IQOR

09/24/2026

Excited to kick off this year’s Gearing Up: A Career Catalyst for Women+ program with Dr. Yaro Fong-Olivares and her team at Bentley University’s Gloria Cordes Larson Center for Women and Business.

iQor is honored to support the program as one of this year’s sponsors through the Women’s iQor Network (WIN), along with our cohort of leaders: Dawn Cruz, Maribel De Leon, Nicole Gobbo, Jenny Granger, Jennifer Lindsay, Sharon Livermont, and Alana Uhl.

Looking forward to learning and connecting with more than 50 other women and allies over the months ahead!

08/27/2026

Most hiring processes lose the best candidate somewhere between the job post and the first interview.

In CX, that gap isn't a delay. It's lost revenue. So at iQor, we closed the gap.

→ AI-led targeting puts the right role in front of the right person
→ They apply from their phone in minutes
→ They answer real customer scenarios out loud, in their own voice → Insights iQ reads performance data from our top agents and pre-matches profiles before day one

Under 24 hours to hire. 500% scale for peak season. Better-matched talent, fewer ramp-up issues.

AI didn't replace the human judgment in our hiring. It removed the waiting.
Hire right. Hire fast.

08/18/2026

A proud moment for the team behind the work. 👏

Product Directors Nicole Thomas and Ada Smith represented iQor in Nashville as we celebrated our recognition on Ragan Communications and PR Daily 2026 HR Technology Hot List.

Congratulations to everyone who helped make it happen!

07/30/2026

Happy National Intern Day! We're celebrating the talented interns who have spent their summer learning and making an impact across iQor.

From supporting key projects to bringing fresh ideas and new perspectives, these future leaders have helped drive meaningful work throughout the organization. We're proud to be part of their professional journey and grateful for the energy and curiosity they've brought to our teams.

Swipe through to meet our Summer 2026 interns and learn more about their experiences.

07/25/2026

Behind every act of support is a story of resilience, hope, and the power of community.

Through iQor Qares, we're committed to supporting our people during life's most challenging moments. For employees like Dennis Leal and Neliza Fernandez, that support meant more than financial assistance. It provided hope, comfort, and the reassurance that they were not facing difficult times alone.

Their stories remind us that when we care for one another, we build a stronger workplace and a stronger community.

Thank you to everyone who helps make iQor Qares possible and to our employees for sharing their inspiring journeys.

06/25/2026

We've had an amazing time at this week! Check out a few highlights from the CCW Welcome Party at Brooklyn Bowl and the CCW Excellence Awards Gala.

One of the best parts of Customer Contact Week is the opportunity to connect with the people and organizations helping shape the future of customer experience.

We're grateful for the conversations, the new connections, and the shared commitment to raising the bar for CX through innovation, collaboration, and customer-first thinking.

Here's to continuing the conversations that will shape the future of customer experience.

06/25/2026

We're growing and investing in the communities where we live and work. iQor is creating more than 1,300 new jobs in Charlotte, North Carolina, and Meridian, Mississippi, as part of a major expansion supporting one of the nation's largest financial services organizations.

This hiring initiative reflects our commitment to creating meaningful career opportunities while delivering exceptional customer experiences for our clients. New team members will benefit from competitive pay, comprehensive benefits, paid training, coaching, and opportunities for advancement within a global organization.

At iQor, people are at the center of everything we do. With an 89% employee satisfaction rating and 94% of management roles filled through internal promotions, we're proud to provide careers with a clear path for growth.

Ready to join us? Apply today at apply.iqor.com

Read more: https://www.iqor.com/press-release/iqor-launches-major-us-hiring-initiative

06/21/2026

Some superheroes wear company IDs.

This Father’s Day, we celebrate the iQorian dads who continue to show up every single day — at work, at home, and for the people who matter most.

Behind every headset, every shift, and every hardworking dad is a story of sacrifice, love, and dedication that inspires us all.

