Communication Solutions for Veterinarians Inc.

Communication Solutions for Veterinarians Inc. Online courses have step-by-step guides and scripts to transform teams into confident communicators.

Communication Solutions for Veterinarians helps practice teams improve compliance and client service through seminars, webinars, on-site consulting, and phone-skills training. Let us help you see more patients and improve practice health!

Only 12% of wellness visits include diagnostics. When clients get pre-visit educational messages, 41% say yes to diagnos...
08/24/2026

Only 12% of wellness visits include diagnostics. When clients get pre-visit educational messages, 41% say yes to diagnostics—a HUGE jump in compliance. Learn how you can do it. Join me THIS THURSDAY, Aug 27 at 12 pm CT for a free CE webinar sponsored by Otto: Diagnostic Reminders That Drive Visits. Save your seat at https://csvets.info/4gsmNBV

08/12/2026

🚨 Is the “TICK HIGHWAY” in your city? 🙀

The Companion Animal Parasite Council warns that deer and small mammals are travelling along wooded river paths like a “TICK HIGHWAY.” Lyme disease is in the fast lane. 🏎️ Only 12% of clients accept diagnostics during wellness appointments—leaving pets at risk and veterinarians unable to help them. Join me Aug. 27 at 12 pm CT for a live CE webinar sponsored by Otto: Diagnostic Reminders That Drive Visits. Boost compliance for wellness diagnostics with purposeful reminders, pre-appointment education, and scripts for exam conversations. Save your seat at https://csvets.info/4gsmNBV

Looking forward to connecting in sunny California at AVMA! My session is packed with scripts on how to talk with clients...
07/10/2026

Looking forward to connecting in sunny California at AVMA! My session is packed with scripts on how to talk with clients about feline heartworm testing and parasite protection. See you there!

I’m presenting Purr-suasively Communicate About Feline Heartworm Disease at AVMA on July 12 @ 8:00 AM, Anaheim Conventio...
07/02/2026

I’m presenting Purr-suasively Communicate About Feline Heartworm Disease at AVMA on July 12 @ 8:00 AM, Anaheim Convention Center, Room 255ABC. I shared this tip from my upcoming session with 20K subscribers today. Get the next issue of Communicate Confidently newsletter in your inbox with tips every week at https://csvets.com/newsletter/.

I just sent my weekly Communicate Confidently newsletter on "When Callers Have Sick Pets" to 18K+ subscribers. Get next ...
06/10/2026

I just sent my weekly Communicate Confidently newsletter on "When Callers Have Sick Pets" to 18K+ subscribers. Get next Wednesday’s tip straight to your inbox at https://csvets.com/newsletter/. I love helping veterinary teams excel in clear, confident, and compassionate communication. It’s the moment you build trust, really connect with clients, and they say yes to the medical care their pets need.

🚨How to Improve Appointment Availability—FAST 🪄Wellness appointments often stretch 2-6 weeks out during summer. A simple...
06/04/2026

🚨How to Improve Appointment Availability—FAST 🪄

Wellness appointments often stretch 2-6 weeks out during summer. A simple fix: Send wellness reminders 60 days ahead. View our scheduling courses at https://www.csvetscourses.com/collections/scheduling.

05/27/2026

Client disappointment and long call times often start with: “Sorry, we don’t have any appointments for 2 weeks.” Veterinary visits surge up to 20% during summer. Share the script in this video with your client service team. Subscribe to Communicate Confidently newsletter with tips every week at https://csvets.com/newsletter/.

🩺 How to confidently share your wellness standards of care 👩‍⚕️Why this script works:• Replaces wiggle word of “recommen...
05/15/2026

🩺 How to confidently share your wellness standards of care 👩‍⚕️
Why this script works:
• Replaces wiggle word of “recommend” with action word of “needs”
• Confidently shares your wellness standards of care
• Rewards client behavior you want—competing health forms in advance
• Identifies health or behavior concerns upfront, preventing “Can you also check...?” that causes visits to run late

Subscribe to Communicate Confidently newsletter with tips every week at https://csvets.com/newsletter/.

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Parrish, FL
34219

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+17203442347

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