Havior

Name: Havior
Address: Pittsburgh, PA, US
Telephone: +14122697240

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Since 1993, Havior (formerly CLG, ALULA) has focused on behavior as business's greatest untapped performance driver.

We combine behavioral science with 30+ years of experience to identify critical behaviors that deliver exponential results. We find that most companies have a clear business strategy and have made significant investments in their processes. However, strategic plans, effective work processes and bright people alone are not enough to drive and sustain meaningful improvement in organizations. To bring strategy and processes together to produce sustainable results, behavior (what people say and do at work), must be positively managed throughout an organization. Using the principles of Applied Behavioral Science CLG helps organizations:

•Drive excellence in ex*****on
•Achieve strategic change
•Increase and sustain top-line growth
•Improve leadership development
•Realize culture change
•Improve productivity
..as well as addressing many of your other critical challenges. Whether your goal is managing and leading change, achieving business plan results, or improving leadership impact, CLG can provide a solution based on your specific requirements. When it's time to make things happen, look to CLG.

04/21/2026

𝗚𝗼-𝗹𝗶𝘃𝗲 𝗶𝘀 𝗮 𝗺𝗶𝗹𝗲𝘀𝘁𝗼𝗻𝗲. 𝗜𝘁’𝘀 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗳𝗶𝗻𝗶𝘀𝗵 𝗹𝗶𝗻𝗲.

When a major transition hits go-live, leaders often get a quick hit of relief: the plan shipped, the system is live, the launch checklist is closed.

Then reality shows up.

Because launching change isn’t the same as adopting change.
What derails adoption most often isn’t the “big initiative.” It’s the hundreds of behavior shifts hiding inside it—while the business is still expected to run at full speed.

Here are predictable adoption risks we see right after go-live:

• 𝗖𝗵𝗮𝗻𝗴𝗲 𝗼𝘃𝗲𝗿𝗹𝗼𝗮𝗱: too many moving parts at once → focus splinters and priorities blur.

• 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗺𝗶𝘀𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁: leaders communicate the change, but day-to-day decisions still reward the old way.

• 𝗕𝗮𝗰𝗸𝘀𝗹𝗶𝗱𝗶𝗻𝗴 𝗮𝘀 𝗽𝗿𝗼𝘁𝗲𝘀𝘁: pockets of the org revert to familiar habits, especially under pressure.

The fix isn’t more comms. 𝗜𝘁’𝘀 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿 𝗰𝗹𝗮𝗿𝗶𝘁𝘆 + 𝗿𝗲𝗶𝗻𝗳𝗼𝗿𝗰𝗲𝗺𝗲𝗻𝘁.

Three practical moves that help adoption stick:

1. 𝗡𝗮𝗿𝗿𝗼𝘄 𝘁𝗵𝗲 𝗳𝗼𝗰𝘂𝘀. Stop lower value work so your teams can execute the few behaviors that drive results.

2. 𝗙𝗹𝗮𝗴 𝗺𝗶𝘀𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁 𝗲𝗮𝗿𝗹𝘆. Name the “elephant” fast—surface friction, find the blind spots, and adjust.

3. 𝗥𝗲𝗶𝗻𝗳𝗼𝗿𝗰𝗲 𝘁𝗵𝗲 𝗻𝗲𝘄 𝗽𝗮𝘁𝗵 𝗼𝗳 𝗰𝗵𝗼𝗶𝗰𝗲. Coach leaders to spot old behaviors in real time and course-correct without drama.

𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻 𝗶𝘀 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹. 𝗔𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗶𝘀 𝗵𝘂𝗺𝗮𝗻. 𝗔𝗻𝗱 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿 𝗶𝘀 𝘁𝗵𝗲 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗹𝗲𝘃𝗲𝗿 𝘁𝗵𝗮𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝘀 𝘁𝗵𝗲 𝘁𝘄𝗼.

If you’re approaching go-live, ask one question now:
“𝗪𝗵𝗮𝘁 𝗱𝗼 𝗽𝗲𝗼𝗽𝗹𝗲 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗱𝗼 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗹𝘆 𝗼𝗻 𝗠𝗼𝗻𝗱𝗮𝘆 𝗳𝗼𝗿 𝘁𝗵𝗶𝘀 𝘁𝗼 𝘄𝗼𝗿𝗸?”

