give up”).

“I certainly had no idea that being your authentic self could get you as rich as I have become,” Oprah Winfrey said jokingly a few years ago. ”If I’d known that, I’d have tried it a lot earlier.”

But for most people, “be yourself” is actually terrible advice.

If I can be authentic for a moment: Nobody wants to see your true self. We all have thoughts and feelings that we believe are fundamental to our lives, but that are better left unspoken.

A decade ago, the author A. J. Jacobs spent a few weeks trying to be totally authentic. He announced to an editor that he would try to sleep with her if he were single and informed his nanny that he would like to go on a date with her if his wife left him. He informed a friend’s 5-year-old daughter that the beetle in her hands was not napping but dead. He told his in-laws that their conversation was boring. You can imagine how his experiment worked out.

“Deceit makes our world go round,” he concluded. “Without lies, marriages would crumble, workers would be fired, egos would be shattered, governments would collapse.”
How much you aim for authenticity depends on a personality trait called self-monitoring. If you’re a high self-monitor, you’re constantly scanning your environment for social cues and adjusting accordingly. You hate social awkwardness and desperately want to avoid offending anyone.

But if you’re a low self-monitor, you’re guided more by your inner states, regardless of your circumstances. In one fascinating study, when a steak landed on their plates, high self-monitors tasted it before pouring salt, whereas low self-monitors salted it first. As the psychologist Brian Little explains, “It is as though low self-monitors know their salt personalities very well.”

Low self-monitors criticize high self-monitors as chameleons and phonies. They’re right that there’s a time and place for authenticity. Some preliminary research suggests that low self-monitors tend to have happier marriages and lower odds of divorce. With your romantic partner, being authentic might lead to a more genuine connection (unless your name is A. J. Jacobs).

But in the rest of our lives, we pay a price for being too authentic. High self-monitors advance faster and earn higher status, in part because they’re more concerned about their reputations. And while that would seem to reward self-promoting frauds, these high self-monitors spend more time finding out what others need and helping them. In a comprehensive analysis of 136 studies of more than 23,000 employees, high self-monitors received significantly higher evaluations and were more likely to be promoted into leadership positions.

Interestingly, women are more likely to be low self-monitors than men, perhaps because women face stronger cultural pressures to express their feelings. Sadly, that puts them at risk for being judged weak or unprofessional. When Cynthia Danaher was promoted to general manager of a group at Hewlett-Packard, she announced to her 5,300 employees that the job was “scary” and that “I need your help.” She was authentic, and her team lost confidence in her initially. Some researchers even suggest that low self-monitoring may have harmful effects on women’s progress.

But even high self-monitors can suffer from the belief in authenticity because it presupposes that there is a true self, a bedrock to our personalities that’s a combination of our convictions and abilities. As the psychologist Carol Dweck has long shown, merely believing that there’s a fixed self can interfere with growth.

Children who see abilities as fixed give up after failure; managers who believe talent is fixed fail to coach their employees. “As we strive to improve our game, a clear and firm sense of self is a compass that helps us navigate choices and progress toward our goals,” Herminia Ibarra, a professor of organizational behavior at the business school Insead, notes. “When we’re looking to change our game, a too rigid self-concept becomes an anchor that keeps us from sailing forth.”

If not our authentic selves, what should we be striving to reach? Decades ago, the literary critic Lionel Trilling gave us an answer that sounds very old-fashioned to our authentic ears: sincerity. Instead of searching for our inner selves and then making a concerted effort to express them, Trilling urged us to start with our outer selves. Pay attention to how we present ourselves to others, and then strive to be the people we claim to be.

Rather than changing from the inside out, you bring the outside in.

When Dr. Ibarra studied consultants and investment bankers, she found that high self-monitors were more likely than their authentic peers to experiment with different leadership styles. They watched senior leaders in the organization, borrowed their language and action, and practiced them until these became second nature. They were not authentic, but they were sincere. It made them more effective.

The shift from authenticity to sincerity might be especially important for millennials. Most generational differences are vastly exaggerated — they’re driven primarily by age and maturity, not birth cohort. But one robust finding is that younger generations tend to be less concerned about social approval. Authentic self-expression works beautifully, until employers start to look at social media profiles.

As an introvert, I started my career terrified of public speaking so my authentic self wouldn’t have been giving a TED talk in the first place. But being passionate about sharing knowledge, I spent the next decade learning to do what Dr. Little, the psychologist, calls acting out of character. I decided to be the person I claimed to be, one who is comfortable in the spotlight.

