A Better Answer Call Centers

A Better Answer Call Centers ABA is an award winning, 24/7 bilingual Telephone Answering Service and Call Center. We provide voic We are your Call Handling Heroes!

Since 1971, A Better Answer Call Centers has served its customers by employing the most creative call handling techniques and applying the latest technology in telecommunications. With offices in Dallas, Fort Worth, and Houston, A Better Answer has established itself as a trusted, American call center with the capability of providing bilingual telephone services. ABA is 100% female owned and opera

ted: a Certified Minority Owned Business, and is proud of its team of dedicated answering service professionals who have helped ABA win the Association of TeleServices International’s (ATSI) Award of Excellence for 14 consecutive years and the Dallas Business Journal’s Best Places To Work. We provide voice, text, and email messaging, web call handling and order entry, customer service management, escalated dispatch, virtual offices, and many more speccial applications. We staff live bilingual Spanish operators specializing in superior messaging.

Success is a team effort, and we have the best team in the business. Happy Employee Appreciation Day to our Superstars!
03/06/2026

Success is a team effort, and we have the best team in the business. Happy Employee Appreciation Day to our Superstars!

Congratulations to our Sales Manager Vicki Young-Ferreira, who is retiring after 44 Years of incredible service at A Bet...
01/09/2026

Congratulations to our Sales Manager Vicki Young-Ferreira, who is retiring after 44 Years of incredible service at A Better Answer Call Centers! We love you and will miss you dearly, and hope you enjoy the well deserved next phase of life with your family and grandchildren!

Congratulations to our Sales Manager Vicki Young-Ferreira, who is retiring after 44 Years of incredible service at A Better Answer Call Centers!

From our family to yours, ABA wishes you a very Merry Christmas and Happy Holidays!
12/25/2025

From our family to yours, ABA wishes you a very Merry Christmas and Happy Holidays!

From our ABA family to yours, we hope you have a wonderful turkey day! Happy Thanksgiving from A Better Answer!
11/27/2025

From our ABA family to yours, we hope you have a wonderful turkey day! Happy Thanksgiving from A Better Answer!

To all who have served: thank you for your courage, sacrifice, and dedication to our country. We honor you today and eve...
11/11/2025

To all who have served: thank you for your courage, sacrifice, and dedication to our country. We honor you today and every day.

Don’t worry, we’ll screen all the spooky and scary calls! Happy Halloween from A Better Answer!
10/31/2025

Don’t worry, we’ll screen all the spooky and scary calls! Happy Halloween from A Better Answer!

A Better Answer celebrated together at our annual Fall Family Festival with bonuses, awards, charity giving, and quality...
10/07/2025

A Better Answer celebrated together at our annual Fall Family Festival with bonuses, awards, charity giving, and quality time with our ABA family at Dave & Busters!

A Better Answer celebrated together at our annual fall party with bonuses, awards, charity giving, and quality time with our ABA family at Dave & Busters.

From 1980 to 2025 - Our Customer Service Manager Hildie has been leading with grace, wisdom, and unwavering dedication. ...
08/11/2025

From 1980 to 2025 - Our Customer Service Manager Hildie has been leading with grace, wisdom, and unwavering dedication. 45 years of making A Better Answer better every single day! Congratulations on this extraordinary milestone, ABA wouldn't be the same without you!

54 years of answering the call! From our humble beginnings in 1971 to becoming a trusted leader in call center and answe...
08/01/2025

54 years of answering the call! From our humble beginnings in 1971 to becoming a trusted leader in call center and answering services, we're grateful for every connection we've made. Thank you for 54 incredible years!

Big Congratulations to Stephanie Hyde on her 25th A Better Answer Call Centers Anniversary! Stephanie began with ABA on ...
07/30/2025

Big Congratulations to Stephanie Hyde on her 25th A Better Answer Call Centers Anniversary! Stephanie began with ABA on Star Shift but rapidly grew in the company with her talents in software, programming and leadership. Stephanie shines among all our ABA Stars and has also made many lifetime friendships with her outgoing personality and great sense of humor. Stephanie is currently serving on the NAEO Board and stays hugely busy. Over the years, She has developed quite a programming and equipment team who all know Stephanie is fantastic! Again, biggest congratulations on all your dedication, loyalty and hard work. We are all hopeful for yet another 25 years together! We love you.

Wishing everyone a safe and happy 4th of July!
07/04/2025

Wishing everyone a safe and happy 4th of July!

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1410 G Avenue
Plano, TX
75074

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