04/02/2026
Due to the closing of the only other clock shop in the area, Behind The Times Clocks will be experiencing longer wait times on turn-arounds. Currently, the other shop's customers are picking up their clocks and calling me to repair them. I am overwhelmed, to say the least. It may take a day or two for me to return your call when you leave a message. My phone has been ringing so often, I can’t get any work done. So I won’t be answering the phone, just returning calls as time permits. I wasn't expecting this at this time of my life.
Please, if you cannot be patient about the potentially longer wait time, consider clock shops in Chicago or Madison. I have built my business on customer service and fast turn-around time, and I will continue to do the best I can to be quick.
In some cases, I might suggest you opt for a new movement if available, so you can get your clock back in a few weeks. If your clock needs extensive repair to the movement, I will turn it away if you don’t want a new movement. New movements are exact replacements manufactured in Germany from the same company.