Spruce Knob Seneca Rocks Telephone Inc.

Spruce Knob Seneca Rocks Telephone Inc. SKSRT was incorporated July 1, 1972 With the completion of the network, the first phone service was installed and utilized in 1976.

On the 1st of July 1972, Spruce Knob Seneca Rocks Telephone was formed as a Corporation to provide telephone service to the people of the Spruce Knob Seneca Rocks area as a non-profit organization. Shortly after, planning and development began on the outside plant to build a network to link together potential customers with the outside world. This would be the commencement of a rapidly growing net

work of 1200+ lines. Since then, digital technology has made it possible for Internet exploration, modern features, and special circuits, providing residents and businesses in the SKSRT serving area with unlimited and fully customizable service. SKSRT was the last phone company east of the Mississippi to upgrade from a stepper switch. Taking the place of the stepper switch was the Siemens DCO. With the many changes to the outside plant and switching equipment, the company had to upgrade to modern, more efficient ways of billing. Billing went from pen and paper to keyboard and computer. Here are some key dates in SKSRT's history: SKSRT

•Was incorporated July 1,1972.
•First started offering service to subscribers in 1976.
•Became a member of the National Telecommunications Cooperative Association (NTCA) in 1983.
•Offered Extended Area Service (EAS) in 1990.
•Converted from stepper switch to digital in 1992.
•Started offering touchtone service in 1992.
•Implemented equal access in 1992.
•Converted to computerized billing in 1996.
•Implemented E911 in 2000.
•Started offering internet/dsl in 2003.
•Started offering long distance service in 2003.
•Completed additions to building in 2004

SKSRT remains committed to providing the best customer service possible. In an effort to upgrade existing equipment and infrastructure and keep pace with rapid changes in the telecommunications industry, SKSRT has undertaken a $7,789,000 project to bring "Fiber to the Home" (FTTH) to all subscribers in its service area. FTTH will provide a timely upgrade to the Company physical plant and enable the Company to deliver digital voice, data, and video services throughout the exchange. This will allow SKSRT to accommodate communications demands envisioned for the 21st century.

04/29/2026

We would like to inform everyone of a potential cybersecurity incident currently affecting our network.
As a result, some of our broadcasting capabilities may be temporarily interrupted while we work to investigate and resolve this issue.
Our techs are actively addressing the situation and trying to restore service as quickly and securely as possible.
We kindly ask for your patience and understanding.
Additionally, we encourage all customers to be careful while conducting online transactions and/or gaming.
Please ensure that your activities follow best practices for internet security, including safeguarding your personal information.
Again, we ask for your patience and understanding.
Service will be restored as quickly as possible. Thank you.

07/24/2024

All: Please evaluate your bandwidth needs and see if you're on a level sufficient enough to manage your household usage.

Bandwidth. What is it? What does it do? How much do I need?
Bandwidth is the maximum amount of data transmitted over an internet connection in a given amount of time.
Bandwidth is often mistaken for internet speed but it's actually the volume of information that can be sent over a connection in a measured amount of time.
Internet speed is how fast it is received or downloaded.
How much bandwidth do I need?
This is all dependent on the number of devices and users in your home, as well as the type of activity you're using the connection for.
Streaming, gaming, several devices in use at one time, and other high-capacity activities require more bandwidth.
10mbps will only facilitate a family of two that uses the internet for email and web browsing only.
Suggested bandwidth for streaming is at least 25mbps.
You can look at the FCC’s guide to broadband to get a better gauge.
https://www.fcc.gov/cons.../guides/household-broadband-guide
How can I increase my bandwidth?
What is your internet level/plan?
Do you have sufficient bandwidth for your daily usage?
Do you have multiple devices (iPhones, laptops, tablets, etc.) connected?
Are you streaming?
These are all questions to ask yourself before evaluating your internet plan.
Internet levels can be increased by contacting your local office at (304) 567-2121.
Feel free to contact SKSRT at 304-567-2121 to inquire about bandwidth and have your level checked to see if its sufficient for your daily activities and needs, to enhance your user experience.
Is your Wi-Fi router effectively working?
A rule of thumb is to upgrade to a new router for the fastest most efficient speeds.
A router does not show wear and tear on the outside as much as it does within the device itself.
Also managing your router is a way to ensure efficiency.
Managing your router will show devices connected that are not necessary which can cause interference with your current bandwidth.
It can also show if a Wi-Fi network or capability has been accidentally turned off.
SKSRT offers a Gigaspire router to our internet customers. This can eliminate the need for you to troubleshoot your own router yourself, and it can be accessed by our technicians from our central office.
Please call the office and ask for further details.
Wired connection
Try using a wired connection from your Ethernet cable (CAT5) to your laptop or device.
Direct connections help eliminate congestion in the air waves and interference with other devices.
This connection eliminates the router and Wi-Fi connection.
Several of SKSRT's customers remain on a level of internet not sufficient for their daily usage.
We offer 100/100 mbps that can facilitate all needs including several devices and/or streaming and gaming capabilities.
As technology evolves, your internet speed must evolve too.
Don’t be left in the slow lane due to your internet speeds. Give us a call today!

