09/02/2026
"At Highlands Oncology, our mission extends beyond delivering exceptional cancer care; we are equally committed to providing a safe, welcoming, and compassionate environment for every patient, family member, visitor, and employee who enters our facilities.
As Director of Operations, I have the privilege of working closely with SafeHaven Security, and I have witnessed firsthand the professionalism, integrity, and dedication they bring to our organization each day. SafeHaven has become more than a security provider; they are a trusted partner and an extension of the Highlands team.
Healthcare security is about far more than protecting a building. It is about creating an environment where people feel safe during some of the most vulnerable moments of their lives. SafeHaven's officers consistently demonstrate compassion, professionalism, and sound judgment while maintaining a reassuring presence throughout our campuses. Whether supporting our daily operations or responding to unexpected situations, they approach every interaction with respect, empathy, and a commitment to service. What I value most is their collaborative approach. SafeHaven works alongside our leadership team to understand our operational needs, proactively address concerns, and continuously strengthen our safety initiatives. Their responsiveness, reliability, and willingness to adapt have made a meaningful impact on our organization and the experience of those we serve.
At Highlands Oncology, we believe that exceptional patient care begins with creating an environment where people feel safe, respected, and supported. SafeHaven Security has helped us uphold that commitment every day, and we are grateful for the partnership we have built together. Their dedication to excellence and service continues to make a positive difference across our organization." - Shemika Wilson, Director Building Operations
