Kevin Oakley, Chairman, CEO, Owner EMERG+NC Property Rescuers® http://emerg-nc.com/
[email protected]
919 EMERG-NC (919-363-7462)
844 EMERG-NC (844-363-7462)
EMERG+NC Property Rescuers® Our name says exactly who we are and what we do. EMERG+NC Property Rescuers® is the name to remember for property damage emergencies. 919 EMERG-NC or 844 EMERG-NC is the number to call! EMERG+NC
Property Rescuers® is a unique 'Direct-to-Consumer' property damage restoration business. Property damage restoration is the process of stopping a property damage from growing beyond its original scope and then bringing a property back to its pre-loss condition after sustaining any level of Water, Flood, Mold, Fire, Wind or Bio-hazard damage. Our services include:
· Turn-key Insurance Claim Management
· Water Damage Mitigation (Drying, Decontamination, Mold Prevention & Removal)
· Fire & Smoke Damage Restoration (Clean up, Odor Removal)
· Bio-hazard Damage Safe Removal & Decontamination
· Licensed General Contractor for Property Damage Reconstruction & Repairs
Why would a consumer search for your services? That's a very good question. Actually, no one ever thinks that a property damage event will ever happen to them, even though their mortgage company requires that they insure themselves for the possibility. So, when an event happens, they do not know who to call, but rather they rely on someone else (like their insurance company) to direct them to a company that 'in most cases' does not have their best interests in mind. What makes your business unique? Unlike every similar company that we are aware of, EMERG+NC Property Rescuers® is a 'direct to consumer' insurance damage claim service provider. Customer's call us because we are, local, family owned and high productivity business headquartered in North Carolina and mostly of our high credibility, excellent reputation and our highly recognizable brand "EMERG+NC". Don't companies similar to yours do the same thing? EMERG+NC is the only company anywhere that operates as a direct to consumer service provider. We do not participate in national preferred vendors programs or third party administrated contractor programs. We work directly for our customers and receive authorization from them to communicate directly with the insurance companies on their behalf. The reward for our services comes from the fair profit margins made by doing the work correctly and getting both the insurance company's approval of an estimate that is properly prepared and getting the customer's satisfaction for a job performed properly following the IICRC national standards for each type of damaging event that can happen to a home or business. So who do the other companies work for? This is how their process works... Insurance companies are not allowed to provide property damage contracting services themselves. However, in order to control the process, virtually all insurance companies have created national 'preferred vendor' partnerships with large franchise based corporations based on providing services at discounted prices and by limiting the scope of repairs. These national contracts tie the local franchisees 'restoration service contractors' so closely to the whim of the insurance carriers, that they are unable to act in the best interests of the policy holders. Keep in mind that an individual customer may only offer the 'preferred vendor' one job... Insurance companies can offer 'preferred vendor' many jobs... So, who does that preferred program contractor actually work for? They work for the insurance companies! The downside for the policy holders is that this situation creates an ethical conflict of interest which focused the insurance company on protecting their bottom line only, while providing their insured customers with loss replacements that are at best... 'good enough', but typically end up being 'less than good enough'. So what happens when a consumer does not use the insurance company's preferred vendors? It is important for consumers to understand that they have the lawful right to hire anyone they chose to perform claim contracting services. Insurance companies cannot cause any consumer's rates to increase on a homeowner policies based on who they chose to work for them. Homeowner's rates are regulated and go up annually as allowed by the state insurance commission, regardless. So how do consumers know who they should when an emergency damage event happen? The internet is alive with resources to make sure they are choosing a qualified contractor. A lot of research can be found in less than 15 minutes. Customers just need to make sure that the company they chose is properly licensed, certified, uses accepted insurance company standard pricing and is properly insured to actually perform these sophisticated services. Statistics show that 90% of all companies that market themselves as insurance claim contractors are improperly insured and consumers would find that potential errors and omissions would not be covered if they were to occur. EMERG+NC Property Rescuers® ' liability risks are covered with a blanket all-in-one contractor’s pollution liability (CPL) policy (comprehensive general, fungal, bacterial and pollution liability all-risks-covered insurance). CPL... That’s a phrase most homeowners hopefully never need to know but when disaster strikes, EMERG+NC is properly covered. Do you have a closing comment for our audience? Absolutely... For property damage emergencies, call 919 EMERG-NC and 'We'll Respond in a Heartbeat'