Progressive Rural Telephone Co-Op., Inc.

08/14/2026

UPDATE-2: Service has been restored to the Evergreen area! If your your service does not automatically reconnect, please unplug your router and plug it back in. DO NOT PRESS RESET!
A giant shoutout to Jeffery Moore and his Construction Crew for working so quickly to get our customers back online. We appreciate you and all your hard work.
Thank you to our customers for your patience and understanding while we worked to restore service.
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UPDATE: Our Construction Dept is working on a temporary repair, and we hope to have service restored by 7:00PM tonight.
We appreciate your continued patience and understanding as our crews work to get everyone back online as quickly as possible.
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A fiber has been cut in the Evergreen Rd area, impacting PRTC customers in the surrounding area. Our Construction Dept has been dispatched to the location to assess the damage. At this time, we do not have an estimated time of repair.

We sincerely apologize for the inconvenience this cause and appreciate your patience and understanding as we work to restore service as quickly as possible.

A friendly reminder, always call 811 before you dig. Calling 811 helps prevents damage to underground utilities and helps keep our community safe.

08/12/2026

⚠️ Scam Alert: Beware of Calls Impersonating PRTC Employees

We have received reports that scammers are calling PRTC customers while pretending to be PRTC employees. They may use the name of an actual PRTC employee and ask for your personal or financial information. They may also ask you to forward your phone calls to another number.

These calls may come from an anonymous or blocked number. PRTC will NEVER call you from an anonymous number.

If you receive a suspicious call:

DO NOT provide any personal or financial information.
DO NOT forward your calls to another number.
HANG UP immediately.

If you are unsure whether a call or message is legitimate, please contact PRTC directly at 478.984.4201 or email [email protected] to verify the correspondence.

Please share this information with family members, friends, and neighbors to help protect them from scams.

07/18/2026

07/05/2026

"Blessed are those who mourn, for they shall be comforted." — Matthew 5:4

PRTC mourns the loss of Director Kennon Smith, a longtime member of the Progressive Rural Telephone Cooperative Board of Directors.

Mr. Kennon faithfully served PRTC for many years with dedication, integrity, and a genuine concern for both our employees and our customers. He lived a remarkable 98 years and was a devoted Christian whose faith was reflected in the way he lived and served others.

We are grateful for his many years of leadership and the lasting impact he made on our cooperative and community.

Our thoughts and prayers are with the Smith family during this time of loss.
https://www.townsendfuneralhome.com/obituary/Kennon-Smith

07/01/2026

In observance of Independence Day, PRTC will be closed Friday, July 3rd. We celebrate our nation’s freedom. Have a safe 4th of July!

06/09/2026

We are currently experiencing technical difficulties receiving incoming calls. We apologize for the inconvenience and are working to resolve the issue as quickly as possible.
In the meantime, please contact us via email at [email protected] for assistance.

05/24/2026

In observance of Memorial Day, PRTC will be closed Monday, May 25. We will resume normal business hours on Tuesday, May 26 at 8AM. Remember and honor the men and women of the military who made the ultimate sacrifice to protect our great nation.
Have a safe Memorial Day.

05/20/2026

ATTN: PRTC Maintenance
Please be advised that PRTC will be performing mandatory maintenance on Thursday, May 21. This will affect all PRTC services.
The maintenance window is scheduled from 12:00 AM to 4:00 AM.
Please do NOT press the reset button on your router.
We apologize for any inconvenience this may cause and thank you for being a valued PRTC customer.

05/15/2026

UPDATE: Service has been restored. Thank you for your patience and for allowing PRTC to serve you!

Send a message to learn more

05/15/2026

UPDATE: Service has been restored. Thank you for your patience and for allowing PRTC to serve you!

We are currently experiencing an outage in several of our areas, and we working to resolve it as quickly as possible. The outage is affecting our phone lines and we can not receive calls.
We apologize for the inconvenience and appreciate your patience. We will post as soon as we receive confirmation that service has been restored.