09/22/2026
Serious adverse-event reporting needs a working workflow.
For dietary supplements, qualifying serious adverse-event reports received through the address or telephone number on the label must be submitted to FDA within 15 business days. New medical information received within one year of the initial report is also subject to a 15-business-day deadline. FDA recommends applying the same timing to serious reports received through other channels.
Adverse-event reports and related records must be retained for six years. Establish intake, seriousness assessment, follow-up, escalation, submission, and recordkeeping procedures before an urgent case arrives.