To all our amazing iQorian fathers:
Thank you for everything you do — both inside and outside the workplace.
Happy Father’s Day!

Tag an iQorian dad who inspires you.

06/19/2026

Everyone is talking about AI. Fewer people are talking about what it takes to successfully implement it.

In the first episode of the “Everybody Wants This” podcast, iQor Chief Business Officer Natalie Beckerman and iQor Chief Growth Officer Colleen Beers discuss what they're hearing from CX leaders across industries and the challenges organizations face as they navigate transformation.

The conversation explores:
- AI and innovation in customer experience
- Change management and organizational readiness
- Operational leadership and ex*****on
- The future of CX outsourcing
- Why people remain at the center of great customer experiences

Watch, listen, and subscribe to Episode 1: Real CX Talk With Nat and Col

https://www.iqor.com/podcast/ewt/real-cx-talk-with-nat-and-col

Natalie Beckerman and Colleen Beers discuss AI, change management, CX transformation, outsourcing, and the future of customer experience.

06/12/2026

Happy Philippine Independence Day! 🇵🇭

Today, we celebrate the resilience, pride, and spirit of the Filipino people. To our amazing teams across the Philippines, thank you for the passion, dedication, and excellence you bring every day.

Wishing everyone a meaningful and joyful Araw ng Kalayaan as we celebrate our heritage and the values that unite us.

12/09/2021

On this episode we feature Maribel De Leon Sr. Director Customer Integration Team at iQor. She explains how project managers partner with Operations, HR, Legal, IT and Sales to ensure the success of new customer program implementations. Tune in!

https://bit.ly/33efcny

12/02/2021

We are excited to welcome as our new social media partner! BKN's passion for producing authentic brand experiences will elevate iQor's ever-growing social presence, connecting its irresistible and customer-centric culture across the globe.

https://bit.ly/3IgZRCP

12/02/2021

On this episode we feature Howard Tiersky, Wall Street Journal best-selling author of Winning Digital Customers – The Antidote to Irrelevance. Howard explains that your customer is on a digital transformation journey and improving the customer experience is the most important thing any business can do to impact success. Tune in!

https://bit.ly/3IeubxV

11/25/2021

From reconnecting with loved ones to creating new happy memories together. Best wishes to you and your family.

11/18/2021

This episode features Tarn Shant, Senior Vice President Transformation and Governance. Tarn explains our approach to digital customer experience through technology while keeping the contact center agent at the center. Every decision we make considers the impact on the contact center agent. We ask how will this technology impact the agent? Tune in!

https://bit.ly/2YYBjwq

11/11/2021

In this episode, we feature William Huggins, DBA, Vice President Operations, Country Lead, iQor Trinidad. William combines his work experience, his education and his passion for the local economy to fuel his purpose-driven leadership customer experience strategy at iQor Trinidad. Tune in!

https://bit.ly/3n1Wh6M

11/11/2021

Today we honor our servicemen and servicewomen for their bravery and sacrifice. We are grateful to those we can still share a laugh with and to the empty seat at the kitchen table; you are in our hearts forever.

11/09/2021

Let's help one another. For others, our little help means a lot.

Let's donate today to make difference for someone tomorrow. Visit iqorqares.com to sign up.

11/04/2021

In this episode, we feature Loren Dennis, Senior Vice President of Operations at iQor in charge of special projects. One of Loren’s favorite projects he has spearheaded is iQor Qares. He explains how it allows iQor to provide financial assistance to iQorians in need. Tune in!

https://bit.ly/3qaJotj

10/28/2021

We feature this episode, Chris West, a multi-award-winning copywriter and the author of the highly acclaimed book: Strong Language: The Fastest, Smartest, Cheapest Marketing Tool You’re Not Using. We discuss his book's key takeaways, including insights into how strong language can be deployed in customer service delivery. Tune in!

https://bit.ly/3bhaXII