Preferred Intelligence

Preferred Intelligence Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Preferred Intelligence, Private investigator, 101 E. Park Boulevard, Suite 355, Plano, TX.

04/02/2026

Preferred Intelligence is seeking a person interested in entering the private investigations field as a paid part-time intern. You will be responsible for the purchase of your equipment, but we will assist with individual licensure and we will train you.

Requirements:

Must be 18 or older, with a clean criminal history

No easily identifiable distinguishing marks, hair styles or piercings unless they can be covered

Must have a high school diploma and sufficient grasp of the English Language to consistently type in 3rd person, past-tense

Video camera with optical zoom (NO, your cell phone is Not sufficient)

Monopod

Reliable, nondescript transportation (No Red, Turquoise or similar colors, No loud exhaust)

Laptop with SD card reader and the ability to access the internet.

Smartphone

If interested, email [email protected]

How dedicated are we? It’s almost midnight and we’re still in the office, waiting for this extraction to complete. We ma...
03/20/2026

How dedicated are we? It’s almost midnight and we’re still in the office, waiting for this extraction to complete. We may be here all night, in which case tomorrow will be a very long day. But our clients depend on us.

01/25/2026

Cell Phone Forensics in Criminal Defense: Practical Uses Beyond Expert Review

Nearly everyone carries a portable computer in the form of a smartphone. These devices are used to manage email, access social media, conduct business, and navigate daily life. Attorneys file motions from them. Investigators communicate with clients through secure portals. Location data, communications, and activity logs are generated continuously.

As a result, smartphones often contain a detailed record of a person’s activities. It is therefore unsurprising that law enforcement routinely performs forensic extractions on phones belonging to individuals charged with crimes.

In criminal defense practice, however, cell phone forensics is often viewed narrowly. Law enforcement obtains an extraction using tools such as Cellebrite or Gray Key. A defense investigator reviews the reports and extracted data. Occasionally, budget permits the engagement of a certified forensic expert.

That framework overlooks the broader and more practical ways cell phone forensics can be used by the defense, particularly in cases where the issue is specific, limited, and focused on discrete data.
Discovery frequently includes screenshots of text messages or messaging applications, along with phone records obtained directly from service providers. Aside from provider records, screenshots—unless generated as part of a documented forensic extraction—are often supported only by an investigating officer’s representations regarding their accuracy.

Defense practitioners routinely encounter situations where reports state that a call or message occurred at a specific time, while the client insists it did not. These discrepancies are not uncommon. They are routine.

For many defense purposes, an Advanced Logical Extraction performed by a defense investigator with access to extraction software can provide the necessary clarity. In practical terms, this type of extraction captures data similar to what would be saved in a standard phone backup, including call logs, contact lists, text messages, certain application data, and in some cases recently deleted messages.

A Linked Screen Extraction can serve a similar function. This method mirrors the device’s screen while logging the connection between the device and the data being captured, producing a court-admissible report for which the investigator can establish the predicate.

In these situations, a knowledgeable private investigator with the appropriate tools can obtain specific categories of cell phone data and testify to the use of those tools without being a certified forensic expert. The investigator is testifying to the operation of the tool itself, much like investigators routinely testify to taking date- and time-stamped photographs or videos, recording interviews, or obtaining background records for impeachment purposes.

There are many scenarios where a fact investigator with extraction software can adequately meet the needs of the defense, including:

1. A family violence case where a complainant uses commercially available software to download and modify text messages, while the client retains the original conversation and the defense needs court-admissible evidence of that thread.

2. A protective order case where the complainant alleges the client appeared uninvited, but text messages indicate an invitation to discuss matters involving shared children.

3. A distracted driving allegation where the defense seeks to establish that no calls or text messages occurred during the brief time window surrounding the incident.

In each of these scenarios, the objective is narrow, and the relevant data is typically accessible through an Advanced Logical or Linked Screen Extraction.