04/16/2026

Accountability gets a bad reputation. In most organizations, it's code for blame, punishment, or micromanagement, and that misunderstanding is costing teams more than they realize.

Our CEO Krystyna Riley joined Ayo Lawrence on Episode 66 of his podcast to reframe it: accountability isn't about catching people doing something wrong. It's clarity. Clear expectations, visible commitments, follow-through, and feedback that helps people succeed.

In Havior's own research, only 13% of organizations report strong, clear accountability across their operations — the lowest excellence score in our entire study. That gap directly impacts ex*****on, results, and opportunities at every level.

The biggest missed insight? Accountability isn't something you demand. 𝗜𝘁'𝘀 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝘆𝗼𝘂 𝗱𝗲𝘀𝗶𝗴𝗻 𝗳𝗼𝗿. 𝗪𝗵𝗲𝗻 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁 𝗶𝘀 𝗶𝗻 𝗽𝗹𝗮𝗰𝗲, 𝗳𝗼𝗹𝗹𝗼𝘄-𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗯𝗲𝗰𝗼𝗺𝗲𝘀 𝘁𝗵𝗲 𝗻𝗮𝘁𝘂𝗿𝗮𝗹 𝗼𝘂𝘁𝗰𝗼𝗺𝗲 — 𝗻𝗼𝘁 𝘁𝗵𝗲 𝗲𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻.

So here's something worth reflecting on: does your team know exactly what's expected of them, and do they hear about it before something goes wrong?

🎙️ Listen to Part 2 — link in the comments.

04/08/2026

𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗼𝗼𝗺 𝗱𝗼𝗲𝘀𝗻'𝘁 𝗲𝗾𝘂𝗮𝗹 𝗮𝗹𝗶𝗴𝗻𝗲𝗱 𝗮𝗰𝘁𝗶𝗼𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗳𝗶𝗲𝗹𝗱.

Kim Huggins sees this consistently in organizations: the strategy is clear at the top, but two levels down, supervisors are managing attendance — not behavior. The message didn't survive the middle.

That gap between what's decided and what's reinforced at the frontline is where most transformation value quietly disappears. It's not a communication failure. It's a behavioral systems failure.

The fix isn't a better message. It's a better diagnosis.

💡𝗧𝗵𝗶𝘀 𝘄𝗲𝗲𝗸, 𝘀𝗸𝗶𝗽 𝘁𝗵𝗲 𝘀𝘁𝗮𝘁𝘂𝘀 𝘂𝗽𝗱𝗮𝘁𝗲. Ask a frontline supervisor what they think the current priority actually is. The answer will tell you everything about where your message is — and isn't — landing.

04/07/2026

If you're attending the Generis American Biomanufacturing Summit next week, here's a session worth adding to your agenda. 📋

𝗕𝗲𝘆𝗼𝗻𝗱 𝗙𝗮𝘁𝗶𝗴𝘂𝗲: 𝗪𝗵𝘆 𝗠𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘁𝗮𝗹𝗹 𝗮𝗻𝗱 𝗛𝗼𝘄 𝗧𝗼𝗽 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗲𝗿𝘀 𝗕𝗿𝗲𝗮𝗸 𝗧𝗵𝗿𝗼𝘂𝗴𝗵

Join Krystyna Riley and Kim Huggins on Day 1, 𝗔𝗽𝗿𝗶𝗹 𝟭𝟰𝘁𝗵 𝗮𝘁 𝟭𝟮:𝟬𝟱 𝗣𝗦𝗧 for a session that's been generating a lot of conversation in manufacturing circles lately.

Manufacturing organizations invest billions in transformation initiatives, yet 67% fail to translate strategy into tangible results. It's not a strategy problem. 𝗜𝘁'𝘀 𝗮 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿 𝗽𝗿𝗼𝗯𝗹𝗲𝗺.

Drawing from original research of over 1,500 leaders and employees, our session will cover:

→ The four failure patterns that compound to create systematic ex*****on breakdown in 70–80% of organizations

→ The behavioral architecture that explains why initiatives fail despite capable people and sound strategies

→ A practical diagnostic framework you can use immediately to pinpoint barriers and design targeted interventions

You'll leave with a clear picture of what separates the organizations that consistently deliver results — and the tools to apply those lessons in your own organization.

