Communication Solutions for Veterinarians Inc.

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Communication Solutions for Veterinarians Inc. Online courses have step-by-step guides and scripts to transform teams into confident communicators.

Communication Solutions for Veterinarians helps practice teams improve compliance and client service through seminars, webinars, on-site consulting, and phone-skills training. Let us help you see more patients and improve practice health!

10/01/2026

☎️ Ditch the Vanilla Phone Greeting🍦

“Thank you for calling [Hospital Name]. This is [your name]. How may I help you?”

Yawn. 🥱

This is the vanilla ice cream of phone greetings. Safe? Sure. Memorable? Definitely not.

Your hospital and team aren't average. Why use the same greeting every caller hears everywhere else?

Learn how to really engage callers in 20 Perfect Phone Scripts at https://www.csvetscourses.com/courses/20-perfect-phone-scripts

What is one practice-management initiative that will have the biggest impact on your hospital in 2027? ✨ 🎯 Examples migh...
09/29/2026

What is one practice-management initiative that will have the biggest impact on your hospital in 2027? ✨ 🎯

Examples might include consolidating overlapping technology subscriptions, redesigning workflows, implementing AI tools, strengthening staff retention efforts, reactivating lapsed patients, developing future leaders, or implementing/improving forward booking.

I’m writing an article for the December issue of Veterinary Practice News and am seeking input by Saturday, October 3. I’d love to share a snapshot of your plans such as:

1. Your initiative
2. How will this improve your practice?
3. Projected outcome

Only 12% of wellness visits include diagnostics. When clients get pre-visit educational messages, 41% say yes to diagnos...
08/24/2026

Only 12% of wellness visits include diagnostics. When clients get pre-visit educational messages, 41% say yes to diagnostics—a HUGE jump in compliance. Learn how you can do it. Join me THIS THURSDAY, Aug 27 at 12 pm CT for a free CE webinar sponsored by Otto: Diagnostic Reminders That Drive Visits. Save your seat at https://csvets.info/4gsmNBV

08/12/2026

🚨 Is the “TICK HIGHWAY” in your city? 🙀

The Companion Animal Parasite Council warns that deer and small mammals are travelling along wooded river paths like a “TICK HIGHWAY.” Lyme disease is in the fast lane. 🏎️ Only 12% of clients accept diagnostics during wellness appointments—leaving pets at risk and veterinarians unable to help them. Join me Aug. 27 at 12 pm CT for a live CE webinar sponsored by Otto: Diagnostic Reminders That Drive Visits. Boost compliance for wellness diagnostics with purposeful reminders, pre-appointment education, and scripts for exam conversations. Save your seat at https://csvets.info/4gsmNBV

Looking forward to connecting in sunny California at AVMA! My session is packed with scripts on how to talk with clients...
07/10/2026

Looking forward to connecting in sunny California at AVMA! My session is packed with scripts on how to talk with clients about feline heartworm testing and parasite protection. See you there!

I’m presenting Purr-suasively Communicate About Feline Heartworm Disease at AVMA on July 12 @ 8:00 AM, Anaheim Conventio...
07/02/2026

I’m presenting Purr-suasively Communicate About Feline Heartworm Disease at AVMA on July 12 @ 8:00 AM, Anaheim Convention Center, Room 255ABC. I shared this tip from my upcoming session with 20K subscribers today. Get the next issue of Communicate Confidently newsletter in your inbox with tips every week at https://csvets.com/newsletter/.

I just sent my weekly Communicate Confidently newsletter on "When Callers Have Sick Pets" to 18K+ subscribers. Get next ...
06/10/2026

I just sent my weekly Communicate Confidently newsletter on "When Callers Have Sick Pets" to 18K+ subscribers. Get next Wednesday’s tip straight to your inbox at https://csvets.com/newsletter/. I love helping veterinary teams excel in clear, confident, and compassionate communication. It’s the moment you build trust, really connect with clients, and they say yes to the medical care their pets need.

🚨How to Improve Appointment Availability—FAST 🪄Wellness appointments often stretch 2-6 weeks out during summer. A simple...
06/04/2026

🚨How to Improve Appointment Availability—FAST 🪄

Wellness appointments often stretch 2-6 weeks out during summer. A simple fix: Send wellness reminders 60 days ahead. View our scheduling courses at https://www.csvetscourses.com/collections/scheduling.

Address

Parrish, FL
34219

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+17203442347

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