Raving Consulting Company

09/02/2026

Want a fresh look at your guest experience? Shop the competition — then shop yourself. Janet Hawk shares a practical way to uncover service gaps and new ideas.

Your Best Ideas Are Across the Street: Shop Your Competition and Improve Your Business My mama told me, “You better shop around…” June 22, 2026 Janet Hawk Articles, Guest Service, Host & Player Development It’s true: knowing what your competition is doing is a great tool for improving your b...

08/28/2026

What should Tribal gaming leaders know about prediction markets? CNIGA shares an update on the legal and regulatory battle taking shape nationwide.

CNIGA Tribal Gaming and Hospitality Article, Summer 2026 June 22, 2026 CNIGA Articles, Every Issue This spring, CNIGA is actively engaged in a wide array of issues and activities. These include two high-stakes issues confronting the tribal government gaming industry, as well as engaging in legislati...

08/26/2026

Indigenous tourism gives Native Nations another way to connect culture, hospitality and economic development. Explore examples of Tribal destinations putting heritage at the center of the guest experience.

Indigenous Tourism is Sovereignty in Action: How Native Nations Utilize Heritage to Drive Economic Growth June 22, 2026 American Indigenous Tourism Association Articles, Every Issue In the world of Indigenous hospitality, a powerful truth has emerged: Indigenous tourism is a living expression of sov...

08/21/2026

A timely read on prediction markets, sports wagering and the potential impact on Tribal gaming. WIGA outlines why the issue reaches far beyond terminology.

Why Isn’t Congress Protecting Tribal Sovereignty and State Gambling Laws? June 22, 2026 Rebecca George Articles, Every Issue Calling sports betting a “prediction market” does not change what it is — it’s gambling. Over decades, Washington state has built a carefully regulated gaming system...

08/19/2026

More gaming space was only part of the vision at Graton Resort & Casino. See how the property is pairing new gaming experiences with dining, local agriculture and hospitality.

Inside Graton Resort & Casino’s expansion, where farm-to-table dining, hospitality, and gaming create a unique guest experience.

06/17/2026

What will truly differentiate the casino experience as technology continues to change the game?

Joseph Pine, co-author of The Experience Economy and one of the leading voices on value creation, will take the stage at the 2026 Casino Marketing & Technology Conference to explore the Transformation Economy.


Is your seat saved? Join us July 14-16. Register today: https://hubs.la/Q04j61rM0

06/16/2026

This is what makes training meaningful: engaged teams, open conversations and leaders who are willing to invest in their people.

Thank you Prairie Meadows Casino, Racetrack, & Hotel for sharing your experience with us.

If your team is looking for practical, casino-focused training that builds confidence, strengthens service and gives team members tools they can use right away, Raving can help! Visit https://hubs.la/Q04jZxnf0 or message us today!

06/03/2026

For nearly three decades, Raving has helped casino teams build stronger service, leadership, host and operational skills through live training.

Now, we’re extending that learning beyond the classroom.

Raving OnDemand gives teams a flexible way to reinforce key concepts, revisit practical tools and keep development moving long after the live session ends.

We’re starting with Guest Service programs, with more learning opportunities planned as the platform continues to grow.

Join us for a first-look webinar demo on July 1 to see how Raving OnDemand can support your team.👉 Join our interest list and get inhttps://betravingknows.com/services/raving-on-demand/ invited to the first-look webinar demo on July 1

05/29/2026

Casino marketers: what can we learn from Disney/ESPN, Target and the retail media world?

At the 2026 Casino Marketing & Technology Conference, Angel Suarez will share how casinos can rethink personalization, campaign optimization and database collaboration to drive better performance and incremental revenue.

Join us July 14-16 for fresh strategies built for where casino marketing is headed next. Register Today: https://hubs.la/Q04j6kg70