We'll see you in San Francisco. 🌉

*****on

04/02/2026

𝗠𝗼𝘀𝘁 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝘃𝗲𝘀𝘁 𝗵𝗲𝗮𝘃𝗶𝗹𝘆 𝗶𝗻 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 — 𝗮𝗻𝗱 𝗮𝗹𝗺𝗼𝘀𝘁 𝗻𝗼𝘁𝗵𝗶𝗻𝗴 𝗶𝗻 𝘁𝗲𝗮𝗰𝗵𝗶𝗻𝗴 𝗽𝗲𝗼𝗽𝗹𝗲 𝗵𝗼𝘄 𝘁𝗼 𝗹𝗲𝗮𝗱.

Our CEO, Krystyna Riley recently sat down with Ayo Lawrence on Episode 66 of his podcast to talk about exactly that. Her take: 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗶𝘀𝗻'𝘁 𝗮 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘁𝘆 𝘁𝗿𝗮𝗶𝘁 𝘆𝗼𝘂 𝗲𝗶𝘁𝗵𝗲𝗿 𝗵𝗮𝘃𝗲 𝗼𝗿 𝘆𝗼𝘂 𝗱𝗼𝗻'𝘁. 𝗜𝘁'𝘀 𝗮 𝘀𝗸𝗶𝗹𝗹 — 𝗼𝗻𝗲 𝘁𝗵𝗮𝘁 𝗵𝗮𝘀 𝘁𝗼 𝗯𝗲 𝘁𝗮𝘂𝗴𝗵𝘁, 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝗱, 𝗮𝗻𝗱 𝗿𝗲𝗶𝗻𝗳𝗼𝗿𝗰𝗲𝗱.

The leaders who create the most clarity, trust, and momentum aren't the ones with all the answers. They're the ones who've invested in learning how to elevate the people around them.

When organizations start treating leadership like the trainable, measurable capability it is — everything changes.

So ask yourself: when did your organization last invest in developing its leaders the same way it invests in developing its people's technical skills?

🎙️ Give the episode a listen - Link in the comments.

03/31/2026

We're heading to San Francisco! 🌉

Havior is excited to be attending the 𝗚𝗲𝗻𝗲𝗿𝗶𝘀 𝗔𝗺𝗲𝗿𝗶𝗰𝗮𝗻 𝗕𝗶𝗼𝗺𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴 𝗦𝘂𝗺𝗺𝗶𝘁 𝗼𝗻 𝗔𝗽𝗿𝗶𝗹 𝟭𝟰 & 𝟭𝟱 — and we're bringing a topic that's been generating a lot of conversation in manufacturing circles lately.

If you're navigating the gap between strategy and ex*****on — wondering why initiatives stall, why adoption is slower than expected, or why the same challenges keep resurfacing — we'd love to connect.

Krystyna Riley, Kim Huggins, and Erin Thibault will be on the ground and ready to dig into the conversations that matter.

Come find us at Booth 19 — we're looking forward to learning, sharing, and connecting with the biomanufacturing community.

Will you be there? Drop a comment or send us a message — let's make sure we connect. 👇

*****on

03/26/2026

𝗪𝗲 𝗵𝗮𝘃𝗲 𝘀𝗼𝗺𝗲 𝗲𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗻𝗲𝘄𝘀 𝘁𝗼 𝘀𝗵𝗮𝗿𝗲. 🎉

Havior is thrilled to welcome Roger Young as an Independent Board Director!

Roger brings more than three decades of executive leadership experience spanning four continents — and a rare ability to help organizations and their people truly thrive through transformative change. His deep expertise in HR and people transformation, executive coaching, and global organizational development makes him an extraordinary addition to our board.

From leading the people agenda at Li & Fung — a $15 billion global retail supply chain leader across 40 countries — to driving organizational transformation at National Grid USA and building high-performing teams across Asia Pacific, Latin America, Europe, the Middle East, and Africa, Roger has seen firsthand what it takes to build resilient, capable organizations in the face of disruption.

That's exactly the kind of perspective we need as Havior continues to grow.

Welcome to the team, Roger! We're excited for what's ahead.

