SparrowHawk Group

08/25/2026

You didn't subtract work. You purchased a second operation.

The outsourcing decision looked like a capacity solution. The scope was defined. The contract was signed. But months later, the retained team is still running a version of the original workflow because the work was moved, but never formally removed.

And this isn’t just an outsourcing problem.

AI. Automation. New platforms. Restructuring. The intervention changes, but the pattern often doesn’t: freed capacity gets absorbed instead of converted into measurable business value.

Parkinson described the underlying principle in 1955. Seventy years later, it’s still playing out across specialty insurance operations.

Read the full blog: Parkinson’s Law: Why the Productivity Gain You Bought Rarely Lands on the P&L.
https://bit.ly/4wGUG7b

Parkinson’s Law: why the productivity gain you bought rarely lands on the P&L

08/12/2026

TMPAA’s 26th Annual Summit is coming up this October, and SparrowHawk Group CEO Dan Djordjevic will be there!

If operational complexity is slowing your team down, connect with Dan to talk about how InsurOps can help MGAs and carriers clear the administrative clutter, accelerate speed-to-quote, and give underwriting teams more time to focus on growth.

Heading to the Summit? Let’s connect onsite and explore what a smarter operating model could look like for your organization.

And there’s never been a better time to get started: Commit to a two-year partnership and get your first 60 days on us. Schedule time with Dan: https://bit.ly/45YdSCc

07/27/2026

After World War II, islanders in the South Pacific built control towers from bamboo, carved wooden headsets, and lit grass runways at night. They were waiting for the cargo planes to come back.

They had rebuilt everything they could see. The planes never came because the cargo's source was never visible from the island.

Insurance runs its own version of this, and it shows up in procurement.

An agency buys the management system the biggest shop in town runs. An MGA replatforms onto the admin system behind a competitor's speed to market. A carrier licenses the AI triage platform from a peer's case study. The results rarely follow. The platforms did what they were sold to do. The peer's result was built on things the purchase can't include: clean data, appetite discipline, clear ownership.

The platform is the runway. The capability is the supply chain. Buying one does not deliver the other.

In our latest blog, we explore Cargo Cult Thinking: the tendency to imitate successful organizations by buying the same tools without building the systems that made those tools successful in the first place → https://bit.ly/4humWWv

Cargo Cult Thinking: copying the runway, missing the supply chain

07/22/2026

The countdown to WSIA Annual Marketplace is on, and we're looking forward to connecting with MGAs, carriers, wholesalers, and specialty insurance leaders in San Diego. WSIA Annual Marketplace takes place October 11–14, 2026, bringing together thousands of professionals across the wholesale, specialty, and E&S insurance market.

If operational bottlenecks are limiting your team's ability to grow, let's talk!

Our experts will be on site sharing how leading insurance organizations are:
✅ Eliminating administrative work that slows underwriting
✅ Scaling operations without adding headcount
✅ Accelerating turnaround times while improving service
✅ Building operational capacity that supports profitable growth

Whether you're evaluating new operating models or simply looking for practical ways to increase efficiency, we'd love to compare notes. Schedule time with our team before the event and let's discuss how SparrowHawk Group can help your organization grow without growing complexity.

Learn more and book a meeting here: https://bit.ly/4wbUY6n

07/03/2026

This Independence Day, we’re celebrating the freedom to work smarter, not harder.
From our operations team in Serbia to our partners across the U.S., we're proud to support the insurance industry with behind-the-scenes horsepower that keeps your frontlines moving.

While you're enjoying fireworks, hot dogs, and time with family, know that we’re standing by to keep your business flying steady.

Here’s to independence, efficiency, and building something bigger—together.

05/25/2026

This Memorial Day, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country.

Their courage, dedication, and sacrifice will never be forgotten.

From all of us at SparrowHawk Group, we extend our gratitude to the heroes who gave everything for our freedom and to the families who carry their legacy forward.

Wishing everyone a safe and meaningful Memorial Day.

05/19/2026

Most operational bottlenecks didn’t start as bad ideas. They started as good processes built for a different time, different team, or different scale.

That’s the IKEA Effect:
We naturally defend what we helped build, even when it no longer serves the business the way it once did.

In insurance operations, this shows up everywhere:
• Legacy workflows that “still work”
• Manual processes everyone has adapted around
• Renewal procedures built for a much smaller book of business
• Systems defended because they’re familiar, not because they’re efficient

The challenge isn’t tearing everything down. It’s knowing what to preserve, what to simplify, and what’s quietly slowing the organization down.

At SparrowHawk Group, we help MGAs, wholesalers, and carriers remove operational friction while preserving the expertise that actually creates value.

Read the latest blog:
“The IKEA Effect: Why We Defend What We Built.”
https://bit.ly/4fB1Uo2

03/20/2026

Headed to Nashville for the WSIA Underwriting Summit in just a couple of days and we're looking forward to connecting with everyone!

If you’ll be there, make sure to stop by Table #81 in The Club and meet the SparrowHawk team. We’ll be sharing how MGAs and carriers are streamlining operations, boosting productivity, and driving stronger profitability with our InsurOps solutions.

Curious what that could look like for your team? Let’s talk and we’ll get you started with your first 60 days on us!

See you in Nashville: https://bit.ly/4sjlV67

03/18/2026

SparrowHawk Group is excited to exhibit at NetVU's Accelerate 2026 next month in Las Vegas!

Join us at Booth #201 to discover how our InsurOps outsourcing solutions helps agencies, wholesalers, and carriers, streamline operations, boost productivity, and scale with confidence.

Whether you’re looking to reduce operational bottlenecks or free up your team to focus on growth, our experts are ready to show you how SparrowHawk can help you move faster, smarter, and more efficiently.

Special Event Offer:
Sign a two-year agreement and we’ll cover your first 60 days free!

Schedule time with Joshua DeRocco or stop by the booth to learn how. https://bit.ly/4lvxlkP

We look forward to connecting in Las Vegas and helping you build a more efficient future.

03/17/2026

Happy St. Patrick’s Day from all of us at SparrowHawk Group! 🍀

Today, we’re feeling lucky to work alongside incredible partners who trust us to help streamline operations, drive efficiency, and support their growth every day.

Whether you're celebrating with a bit of green or just enjoying the spirit of the day, we hope it brings you success, good fortune, and maybe even a little extra luck in business.

Here’s to strong partnerships, smarter operations, and a prosperous year ahead!