It worked. Next time people say, “just be yourself,” stop them in their tracks. No one wants to hear everything that’s in your head. They just want you to live up to what comes out of your mouth.

From IFL Science:The BrainTwenty Cognitive Biases That Could Be Helping You Make Bad DecisionsOctober 8, 2015 | by Tom H...
04/08/2016

From IFL Science:

The Brain
Twenty Cognitive Biases That Could Be Helping You Make Bad Decisions
October 8, 2015 | by Tom Hale

The human mind is a beautiful thing. Our ability to perceive, manage and express our individual experiences has been a huge reason for our success as a species. However, let’s not get too narcissistic. As rational as we like to think we are, our brain is riddled with ingrained patterns of thought which can lead us to be very irrational.

Cognitive scientists and psychologists call these blips "cognitive biases." Simply put, cognitive biases are mistakes made by the brain when reasoning, evaluating or other cognitive processes. They are usually caused by an association with previous emotional memories. We experience and perform these deviations on a daily basis, even if we are utterly unaware of it. In fact, in the business, political and marketing worlds, these little shortcomings of the brain are regularly used and abused against you.
This neat infographic from Business Insider,(see below) created by graphic designer Samantha Lee and reporter Shana Lebowitz, shows 20 of these cognitive biases that make us realize how irrational and malleable our little meat-bag brains can be.


Image credit: Samantha Lee and Shana Lebowitz/Business Insider
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04/08/2016

Prepare for Tough Business Situations as You’d Practice a Sport

Dana Rousmaniere

April 08, 2016

One key tenet of coaching professional sports is preparing people in the most realistic contexts possible. For example, a coach might pour water on practice balls to prepare a team for wet gameday weather. You can apply similar thinking to business situations. For example, you might work on rehearsing your pitch to potential VCs in front of colleagues you’ve asked to pepper you with difficult questions. You might create situations where a VC is late to the meeting — or is rushing you to finish your pitch. You might do the session in a setting that mimics what you’ll likely encounter in the real world, whether that’s a noisy coffee shop or an overheated conference room. By sensitizing yourself to the actual challenges you’ll face, you’ll become more adaptable and have a far greater chance of success.

Source: Adapted from “Practice for Tough Situations as You’d Practice a Sport,” by Andy Molinsky

10/02/2015

Are Your Managers Prepared to Manage CHANGE?

Change. This 6-letter word creates panic in some, joy in a few and anxiety for others. It has often been said that the only people that like change are babies with wet diapers! Yet we know that we are living in times of tumultuous change; and these changes can have a powerful impact on us both personally and organizationally.

The impact of change is even more profound today because of the greater momentum, volume and complexity of change. Today’s managers and leaders often feel overwhelmed and stressed because of the impact of change both personally and organizationally. Recent reports by McKinsey and Company, IBM, Forbes/Towers Watson report that change management initiatives are only 25-30% successful over the long term. We know that the most strategic of planning cannot succeed without employee commitment and cooperation – ultimately, organizations cannot change unless individual employees change their behavior.[1] HRCA offers two different change management programs which are designed to help organizations and agencies successfully implement the many changes that they face.

Employees are overwhelmed and often resistant to change. HRCA offers a half-day or 1-day seminars to help staff/employees overcome existing mindsets and personal barriers to change.

HRCA also offers 1 or 2-day change management programs for front-line managers and leaders. As a supervisor/manager/leader implementing changes, you must manage your reaction to change professionally, implement the change (i.e. a new process, product or service) and concurrently managing resistance and push back from employees. Change is an ongoing process that is difficult and complex. But managers who understand change management principles and frameworks will be able to successfully launch a change initiative that is productive and effective. These front-line leaders will be able to develop more clear strategies for helping staff to accept and implement organizational changes. Call HRCA to find out how we can help you manage change so that it doesn’t manage you!

References:
[1] Harvard Business Review. Managing Change, One Day at as Time. Keith Ferrazzi. www.hbr.org/2014/07/managing-change-one-day-at-a-time. August 2014.

09/21/2015
09/08/2015

I strongly recommend you click on the link below (New York
Times, 9/6/2015) and read this article on bonding in the
workplace. I've observed this many times in my consulting
practice. People are hungry for relationships and friendships at
work but the reality of the workplace today does not support
this type of interaction. Let me know your thoughts on the subject.

http://www.nytimes.com/2015/09/06/opinion/sunday/adam-grant-friends-at-work-not-so-much.html?smid=nytcore-ipad-share&smprod=nytcore-ipad



.from the Interpersonal Management course at WaWa
08/14/2015



.from the Interpersonal Management course at WaWa

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