REAL Custom Training

REAL Custom Training We help companies develop leaders at all levels who empower employees, drive results, and create better workdays.

Today was the final of three teambuilding sessions with the amazing professionals at TEEG!Teambuilding only works when t...
05/19/2026

Today was the final of three teambuilding sessions with the amazing professionals at TEEG!

Teambuilding only works when the participants fully engage in the process and these folks knocked it out of the park.

Grateful for the chance to learn and work with (and be inspired by) such a dedicated team.

Ready to welcome another cohort of Supervisory Essentials. Check out the workshop titles listed on the binder cover. Ski...
05/14/2026

Ready to welcome another cohort of Supervisory Essentials.

Check out the workshop titles listed on the binder cover. Skills and topics that every boss needs to be great!

If your organization wants to level up its leaders, our programs can be booked on demand.

REAL Custom Training is devoted to helping organizations invest in their people's leadership abilities. That's why our s...
05/08/2026

REAL Custom Training is devoted to helping organizations invest in their people's leadership abilities.

That's why our student's employers pay for them to take our programs on company time (as opposed to the students paying out of pocket and taking programs off the clock).

The company pays. You take the workshops, you develop the skills, and you become a better boss, but it's you AND your employer who reap the rewards.

So if you're a boss who wants to grow and get better, ask your company to consider sponsoring you into our upcoming Supervisory Essentials program.

If you're interested, it can not hurt to ask. Let us know if we can help.

Everyone who's taken our Supervisory Essentials program says it helped them be a better boss. The next cohort starts Thu...
05/07/2026

Everyone who's taken our Supervisory Essentials program says it helped them be a better boss.

The next cohort starts Thursday May 14 in Putnam, CT.

Thrilled to begin working with the supervisory team at Fiberoptics Technology Inc! We spent the morning talking shop. Wh...
05/06/2026

Thrilled to begin working with the supervisory team at Fiberoptics Technology Inc!

We spent the morning talking shop. What FTI does, who they do it for, how they do it, and the specific contributions the supervisors make along the way.

We talked about challenges the supervisors face and how to address them at their level, as well as how to address them when the solution can only be generated at a higher management level.

By the end of the morning session, the group collectively created a list of the core expectations and related behaviors they believe every member of the FTI has an obligation to meet.

With all the insight gained this morning, REAL Custom Training is now fully equipped to design a comprehensive training program that will help the supervisors achieve their growth goals.

If your organization could use similar support developing its leaders, RCT can help.

Yesterday in a post about Putnam's Beautification Day, I said "Picking up litter is a leadership skill" and I really mea...
04/29/2026

Yesterday in a post about Putnam's Beautification Day, I said "Picking up litter is a leadership skill" and I really meant it.

That is just one of many lessons I learned while working for the superintendent of a large vocational school district.

He was the Big Boss of the school system but any time he was walking the school halls and saw a Snickers wrapper or a broken pencil or litter of any kind, he would stop, stoop down, pick up the trash and toss it in the nearest bin.

And if any students had noticed "The Doc" had taken the time to pick up someone else's trash, he'd say something quick and casual and friendly to them like "We gotta take pride in our school!"

A real lead by example type of boss (which is really the only way to do it). And it worked. Students, staff like me, a lot of us got in the same habit of picking up trash regardless of who "should" have picked it up instead.

That's the sort of leadership exemplified by Putnam's Beautification Day. Demonstrating big pride by taking care of little things like litter, regardless of who made the mess :)

P.S. Earl Rosebrooks was jealous of the hot dog costume and used AI to "fix" the photo I posted yesterday. I know I've been railing against AI a lot lately, but I approve of its use in this context 100%

Our free REAL Coaching Roundtable is a great way to dip a toe in the leadership development waters and see how REAL Cust...
04/29/2026

Our free REAL Coaching Roundtable is a great way to dip a toe in the leadership development waters and see how REAL Custom Training makes corporate training Relevant, Engaging, Actionable, and Lasting.

Seats are still available and registration is required. Come work and learn alongside other local leaders as we strive to be better bosses.

https://www.realcustomtraining.com/w/events/124-real-coaching-roundtable/797

It was a pleasure helping out at the The Putnam Business Association Beautification Day this weekend. I helped the estee...
04/28/2026

It was a pleasure helping out at the The Putnam Business Association Beautification Day this weekend.

I helped the esteemed Earl Rosebrooks grill and serve hot dogs to the 100+ volunteers when they finished cleaning up around town.

Many thanks to Putnam Price Chopper for donating buns and Nikki's Dog House for donating the dogs!

Did you know picking up litter is a leadership skill?

It's true! I'll explain tomorrow :)

This is what leadership development and teambuilding look like: Coworkers talking, working, and learning together. Many ...
04/25/2026

This is what leadership development and teambuilding look like: Coworkers talking, working, and learning together.

Many thanks to the dedicated professionals at TEEG for providing this demonstration :)

RCT built a customized teambuilding and training program for TEEG. We can do the same for your company, too.

Something to consider as we weigh the consequences of using AI to handle human work like writing and teaching: Paul Here...
04/22/2026

Something to consider as we weigh the consequences of using AI to handle human work like writing and teaching: Paul Heresy's Effective Success Model from his book The Situational Leader.

The model asks you to consider not just whether a desired result is achieved, but to go further and question HOW it was achieved. The how of it all determines whether success is effective or ineffective.

Sounds crazy, sounds cynical, I know, but the model suggests that success is not enough. We have to aim for effective success. We have to achieve success in ways that support and cultivate our most important principles and values.

Let's plug AI into this model:

Imagine this scenario:...You are the leader. You and your organization claim to value employee development and empowerment. You need to influence a follower's behavior such that they achieve the desired result of studying Paul Heresy's effective success model and teaching it to other employees.

Your follower does not read Paul's book. They do not seek out an expert to interview. They do not talk to managers actively utilizing the model in their day-to-day work. BUT they use AI to read a summary of the model and they develop a general, surface-level understanding. They use AI to produce the teaching materials they will use to train other employees on the model.

Your follower essentially reads the slides to the group because they can't speak extemporaneously about the model because they never actually studied it and they don't actually understand it. People are disengaged and the training is ineffective. YET, your follower technically did what you assigned. They learned about the model. They prepared a training and they delivered the training.

And they did it "faster than ever" thanks to AI. They have landed on "success" according to Heresy's model. But nobody learned what you needed them to learn.

The way you and your follower went about the work, you actually undermined your professed values of employee development and empowerment.

That is ineffective success and it's where you wind up when you rely on AI to do work that requires effort of the human heart and mind

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225 Kennedy Drive
Putnam, CT
06260

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Wednesday 9am - 5pm
Thursday 9am - 5pm
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