09/02/2026
Put on the MATCH™ / TMF List? Don’t Panic—You May Still Have Options.
Finding out your business has been placed on Mastercard’s MATCH™ list—historically referred to as the Terminated Merchant File (TMF)—can make obtaining a new merchant account significantly more difficult.
Why Are Merchants Added to MATCH?
Excessive chargebacks
Fraud-related activity
Card-brand rule violations
Identity or application issues
PCI DSS or data-security problems
Other qualifying termination events
What Should You Do?
Find Out Why
Contact the processor/acquirer responsible for the listing.
Request the specific MATCH reason code and as much written information as they can provide.
Challenge an Incorrect Listing
If information was reported incorrectly or circumstances qualify for correction, gather supporting documentation and work with the reporting acquirer on the appropriate review process.
Find an Experienced Provider
MATCH doesn't automatically mean there are no processing options. Depending on the reason code, business type, risk profile, and underwriting requirements, specialized solutions may be available.
Fix the Underlying Problem
Reduce chargebacks, strengthen fraud controls, improve refund policies, maintain PCI compliance, and keep accurate business records.
Think Long Term
MATCH records generally remain for five years, although circumstances for removal or correction can vary. Use that time to strengthen your risk profile and processing practices.
What NOT to Do
Don't try to circumvent MATCH by hiding ownership, using someone else's identity, or misrepresenting your business. That can make an already difficult situation worse.
Been MATCH-listed or repeatedly declined for merchant services?
Let's have a confidential conversation and evaluate the path forward.
The right strategy—and the right merchant services partner—can make a difference.
Mx Merchant will make your business more Efficient, more Effective and more Profitable
I offer a complimentary 30-minute discussion to walk through what that looks like for you.
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