10/08/2026
📽️ What if removing interviews could actually improve hiring?
In the latest episode, John Vlastelica speaks with Kylie Kingston and Melissa Oakley of FedEx about transforming frontline hiring at massive scale.
One of the most interesting takeaways: FedEx eliminated interviews for certain frontline roles after data showed they weren’t improving hiring decisions.
By combining conversational AI, automation, and better job matching, FedEx redesigned the process around what actually predicts success—while freeing recruiters to focus on workforce strategy, labor-market insights, and talent advising.
A fascinating conversation about what happens when companies redesign hiring around the business problem—not the traditional recruiting process.
🎧 Listen on Spotify or Apple Podcasts, or watch on YouTube. Find every episode here: https://na2.hubs.ly/H08gWwC0