05/22/2026
Most MSPs think growth starts with sales. We disagree.
Growth starts with trust.
That’s why we’ve spent years building a brand that creates inbound momentum across every part of the business: clients, talent, partners, and even acquisition opportunities
Our CMO, Crystal Conkle, recently joined ZINFI for a conversation on “Brand as Leverage: Marketing in the AI Era.”
The discussion covers:
• Why brand is becoming the biggest differentiator in the AI era
• How trust accelerates growth
• Why inbound resonance beats buying attention
• And how The 20 built a marketing engine that helped support 44 MSP acquisitions in just 3.5 years
One takeaway we strongly believe: “The best growth engines don’t push harder. They pull stronger.”
Great conversation for MSP leaders thinking beyond traditional lead gen.
Watch here:
This is "Brand as Leverage: Marketing in the AI Era" by ZINFI Technologies Inc. on Vimeo, the home for high quality videos and the people who love them.