10/19/2026
COO Will Loughran recently joined our longtime partner, Paul Novak of Whitman Peterson, for a Hotel Business Spotlight Series conversation on the future of hotel operations. Their discussion touches on everything from owner communication and the employee experience to AI, labor forecasting, procurement, and emerging technologies shaping the way hotels operate.
They also share perspectives from both the operator and ownership sides on the value of long-term collaboration between investors, developers, and hotel operators.
Thank you to Hotel Business for the opportunity to be part of the conversation.
https://vimeo.com/1204601805?share=copy&fl=sv&fe=ci