08/24/2026
‼️‼️🛜 UPDATE 08/24/2026 🛜‼️‼️
Service has been restored to nearly all users that were offline. If your service is not working and we have not planned a fix with you, it is important that you email 📧 [email protected] 📧 with your name and address.
A few users have reported abnormally slow speeds a few days after equipment replacement. We have found the cause of this and will be rolling out an over the air fix on Monday. It is possible that you might need to restart your internet equipment and devices after we complete this. If you would like us to email you after this fix has been applied, please email us.
We are happy to have you back online but are not fully satisfied and will do whatever it takes to deliver the best experience we can.
We are grateful to service you!
Best Regards,
[email protected]