01/27/2022
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https://adaugeocareers-interpath.icims.com/jobs/4756/job
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Adaugeo Healthcare is seeking a skilled Patient Accounts Supervisor! In this role, the successful candidate will provide thorough and effective supervision of billing staff and ensure prompt and courteous service to clients and patients in the areas of billing, payment posting, and customer service, whether on the telephone or in person.
General Areas of Responsibility
- Supervision of billing staff.
- Maintain performance standards of supervised employees including performance evaluations, discipline, training and development.
- Ensure adequate staffing levels through timely and effective recruitment.
- Lead by example through an expertise in daily operations and billing software application.
- Ensure timely payment of claims from all payers through daily monitoring and prompt follow up.
- Delegation and monitoring of all billing responsibilities including timely claim payment, denial management and posting of patient and client payments.
- Oversight of A/R metrics such as days in A/R, denial rates, cash receipts and aging categories.
- Effective and timely staffing, training, and evaluating employees.
- Guides employee actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines.
- Maintenance of billing software files and configurations.
- Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
- Approve and monitor billing expenses.
- Accomplishes billing departmental objectives by measuring billing results against plans; evaluating and improving methods; making required changes.
Minimum Qualifications
Education: High School graduate or equivalent, and college education preferred.
Experience: Good computer and keyboard skills; accurate and detail oriented; problem solving; pro-active planning; metric development; good organizational skills and communication skills; The ability to work with other department managers and supervisors; experience with management of staff; Ability to manage work load and empower others.
EOE