911 Training Institute

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911 Training Institute Official Facebook of the 911 Training Institute. Serving Those Who Serve Others. Helping every first-responder "be well" at work and at home.

911 Training Institute specializes in science-based training designed to enhance the skills of first-responders. Our mission is to empower first-responders to achieve resilience-driven excellence in both their personal and professional life. Our science-based training programs are designed to enhance the skills and resilience of all first-responders. We focus on practical applications that ensure peak performance in critical situations. Our resilience training equips first-responders and public-safety professionals with strategies to manage stress, prevent PTSD, and promote mental health, ensuring they can thrive, both personally and professionally. Our crisis call mastery training offers tools and training to help first-responders better handle calls for service that involve mental health crisis, emphasizing empathy and excellence in every interaction to ensure safe response and resolution. We fulfill our mission by providing the highest quality training and consulting, grounded in evidence-based practices and real-world research. Delivered by experienced professionals, our services support the health, wellness, resilience, and safety of those on the front lines. We promote individual and team well-being with compassion, excellence, and intention. Our team consists of highly experienced and passionate, industry-tested professionals who are ready to share their experience and knowledge to help you succeed.

Join Reggie Parker, MS, LPC, for this virtual training class on November 11th. Building Mentally Tough, High Morale Team...
10/27/2026

Join Reggie Parker, MS, LPC, for this virtual training class on November 11th.

Building Mentally Tough, High Morale Teams.
There has never been a time in the history of public-safety professions in which it is more critically important to build “Mentally Tough, High Morale Teams”. Why? Our agencies and personnel are struggling with unprecedented levels of chronic understaffing amidst increasing, and more complex, demands for service from the public. Poor morale is common among our teams in public-safety who face greater risks of stress-related mental and physical problems. To succeed as a workforce, each team member must do their part in shaping workplace relationships that are positive and respectful.

Click the link in our bio to register for this class!

Join Reggie Parker for this virtual class next month on November 17th.The work of first-responders is vitally important ...
10/23/2026

Join Reggie Parker for this virtual class next month on November 17th.

The work of first-responders is vitally important and often very rewarding. But it can also really take a toll on marriages/partnerships and families. Likewise, they often carry their stress from those relationships back to work. Spend a full day devoted to strengthening personal relationships to help improve family life. Enjoy group discussions and learn about outstanding resources that will help balance work-life with the most important relationships at home. And you can bring your partner (or other adult family member) along at NO ADDITIONAL COST!

Register today at the link in our bio.

If you were in TN this week, you might have seen Cassie Sexton  speak at the 5th Annual Answering the Call First Respond...
10/21/2026

If you were in TN this week, you might have seen Cassie Sexton speak at the 5th Annual Answering the Call First Responder Su***de Prevention Conference. Hosted by the Tennessee First Responders Foundation

Dedicated to advocating for first responders and their families, this conference brings people together to strengthen connection, share resources, and prevent su***de.

The conference has ended, but the mission continues. Carry the knowledge forward, share the resources, and keep the conversations going.

Save the date for next year Oct 25 and 26th, in Murfreesboro, TN.

Are you on a board/committee working to plan a conference in 2027?911TI offers high-quality wellness, leadership, and pe...
10/21/2026

Are you on a board/committee working to plan a conference in 2027?
911TI offers high-quality wellness, leadership, and performance training that can be delivered as 2-hour, 4-hour, or 8-hour classes designed to draw attendees to your conference event.

We offer various classes addressing the following major issues/topics:
✅ Stress resilience (wellness)
✅ Peer support/CISM
✅ Leadership development
✅ Callers in crisis (mental health crisis, su***de risk, or criminal negotiations)
✅ Custom classes by special request

The 2-hour and 4-hour classes can be the same repeated, or they can be completely different (i.e. a 2-hour class for front-line employees, followed by a different 2-hour class for leaders). The classes are designed to be interactive, presenting attendees opportunity to make new connections and grow their personal/professional network as they attend your conference.

Bring 911TI to your conference so we can help your organization make the event a wonderful experience for attendees. Contact us today!