Cost is often a determining factor in digital evidence decisions. A fact investigator can typically perform an Advanced Logical Extraction, analyze the data, isolate relevant information, and generate a report for approximately $1,500 or less.
These extractions require significantly less time than broader forensic work. In many cases, the defense is searching for a specific conversation or data point in a clearly defined location on the device, using targeted keyword searches within analysis software.
When the evidentiary need is limited, a qualified fact investigator with the right tools can often bridge the gap between constrained budgets and the high cost of full forensic analysis, while still producing reliable, court-admissible results.

12/14/2025

The problem with text message screen shots isn’t just that they’re not properly predicated evidence. With today’s technology, you can actually alter texts and make them appear as if they’re part of a real conversation. Verbiage can be changed, text bubbles added, and more.

However, with cell phone forensic technology, text threads can be extracted from a phone, unaltered, and the data compared to the screen shots for authenticity. If the report shows differences between the texts in the report and the screen shots, the report will also contain data regarding the extraction to aid in establishing proper predicate and admissibility. Don’t let yourself be cheated by a crafty dishonest actor. Call us today and let us assist.

11/11/2025

Investigator Shafer: Dear City of……….., please release the following records.

City Attorney: Dear TXOAG, please give us a form letter stating we don’t have to release the requested records.

Investigator Shafer: Dear City Attorney, thank you for acknowledging the responsive records’ existence in an official letter to the TXOAG. I shall now notify the attorney who hired me, who will likely provide me with a subpoena for said records and hold your letter as exhibit A should your client attempt to deny their existence. Have a beautiful day!

When will they ever learn? 🤣🤣🤣🤣

A witness lied, at the behest of the alleged victim, and the prosecution withheld that disclosure. THIS is why EVERY fel...
10/23/2025

A witness lied, at the behest of the alleged victim, and the prosecution withheld that disclosure. THIS is why EVERY felony case must have a qualified investigator working on behalf of the defense.

https://www.texomashomepage.com/news/local-news/wichita-county-prosecutor-facing-possible-disciplinary-action/?fbclid=IwZnRzaANnC5tleHRuA2FlbQIxMQABHoS9WcrAKEDaJgauK5RBdc6RTllcZBr5AoGGVjHEQTyf-E_M9ZYkQfAhJh9i_aem_fvbAAyTjWGJFymAsi1-cdg

A Wichita County prosecutor could face disciplinary sanctions from the State Bar of Texas after a judge’s ruling on a motion for a new trial revealed that the prosecutor had failed to disclos…

07/01/2025

Yes, Private Investigators can carry guns while working. Yes, we can carry guns while performing bail enforcement. The news got it wrong. However, we do Not have any special police powers, and our arrest authority is strictly limited to capias warrants with the arrest authorization given to the licensed Company, and not the individual. We also must have a new authorization for every person we’re sent after.

05/09/2025

What information can be obtained from a cellphone? What about a smart watch, CCTV surveillance, an infotainment system, etc?

The answer is the quite a lot! Text messages, internet searches, photos, videos, geolocation data and more can be retrieved. Data can then be parsed and delineated into a variety of reports to meet your specific needs. Do you have an employee using a company issued device to search inappropriate content? What about a defendant who swears his texts with a CW are exculpatory? Are you working a court appointed case in a county where every appointment has to be justified? We have a solution to help. We can obtain the data, without harming the host device, and provide you the evidence you need. Call us today! 214-785-4504

03/28/2025

“Not Guilty.” Beautiful words to hear when you get that rare case where the accused is truly Not Guilty. Even more so when a baby prosecutor blatantly commits misconduct, and you still win.

03/11/2025

Preferred Intelligence will begin offering Cell Phone and tablet extractions on Monday, March 17th. Certain legal requirements will have to be met, and limitations apply. Reach out for details.

03/09/2025

Exciting new things coming to Preferred Intelligence. Stay tuned!

Address

101 E. Park Boulevard, Suite 355
Plano, TX
75074

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