911 Training Institute

911 Training Institute Official Facebook of the 911 Training Institute. Serving Those Who Serve Others. Helping every first-responder "be well" at work and at home.

911 Training Institute specializes in science-based training designed to enhance the skills of first-responders. Our mission is to empower first-responders to achieve resilience-driven excellence in both their personal and professional life. Our science-based training programs are designed to enhance the skills and resilience of all first-responders. We focus on practical applications that ensure

peak performance in critical situations. Our resilience training equips first-responders and public-safety professionals with strategies to manage stress, prevent PTSD, and promote mental health, ensuring they can thrive, both personally and professionally. Our crisis call mastery training offers tools and training to help first-responders better handle calls for service that involve mental health crisis, emphasizing empathy and excellence in every interaction to ensure safe response and resolution. We fulfill our mission by providing the highest quality training and consulting, grounded in evidence-based practices and real-world research. Delivered by experienced professionals, our services support the health, wellness, resilience, and safety of those on the front lines. We promote individual and team well-being with compassion, excellence, and intention. Our team consists of highly experienced and passionate, industry-tested professionals who are ready to share their experience and knowledge to help you succeed.

Join our team at the National NENA Conference! Ryan Dedmon, Cassie Sexton, and Dr. Rick Janka will be delivering this br...
06/04/2026

Join our team at the National NENA Conference! Ryan Dedmon, Cassie Sexton, and Dr. Rick Janka will be delivering this breakout session...

Agency Wellness Programs: From Responsibility to Results!
This interactive session provides attendees with an overview of their agency’s organizational responsibility and active role in creating a culture of wellness and support. Attendees will collaborate to design actionable wellness program strategies and engage in a facilitated discussion with one another and experts to share real-world insights and best practices.

✅ Do some critical thinking and learn new things
✅ Meet new people to grow your network
✅ Have crazy amounts of fun

Come by and say hi! We'll see you in Columbus!

Join our team at the NENA - National Emergency Number Association Conference! Ryan Dedmon, Cassie Sexton, and Dr. Rick J...
06/04/2026

Join our team at the NENA - National Emergency Number Association Conference! Ryan Dedmon, Cassie Sexton, and Dr. Rick Janka will be delivering this breakout session...

Agency Wellness Programs: From Responsibility to Results!
This interactive session provides attendees with an overview of their agency’s organizational responsibility and active role in creating a culture of wellness and support. Attendees will collaborate to design actionable wellness program strategies and engage in a facilitated discussion with one another and experts to share real-world insights and best practices.

✅ Do some critical thinking and learn new things
✅ Meet new people to grow your network
✅ Have crazy amounts of fun

Come by and say hi! We'll see you in Columbus!

🚨 NEW BLOG 🚨"It does not matter if you perceive the glass as half-full or half-empty. What is important is that you ackn...
06/01/2026

🚨 NEW BLOG 🚨

"It does not matter if you perceive the glass as half-full or half-empty. What is important is that you acknowledge sometimes that glass can feel heavy. And that is okay."

Read more by , 911TI Outreach Director. Click the link in our bio.

, MA, CMCP, considers the popular question but with a unique twist to help first-responders think differently about the ...
05/27/2026

, MA, CMCP, considers the popular question but with a unique twist to help first-responders think differently about the chronic stress to which they are exposed.

Stay tuned for this article coming to our Blog on June 1st.

Ryan Dedmon, MA, CMCP, considers the popular question but with a unique twist to help first-responders think differently...
05/27/2026

Ryan Dedmon, MA, CMCP, considers the popular question but with a unique twist to help first-responders think differently about the chronic stress to which they are exposed.

Stay tuned for this article coming to our Blog on June 1st.

NEW RELEASE 🚨Dispatchers spend every shift taking care of everyone else.This time, we created something just for YOU.✨ F...
05/26/2026

NEW RELEASE 🚨

Dispatchers spend every shift taking care of everyone else.
This time, we created something just for YOU.

✨ Find Your Calm is officially here — a dispatcher-minded word search book designed specifically for emergency communications professionals.

Take a break, celebrate, and recharge with 110 pages of word searches inspired by real-life dispatcher terms, call types, radio traffic, and more.

🧠 Reduce stress
🎯 Improve focus
🎧 Dispatcher-minded
📖 Perfect for downtime

Built for the moments you finally get to breathe.

Get your copy today: https://www.amazon.com/dp/B0H2Q9K2D1?utm_source=chatgpt.com

At 911 Training Institute, today we pause to honor and remember the brave men and women who made the ultimate sacrifice ...
05/25/2026

At 911 Training Institute, today we pause to honor and remember the brave men and women who made the ultimate sacrifice in service to our country.

Memorial Day is more than a long weekend. It is a reminder of the courage, selflessness, and sacrifice of those who gave everything for others.

Honor. Service. Sacrifice.
Today and every day, we remember.

This EMS Week, 911 Training Institute recognizes the emergency medical professionals who bring calm, care, and critical ...
05/22/2026

This EMS Week, 911 Training Institute recognizes the emergency medical professionals who bring calm, care, and critical skill into some of life’s most urgent moments.

Your work matters. Your presence matters. And your impact is felt far beyond the scene.

Thank you for serving your communities every day.

Cassie has spent the last couple of days in Colonial Williamsburg, VA with the Virginia Chapter of NENA and Virginia Cha...
05/21/2026

Cassie has spent the last couple of days in Colonial Williamsburg, VA with the Virginia Chapter of NENA and Virginia Chapter of APCO - International, Inc. at their spring conference.

During the conference, she delivered her breakout session, “Addicted to Chaos: Learning to Be Comfortable in the Silence.”

VA 911 — you showed up engaged, thoughtful, and ready to participate today, and we appreciate you! 💪🏻

The Virginia Chapters of NENA and APCO were also recognized today by National NENA for their dedication and hard work during 911 Goes to Washington. Their continued efforts to be a voice for 911 through advocacy and legislative engagement are making an impact.

Well done! 👏

Address

41100 Plymouth Road Suite #110
Plymouth, MI
48170

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+12316221600

Website

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