03/18/2026

𝗢𝗻𝗹𝘆 𝟮𝟰% 𝗼𝗳 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝗰𝗼𝗻𝗱𝘂𝗰𝘁 𝗮 𝘁𝗵𝗼𝗿𝗼𝘂𝗴𝗵 𝗽𝗼𝘀𝘁𝗺𝗼𝗿𝘁𝗲𝗺 𝗮𝗳𝘁𝗲𝗿 𝗮 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝘀𝘁𝗮𝗹𝗹𝘀.

Which means 76% of leadership teams launch their next initiative carrying the full weight of the last one's unlearned lessons.

The pressure to keep moving is real. Reflection gets framed as dwelling. So the debrief gets shortened, the lessons stay vague, and the same dynamics that derailed the last strategy quietly follow the next one into the room.

The patterns are rarely mysterious once you look: leadership teams that aligned in the meeting but fractured in ex*****on. Accountability that diffused under pressure. Assumptions nobody stress-tested because challenging them felt politically costly.

These aren't isolated failures. They're behavioral patterns — and 𝘁𝗵𝗲𝘆 𝗿𝗲𝗽𝗲𝗮𝘁 𝘂𝗻𝘁𝗶𝗹 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗰𝗵𝗮𝗻𝗴𝗲𝘀.

Before your next strategy launches, the most important question isn't "what's the plan?" It's "𝗱𝗼 𝘄𝗲 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝘄𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗵𝗮𝗽𝗽𝗲𝗻𝗲𝗱 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗹𝗮𝘀𝘁 𝗼𝗻𝗲?"

What does your organization's honest relationship with postmortems look like?

*****onGap *****on

03/16/2026

𝗦𝗮𝘃𝗲 𝘁𝗵𝗲 𝗱𝗮𝘁𝗲.
We’ll be hosting a live session at the 𝗔𝗺𝗲𝗿𝗶𝗰𝗮𝗻 𝗠𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗶𝗻𝗴 𝗦𝘂𝗺𝗺𝗶𝘁 on why transformation adoption so often breaks down—even when teams are capable and strategies are sound.

𝗕𝗲𝘆𝗼𝗻𝗱 𝗙𝗮𝘁𝗶𝗴𝘂𝗲: 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗪𝗵𝘆 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗔𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗙𝗮𝗶𝗹𝘀

🗓 𝗠𝗮𝗿𝗰𝗵 𝟭𝟳
⏰ 𝟮:𝟮𝟬 𝗽𝗺 𝗖𝗦𝗧
📍 𝗖𝗵𝗶𝗰𝗮𝗴𝗼, 𝗜𝗟

This session introduces a practical behavioral diagnostic leaders can apply immediately to identify adoption barriers and design more effective interventions.

03/12/2026

Most AI investments are failing. Not because of bad technology — because of 𝗯𝗮𝗱 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻.

Organizations pour budget into AI deployment and almost nothing into helping people actually change the way they work. 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 𝗮𝗿𝗲 𝗵𝗮𝗻𝗱𝗲𝗱 𝗻𝗲𝘄 𝘁𝗼𝗼𝗹𝘀 𝗮𝗻𝗱 𝗹𝗲𝗳𝘁 𝘁𝗼 𝗳𝗶𝗴𝘂𝗿𝗲 𝗶𝘁 𝗼𝘂𝘁. 𝗦𝗼𝗺𝗲 𝗿𝗲𝘀𝗶𝘀𝘁. 𝗦𝗼𝗺𝗲 𝗰𝗼𝗺𝗽𝗹𝘆 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗲𝘃𝗲𝗿 𝗿𝗲𝗮𝗹𝗹𝘆 𝗮𝗱𝗼𝗽𝘁𝗶𝗻𝗴. 𝗣𝗶𝗹𝗼𝘁𝘀 𝘀𝘁𝗮𝗹𝗹.

Only 34% of organizations provide any resources to help employees use new AI tools. That number should concern every leader with an AI strategy.

The organizations getting real value from AI aren't winning on technology. They're winning on people.

There's a more hopeful version of this — where leaders are transparent, employees are supported, and AI becomes something teams actually want to use.

If that's the outcome you're after, let's talk.

𝘐𝘯𝘴𝘪𝘨𝘩𝘵𝘴 𝘧𝘳𝘰𝘮 "𝘕𝘦𝘸 𝘞𝘢𝘺𝘴 𝘰𝘧 𝘞𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘈𝘐," 𝘣𝘺 Brian Crowley-Koch PhD

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+14122697240

Website

https://havior.com/

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