Raving Consulting Company

06/03/2026

For nearly three decades, Raving has helped casino teams build stronger service, leadership, host and operational skills through live training.

Now, we’re extending that learning beyond the classroom.

Raving OnDemand gives teams a flexible way to reinforce key concepts, revisit practical tools and keep development moving long after the live session ends.

We’re starting with Guest Service programs, with more learning opportunities planned as the platform continues to grow.

Join us for a first-look webinar demo on July 1 to see how Raving OnDemand can support your team.👉 Join our interest list and get inhttps://betravingknows.com/services/raving-on-demand/ invited to the first-look webinar demo on July 1

05/29/2026

Casino marketers: what can we learn from Disney/ESPN, Target and the retail media world?

At the 2026 Casino Marketing & Technology Conference, Angel Suarez will share how casinos can rethink personalization, campaign optimization and database collaboration to drive better performance and incremental revenue.

Join us July 14-16 for fresh strategies built for where casino marketing is headed next. Register Today: https://hubs.la/Q04j6kg70

05/13/2026

Are you tired of the same ol’ giveaways and same ol’ promotions?

✨ Let’s bring the FUN back to VIP events. ✨

Join Janet Hawk and Deana Scott at the 2026 Casino Marketing & Technology Conference and Host Player Development Conference. Their session will dive into creating VIP events and promotions that actually drive trips, build excitement, and keep guests coming back.

Because our guests just wanna have fun!

Explore the agenda and save your seat. July 14-16, 2026 @ Pechanga Resort Casino, Temecula, CA https://hubs.la/Q04g6KZT0

05/08/2026

Going, going ... almost gone! There's still time to reserve your spot at the show happening July 14-15, 2026! We can't thank our supporters enough for making this show possible each year as hundreds of casino marketers connect and network!

Visit https://hubs.la/Q04fKdjk0 to learn more about the show

05/05/2026

Ready to see what’s coming this July? 👀

The 2026 agenda for the Casino Marketing & Technology and Host Player Development Conferences is live!

Take a first look at the sessions designed to help casino marketing, technology, and host teams sharpen strategy, strengthen performance, and connect with industry peers.

Click here to explore the event schedule: https://hubs.la/Q04ftBqZ0

05/05/2026

As Tribal nations expand across industries, the role of HR is shifting.

It is no longer just about compliance. It is about building capacity, strengthening leadership, and supporting long-term self-governance.

In this Raving NEXT Leadership Roundtable, we are bringing together Tribal leaders, executives, and HR professionals for a candid, peer-to-peer conversation on what that looks like in practice.

Register here:
https://hubs.la/Q04fwlgb0

01/28/2026

Are your casino hosts driving revenue or just managing relationships? Five do’s and don’ts that make the difference.

by Janet Hawk, VP of Player Development & Guest Experience Crank the rock n’ roll and grab your coffee — this is not a kumbaya chat about “being nice to VIPs.” I live in the [...]

01/28/2026

Are you getting the most from your purchase power? How GPOs and P2P purchasing can help.

Maximize your casino's budget with a GPO leveraging P2P. Learn how to negotiate better deals and enhance purchasing efficiency for your operations.

01/21/2026

Is your organization set up to optimize at scale? Raving Partners Jeff Gray and Mason Gray explore how enterprise-wide business optimization strengthens alignment, performance, and outcomes.

Ready to set the foundation for organization-wide optimization? Raving works with teams to align strategy, operations, and ex*****on. Plan your discovery trip to get started! https://hubs.la/Q03Yqs2G0

01/20/2026

VIP gifting should do more than check a box. How to create gifting strategies that are personal, measurable, and actually drive value.

I came up in this business in the ‘80s, when hair was big, and comps were bigger. I’ve been a lumpy dice dealer, an on-the-floor pit boss, and a casino owner who preached “customer worship” [...]