PellaFiber

Directions Website

PellaFiber Pella Fiber is homegrown—locally owned and operated by the City of Pella—so we’re uniquely dedicated to the business

As we wrap up Customer Service week, we have 1 more employee to introduce. Say hello to Jenny Sarin! Jenny has lived in ...
10/09/2026

As we wrap up Customer Service week, we have 1 more employee to introduce. Say hello to Jenny Sarin!
Jenny has lived in Pella for over 32 years, she enjoys fishing, biking, watching movies and just hanging out with friends and family. She has worked at City Hall/ Pella Fiber for 1 1/2 years and is very happy to serve the community and keep Pella connected.
👋 Say hello in the comments!

It's Customer service week; and we are introducing the faces behind the scenes.Meet Amy Whitten, she and her husband Cha...
10/08/2026

It's Customer service week; and we are introducing the faces behind the scenes.
Meet Amy Whitten, she and her husband Chad have three children, one son-in-law, and two very energetic grandsons. Amy and Chad were both born and raised in Pella and have enjoyed raising their children here as well. She enjoys working for this great city and keeping everyone connected.
👋 Say hello in the comments!

10/07/2026

𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗽𝘂𝘁 𝘆𝗼𝘂𝗿 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘀𝗸𝗶𝗹𝗹𝘀 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘄𝗵𝗶𝗹𝗲 𝗵𝗲𝗹𝗽𝗶𝗻𝗴 𝗸𝗲𝗲𝗽 𝗣𝗲𝗹𝗹𝗮 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱?

PellaFiber is hiring a Field Technician to join our team!
This hands-on position is perfect for someone who enjoys technology, troubleshooting, working with their hands, and helping customers.

You’ll work directly in homes and businesses to:
🔹 Install fiber connections and equipment
🔹 Troubleshoot internet and phone service issues
🔹 Perform fiber splicing and testing
🔹 Help construct and maintain Pella's fiber-optic network

We’re looking for someone with strong communication, customer service, and problem-solving skills. A high school diploma or equivalent and valid driver’s license are required. Technical training or experience in telecommunications, low voltage, fiber optics, basic electricity, or a related field is preferred.

Ready to help keep Pella connected?
Apply by October 22nd at www.cityofpella.com/apply

In honor of Customer service week, we want to introduce the faces behind the scenes. Fiber may be the technology, but pe...
10/07/2026

In honor of Customer service week, we want to introduce the faces behind the scenes. Fiber may be the technology, but people provide the service. Meet Kelsey Brackett, one of the people working behind the scenes in customer service helping to keep Pella connected. Kelsey has lived in Monroe for 9 years with my husband Erik, they don't have any children but do have 1 corgi fur child named Awna. In her free time, she enjoys spending time with family & friends, fishing, hunting, and camping. She has been with City Hall/ Pella Fiber for just over 1 year and is glad to be serving the Pella community.
👋 Say hello in the comments!

It's Customer Service Week and we are SO THANKFUL for our rockstar CS team who serve and support our community on a dail...
10/06/2026

It's Customer Service Week and we are SO THANKFUL for our rockstar CS team who serve and support our community on a daily basis! 🎉⭐
Help us thank them in the comments for the awesome job that they do! 👏

Over the last few months we've shared technology tips, introduced members of our team, visited local businesses, answere...
09/30/2026

Over the last few months we've shared technology tips, introduced members of our team, visited local businesses, answered questions and celebrated the community we call home.
Now we want to hear from you.
What would you like to see more of from Pella Fiber?
1️⃣ Local community stories
2️⃣ Technology/Wi-Fi tips
3️⃣ Behind-the-scenes videos
4️⃣ Customer stories
5️⃣ Pella business spotlights
Leave us a comment —or tell us something completely different.
We're listening.

Fiber technology may power the network, but people make it work.Meet Brian Van Arendonk one of the local team members he...
09/28/2026

Fiber technology may power the network, but people make it work.
Meet Brian Van Arendonk one of the local team members helping keep Pella connected.
Brian really enjoys helping people, and he also loves technology, so being a Field Technician is a great fit for him. High speed internet has become a necessity for so many people, so it brings him great satisfaction knowing that he is a small part of making it possible for Pella’s residents to have it in their home. He and his wife have 3 kids, and he enjoys running, cooking, DIY projects, riding motorcycles, and walking our Beagle. He also enjoys watching high school/junior high athletic events, as well as the Cyclones, Cubs, and Bears.
👋 Say hello in the comments!

Pella Throwback!Recognize this place?Technology has changed tremendously over the years—and so has the way our community...
09/23/2026

Pella Throwback!
Recognize this place?
Technology has changed tremendously over the years—and so has the way our community stays connected.
Who remembers Pella looking like this?

You may see them around town, but do you know the people behind Pella Fiber?Today, meet Kurtis Earls, one of the people ...
09/21/2026

You may see them around town, but do you know the people behind Pella Fiber?
Today, meet Kurtis Earls, one of the people working to keep our community connected.
Kurtis started as an intern at Pella Fiber in September of 2021. Kurtis was officially hired as a Fiber Technician in April of 2022. Originally from Tulsa Oklahoma, Kurtis relocated to Pella after he completed just under 16 years of service in the United States Marine Corps where his primary MOS was as a Motor Transportation Operations Chief. Kurtis enjoys spending time with his family, playing games and enjoying the great outdoors. Kurtis has a daughter and a girlfriend who has 5 kids who he claims as his bonus kids along with 2 dogs. Give him a 👋 below!

09/18/2026

We can tell you about Pella Fiber, but we'd rather let our customers tell you themselves.
🎥 Some of our businesses wanted to share their Pella Fiber experiences.
Thank you everyone for trusting us to keep you connected.
Want to be a Pella Fiber customer? Visit pellafiber.com and sign up today!

Address

825 Broadway Street
Pella, IA
50219

Opening Hours

Monday 7:30am - 4:30pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:30pm
Friday 7:30am - 4:30pm

Website

Alerts

Be the first to know and let us send you an email when PellaFiber posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category