Join Reggie Parker MS, LPC, for this virtual training class coming up on November 11th.There has never been a time in th...
10/19/2026

Join Reggie Parker MS, LPC, for this virtual training class coming up on November 11th.

There has never been a time in the history of public-safety professions in which it is more critically important to build “Mentally Tough, High Morale Teams”. Why? Our agencies and personnel are struggling with unprecedented levels of chronic understaffing amidst increasing, and more complex, demands for service from the public. Poor morale is common among our teams in public-safety who face greater risks of stress-related mental and physical problems. To succeed as a workforce, each team member must do their part in shaping workplace relationships that are positive and respectful.

Register at the training link in our bio.

🎓 NEW BLOG! 🎓"If you’ve been thinking about going back to school, chasing a dream, or simply challenging yourself to do ...
10/16/2026

🎓 NEW BLOG! 🎓

"If you’ve been thinking about going back to school, chasing a dream, or simply challenging yourself to do something outside of your comfort zone, don’t convince yourself that you’ve missed your chance. You haven’t." ✨

Check out this new article on our Blog by Erica Nageldinger, a veteran Emergency Telecommunicator at Calhoun County 911 - Michigan, who shares her experiences going back to school to finish her degree. 🎒✏️👩‍🏫

Read it here: https://www.911training.net/post/standby-im-going-back-to-school

One last stop to wrap up the fall conference season! 🍂🎤Join us in Greensboro, NC, for the NC Association of Public Safet...
10/16/2026

One last stop to wrap up the fall conference season! 🍂🎤

Join us in Greensboro, NC, for the NC Association of Public Safety Communications Officials - NC APCO Training Symposium: amazing training, great connections, and… we heard there will be food. You know we’re in! 😉🍽️
Register here: https://ncapco.org/tc-symposium
Who will we see there? 👇

Ryan Dedmon is headed to the Bay Area 🌉On November 4th, the Santa Clara County Peer Support Network will host their 4th ...
10/14/2026

Ryan Dedmon is headed to the Bay Area 🌉

On November 4th, the Santa Clara County Peer Support Network will host their 4th Annual Public Safety Wellness Training Symposium. This event is FREE and open to all first-responders and public-safety professionals serving at agencies in Santa Clara County, CA. Attendees can earn up to 8 hours of California POST CEUs.

Join Ryan for this session, "Agency Wellness Programs: From Responsibility to Results". This interactive session will provide attendees with an overview of their agency’s organizational responsibility and active role in creating a culture of wellness and support. Attendees will collaborate to design actionable wellness program strategies and engage in a facilitated discussion with one another to share real-world insights and best practices.

Click on the Linktree in our bio to register!

Wrapping up October in her home state! 💜Join Cassie in Asheville, NC for the Pierce Foundation Wellness Summit. A chance...
10/12/2026

Wrapping up October in her home state! 💜

Join Cassie in Asheville, NC for the Pierce Foundation Wellness Summit. A chance to connect, recharge, and spend time with a community that understands first responder life.

🤝 October 28: Special Couples Event
$50 per couple

🎤 October 29–30: Main Summit
Incredible speakers, real conversations about mental wellness, peer support, a Zen Den, Vendor Village, food trucks, and raffles!

🎟️ Main Summit registration:
NC first responders: $50
Out-of-state attendees and non-first responders: $120

Who will we see in Asheville? 👇
Register here: https://linktr.ee/piercefoundation.asheville

Cassie Sexton will be speaking at this great event, Answering the Call, in Murfreesboro TN - one week from today! Detail...
10/12/2026

Cassie Sexton will be speaking at this great event, Answering the Call, in Murfreesboro TN - one week from today! Details below!

Next up for Speaker Spotlight is Cassie Sexton. Cassie brings extensive knowledge and resources to first responders across the country.
We are a few days away from closing registration, and we don’t want you to miss out on hearing Cassie! So…. Save your seat! This conference is about taking time to rest and reflect, building resources, and saving lives! See you there!!

Address

41100 Plymouth Road Suite #110
Plymouth, MI
48170

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+12316221600

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