04/01/2026
We are currently working with law enforcement regarding a criminal ring of external and internal theft issues going on in all of our locations. If you have used a credit card at any of our locations please check bank records and take any appropriate action to safeguard your personal cards and bank info. We can provide case numbers if needed for the appropriate store so that you may share any information with investigators. What we know is that there were credit card skimmer type devices at some of our locations are used to relay info through Bluetooth and from tap to pay and NFT type payments. Others were done through phone devices to retrive card info and phones were utilized to put our registers into offline mode to perpetrate crimes. We terminated almost 100 percent of our employees because we have beyond reasonable cause to believe former managers, loss prevention managers, customers, external groups, and current employees involved in this. There was over 10 different scams being run by these groups. All other scams were losses to our company and don't look like they affected other customer info. We are devasted by these actions, and are working with square legal and different levels of law enforcement because most these crimes are serious felonies. We have provided information on all former employees, other stores that have purchased our stolen property, and a criminal ring of individuals that sell product on Amazon, Ebay, and marketplace locally. Arrests should start sometime next week and we will provide updates. We are devasted any customer information was compromised. Detailed information may be released after the investigators are finished.
At no point should employees be on there phones at the registers, smart devices were utilized to facilitate crimes.
It is against company policy for over two years to take pictures of product being checked out or customers so at no point should anyone take a picture of product. Devices were utilized to knock out wifi, disable register operations, and send bogus NFT type payments to our register which were automatically approved by employees, supervisors, and customers.
Any suspicious activity can be reported to [email protected] and you can leave contact info on there and you will be contacted.
Statement from Paul Barboza