Alpha Install is a national installation company specializing in communication & technology equipment deployments. Our core mission is to provide quality deployment services comprised of consistent quality installations, start-to-finish professionalism, focused knowledge and broad experience to create frequent customers out of every client. Headquartered in Pittsboro, North Carolina, we have clien
ts from California to Maine relying on the equipment we deploy. Alpha Install has a 16 bay, 16,000 square foot configuration center located near to Research Triangle Park in North Carolina. This site is selected to be centrally located from the largest portion of our customers and is within ideal transport distances from New England to Mid Atlantic, to South East, to South Central from Texas to Illinois. Alpha Install has performed tens of thousands of quality installations across the country, have provided services for many of the largest fleets in the country, and have installed many hundreds of unique devices into hundreds of vehicle makes and models. We are dedicated to the reseller community and do not sell services to end-users. For over 10 years, Alpha Install’s teams have installed a wide array of computing and communications equipment into diverse locations and equipment from helicopters to Hum-Vs, franchise stores to farms, police fleets, ambulances, fire-trucks, metro buses, digital signs, even complete mobile computing stations on farm tractors and tugboats. We have a solid track record of on-time project completion with consistent, quality results. Alpha Install makes your client’s installation project get done correctly, efficiently, ergonomically, and on-time. Our success is when your customer becomes your repeat customer. Our Methodology
Alpha Install applies a process-driven approach to installation services. Our extensive information gathering and focused project planning benefit our clients by enabling Alpha Install to provide accurate cost projections and achievable time schedule and ultimately reliable, consistent installation work. Our methodology can be summarized below:
• Pre-Quotation Fact-Finding Process
• Statement of Work Creation Process
• Dedicated Project Manager Assigned
• Pilot Process
• Definition of Change Order Process
• Creation of Installation Standards, Process Steps Checklist and Quality Assurance Checklist
• Scheduling Process
• Installation including Functionality Testing
• Supervisor Quality Control Verification
• Production Operability Sign-Off Process
• Post Installation Quality Satisfaction Survey
Our Installers
• Are trained to Alpha Install’s high standards with specialty certifications specific to installations
• Are equipped with computers for data acquisition purposes and for pinpoint routing to site locations
• Are process-driven and rewarded for success
• Work for Alpha and receive benefits and bonuses from Alpha
• Are security screened, pass stringent background checks, and are covered by confidentiality agreements
• Wear badges and wear appropriate safety gear such as safety goggles and ANSI rated safety footwear
• Identify the work that they perform and sign-off upon Quality Control completion
Our Training and Certifications
Alpha Install is committed to ongoing education and certifications for our installation teams. Following is a sampling of our equipment manufacturer installation certifications:
Vehicle Mount Manufacturers : Nationwide Certified Installation Partner
Gamber Johnson Mobile Computer Mounting Systems
Havis Inc. (merger between LEDCO-CHARGEGUARD® & Havis Shields)
Wireless Modem Manufacturers : ASP Certified Installation Specialties
Sierra Wireless Airlink
Digi International
Sixnet (Bluetree)
Utility Associates (OnComm Rocket)
Motorola VRM Radios
CradlePoint COR
Mobile Video Manufacturers: Certified Installations for Major Mobile Digital Video Systems
Panasonic Arbitrator : Master ISP (Installation Service Partner)
Arbitrator (1.x)
Arbitrator 360 (2.x)
WatchGuard Digital In Car Video
DV-1 Digital In-Car Video System, Operations and Troubleshooting
4RE HD Wireless In-Car Video System
IRSA In Car Video
L3 Mobile Digital Video System
MDT (Rugged Laptop) Manufacturers
Panasonic Toughbook
General Dynamics Itronix
Glacier Computer
Gamma Tech Computer
Getac
L3 Mobile Vision
Motorola
Fixed Video Manufacturers : ASP Certified Installation Specialties
Panasonic iPro
Axis
Our Clients
• Top-Tier National IT Resellers
• Regional Mobile Technology VARs
• OEM manufacturers of Technology, Communication, and Location Devices
• Never direct sales to end-users such as police, government, and energy utilities
End-User Clients
• Law Enforcement, Fire, Public Works, DOT, Airports, Rail.
• National IPA Contract
Additional Questions:
Types or models of chassis upfitted by your organization:
Alpha Install work in the vehicle cabins of most every configuration and vehicle layout. Body configurations include ambulances, fire trucks, police cruisers, mobile command centers, digger-derricks, trailers, buses, construction trucks, military vehicles, work trucks and so forth. Description of product or service offerings, specifically identifying the extent to which your company modifies vehicle. Alpha Install modifies the vehicles per the aftermarket manufacturer’s specifications. Services we offer involve the installation and testing of computer, communications, and electronic equipment. Examples of these are mobile data terminals, vehicle tracking systems, tire pressure warning systems, warning lights, emergency strobes, vehicle area network communications, vehicle diagnostic bus monitoring, RFID systems, temperature tracking monitors, and others. Identify the company as the installer and retailer of their products. These are companies we identify and who identify us as installers of their equipment:
Vehicle Mount Manufacturers : Nationwide Certified Installation Partner
Gamber Johnson Mobile Computer Mounting Systems
Havis Inc. (merger between LEDCO-CHARGEGUARD® & Havis Shields)
Wireless Modem Manufacturers : ASP Certified Installation Specialties
Sierra Wireless Airlink
Digi International
Sixnet (Bluetree)
Utility Associates (OnComm Rocket)
Motorola VRM Radios
CradlePoint COR
Mobile Video Manufacturers: Certified Installations for Major Mobile Digital Video Systems
Panasonic Arbitrator : Master ISP (Installation Service Partner)
WatchGuard Digital In Car Video
IRSA In Car Video
L3 Mobile Digital Video System
MDT (Rugged Laptop) Manufacturers
Panasonic Toughbook
General Dynamics Itronix
Glacier Computer
Gamma Tech Computer
Getac
L3 Mobile Vision
Motorola
Fixed Video Manufacturers : ASP Certified Installation Specialties
Panasonic iPro
Axis