Spruce K**b Seneca Rocks Telephone will be closed tomorrow, July 4th. We will re-open Friday, July 5th at 8:00 AM.We hop...
07/03/2024

Spruce K**b Seneca Rocks Telephone will be closed tomorrow, July 4th.
We will re-open Friday, July 5th at 8:00 AM.
We hope everyone has a great and safe 4th!

06/20/2024

SKSRT currently has a full-time job opening-

Combination Technician
Location: Riverton, WV

Duties include:
Perform installation and maintenance duties without direct supervision.
Install aerial or buried fiber optic cable and drops.
Locate, Splice, and Troubleshoot fiber optic cable.
Operate construction equipment.
This position requires a detail-oriented team player that is dependable, honest, hard-working, has a good attitude, is teachable, and enjoys and works well with the public.
Perform administrative tasks such as record keeping and documentation with a high degree of accuracy and attention to detail.
Must have good verbal and written communication skills.
Intermediate computer skills.
Ability to work in both Inside Plant and Outside Plant environments.
Ability to climb, squat and lift.
Requires a valid driver’s license and satisfactory driving record.
High School Diploma or GED; Associate degree (or equivalent) in Telecommunications and/or Electronics. Salary commensurate with experience.

Please send resume no later than June 28, 2024.
PO Box 100
Riverton WV 26814
or email: [email protected]

Spruce K**b Seneca Rocks Telephone would like to congratulate our 2024 Annual Scholarship recipients.Ms. Megan Smith & M...
05/14/2024

Spruce K**b Seneca Rocks Telephone would like to congratulate our 2024 Annual Scholarship recipients.

Ms. Megan Smith & Ms. Claire Cooney

Congratulations!!
Best of luck to both of you in your future education!

SKSRT will be closed tomorrow, March 29th and will reopen on Monday, April 1st at 8:00 AM. We hope everyone has a Happy ...
03/28/2024

SKSRT will be closed tomorrow, March 29th and will reopen on Monday, April 1st at 8:00 AM.

We hope everyone has a Happy and Blessed Easter.

If you experience an outage during this time, please call our afterhours number: (304) 567-8911 or toll free 888-676-2121.

12/29/2023

SKSRT would like to apologize, we experienced an internet outage earlier today.
Our technicians worked diligently to resolve the issue and the internet should now be restored.
We appreciate your patience and understanding.

We would also like to wish everyone a Happy New Year!!
The office will be closed January 1st and re-open January 2nd at 8:00 AM.

SKSRT office will close today, Friday the 22nd at 11:00 AM and we will be closed Monday, Dec. 25th and Tuesday, Dec. 26t...
12/22/2023

SKSRT office will close today, Friday the 22nd at 11:00 AM and we will be closed Monday, Dec. 25th and Tuesday, Dec. 26th.
Our office will reopen on Wednesday December 27th at 8:00 AM.
We hope everyone has a safe and Merry Christmas!!

12/12/2023

Spruce K**b Seneca Rocks Telephone, Inc. currently has crews from an engineering company in Pendleton County completing pole staking work.
If you see people at the poles in your area, please do not be alarmed. They should have a JSI logo on the side of their vehicle and orange vests on. They will be in the area December 11-22, 2023.
If you have any concerns or questions, please call SKSRT at (304) 567-2121. We thank you for your cooperation and consideration of our upcoming projects.

SKSRT would like to wish everyone a Happy Thanksgiving! Our office will re-open Monday, November 27th.If you experience ...
11/22/2023

SKSRT would like to wish everyone a Happy Thanksgiving!
Our office will re-open Monday, November 27th.
If you experience an outage, please call our after-hours number (304) 567-8911 or toll free 1-888-676-2121.

Address

17009 Mountaineer Drive/PO Box 100
Riverton, WV
26814

Opening Hours

Monday 8am - 4am
Tuesday 8am - 4am
Wednesday 8am - 4am
Thursday 8am - 4am
Friday 8am - 4am

Alerts

Be the first to know and let us send you an email when Spruce Knob Seneca Rocks Telephone Inc. posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Spruce Knob Seneca Rocks Telephone Inc.:

Share