09/29/2021
Our Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!
Our comprehensive benefits include:
• Medical and dental benefits
• Short- and long-term disability
• Life insurance
• Paid time off
• Flexible Spending Account (FSA)
Responsibilities
• Complete the intake process from initial referral contact to homecare admission
• Provide direct oversight of patient education and preparation for homecare, plan of care initiation, and coordination of care with multiple service providers, this includes coordinating and delivering clinical information to the patient's clinical team
• Utilize clinical knowledge to triage incoming referrals to determine the necessity of timeline initiation of care and needs
• Communicate directly with patients and families to ensure acceptance of services and coordinate the insurance verification and authorization processes
• Document pertinent information regarding the patient's demographics, medical condition, medications and treatments, and service being requested
• Communicate homecare criteria to referral sources and serve as a resource for homecare criteria and alternatives to internal and external customers
• Ensure face-to-face visit has been arranged if needed
• Establish and maintain positive working relationships with current and potential referral sources and clinical team
• Ensure compliance with all state and federal legal and regulatory requirements
• Additional responsibilities as assigned
Qualifications
• Registered Nurse
• 2 years healthcare experience, home care experience preferred
• Working knowledge of insurance reimbursement guidelines
• Commitment to clinical and documentation excellence