08/28/2026
I was working with an owner, and there’s one thing that keeps nagging me.
The BEST ideas for your business are likely coming from the people you aren’t even talking to.
Your Coaches
Your Front Desk
Your Instructors
Your team members who live inside the business every single day.
They’re seeing things YOU aren’t seeing.
They’re answering questions that nobody else answers.
They’re identifying opportunities that you may completely overlook.
Which is why one of the smartest questions you could ever ask is…
“What would save us time?”
“What would enhance the customer experience?”
“What would allow us to make more money?”
Don’t assume that your BEST ideas need to come from YOU, the owner.
A Coach may recognize a product line needed in your Pro Shop.
A Front Desk employee may identify a wasted hour per week.
And whoever is closest to the problem is likely to hold the answer.
What matters is cultivating a culture where ideas are valued.
Because once your team begins thinking about how to help your business succeed, everyone WINS.