08/20/2026
Got a nice, weird one last night.
Remoted to a laptop with a sound issue - there was no sound coming out of the wired 3.5 mm headphones. The sound output device was weird (not one that either the user or I recognized), the internal speakers had been physically disconnected for , and the previously functional headphones and a test set of earbuds weren't working.
Can we restart? No, because the computer sometimes takes as many as 5 false starts to restart. Can we test other audio output devices? None are installed.
What ended up working? A wired USB headset, which the user swears has never worked before on this device.
My conclusion? Some computers - and some users - are just haunted. You do the best you can to figure out something that works.
Best of luck, Weird Wired Sound Problem Person.
Do you have a weird problem, local to Philly or remote nationwide, that you need a hand with? Drop us a message below!
PS - I have no room to talk - I have two wired headsets, two wired microphones, and a we**am all set up on my desk right now.